Coggin Honda of Orlando

Liars,false promises and waste of time. They give false promises.Michael Moushon ,one of sales person told crv touring 2015 on road price for $29k.So we came from jacksonville to Orlando. On They give false promises.Michael Moushon ,one of sales person told crv touring 2015 on road price for $29k.So we came from jacksonville to Orlando. Once we came here he is not there and karthik one of the manager telling that he can't make the deal and saying on road price means not include taxes eyc. There is no good service,false promises. Don't buy here. More

Fantastic service! Coggin Honda provided the best service I have ever received from a Honda dealer! I was driving through Orlando from out of state when my car broke do Coggin Honda provided the best service I have ever received from a Honda dealer! I was driving through Orlando from out of state when my car broke down, and Coggin Honda did everything possible to get me back on the road quickly and safely. Their service was fantastic! Coggin Honda truly stands behind their cars and provides quality work, great service, and a fine product! Comacho kept me informed of the progress of the repairs, Jim went out of his way to try to get me back on the road quickly. Willimus was very professional in making everything happen. More

Seriously??? Our experience today was beyond horrific. After test driving the new 2015 Fit, we decided to consider making a deal. After learning they had new Fits Our experience today was beyond horrific. After test driving the new 2015 Fit, we decided to consider making a deal. After learning they had new Fits due to arrive tonight/tomorrow morning, we asked to see what kind of deal they could offer. After agreeing on an LX automatic that was coming in, we attempted to negotiate our deal with Alvin. He literally told us where we could find the door when we tried to negotiate a better deal than what he offered. This was after an hour of back and forth because he would not budge from MSRP. So we left. Long story short, we came back and advised Sasha and Alvin we would take the lease deal previously offered at 240 per month. We advised Sasha what our credit score was verbally and agreed to fill out the Credit App to start the process. Alvin then proceeded to tell us there was nothing he can do unless we had a 660 or above credit score and he would "call us tomorrow." Didn't I already advise you my score? He let us fill out the application and run our credit only to tell us no? Btw, we have tier 2 credit, not exactly a roach in my opinion. We are so glad Alvin blew us off. He was the most disrespectful person I have ever worked with. When we first met him, he reprimanded a sales associate right in front of us and made us very uncomfortable. After that, he literally told us where we could find the door and then once again blew us off after we came back to make the deal. Management should know that he's mean to customers and costs himself deals. Even the salesperson Sasha apologized for his behavior. Due yourself a favor and fire him..... More

Great experience- would buy there again! I had a terrific experience at Coggin Honda of Orlando. Nelson made sure I was well informed and had exactly what I wanted in my new Civic. He is high I had a terrific experience at Coggin Honda of Orlando. Nelson made sure I was well informed and had exactly what I wanted in my new Civic. He is highly knowledgeable, friendly, professional and made the entire shopping experience extremely easy. It was the best car buying experience I've had- no question. The finance manager, Sammy, seemed genuinely concerned that I felt comfortable with my financial obligations. I was very pleased with the price! I would highly recommend this dealership. More

Bold Unethical, unprofessional and more Is been near two weeks I am searching to buy a vehicle specific a CRZ and i requested a E-quote. This email was replied by Michael Fredrerick, we have Is been near two weeks I am searching to buy a vehicle specific a CRZ and i requested a E-quote. This email was replied by Michael Fredrerick, we have some email exchange, and I requested a quote foe Both Honda CRZ models... the Base and the EX, Also I received an email from Nelson Merced to check on how things were going. I called the dealer and spoke with Nelson and Frederick regarding an existing quote I have. Upon that, they just want to match or make me a better offer and asked me to forward or proof of this quote. I called Coggins Honda of Orlando in less than a week more than 10 times and left messages for Mr. Nelson "that he never get" ... further more, I called today 10/24/14, I finally got the opportunity to speak to him and schedule an appointment the same day. Upon arrival ... I waited at least 15 minutes for Mr. Merced, and he showed me the vehicle and there was a lot of interruptions in-between for unknown reasons that my husband and i have to waited almost 30 minutes... we were thinking about leaving when Mr. Merced came back. With the good news!!!! That Coggin Honda will HONOR/MATCH THE QUOTE FROM THE DEALER I GOT!!! and I will not going to be charge for the extras!!!! AMAZING!!!!! Mr. Merced immediately started to trash talk about the other dealer .... pointing that they are well know for "switch n bait practices", and so far the ONLY UNETHICAL PARTIES ARE COGGINS by having people like you, so unprofessional, trying to under estimate people intelligence. WE are not IGNORANT people Mr.Merced, by far you are not offering a good deal or living up to the OFFER ME A BETTER PRICE DEAL!!!! You lie to me ... make me waste my time and drive 25 miles one way to meet you for a deal that you have no intentions to meet. Further more I was VERY CLEAR , on what I want and how I wanted and terms, you called a 3rd party, that was as unprofessional as you that did not presented himself accordingly, but put in front of us a sheet of possibles monthly payments. And when I said NO... because the conditions are different, then ANOTHER GREAT IDEA!!!! "why you dont get onother car"? ARE YOU KIDDING ME? REALLY YOUR AUDACITY IS SIMPLY OUT OF CONTROL!!!! I explained that I did not went there for that... AT THAT POINT Mr.UNKNOWN AND Mr.MERCED SIMPLY SAID OKAY TO US, AND BOTH WALKED AWAY AND LEFT US THERE... my husband and I we looked at each other and talked ...whats going on? Why they treating us like this? This is very rude...Insulting... Generalizing Coggins Honda of Orlando simply cant meet, provide high quality of services or sales because they are incapable base on employee selection and capacities... Shame on you Coggin!!!! and I really hope to hear from the General Manager Jerry Lovins to address this matter.... More

Makes buying a car easy and fun!! Great experience!! I received a call from Nelson Merced too see how I was enjoying my 2012 Honda CRV, and offered me a great deal to get a new 2014 CRV with no money out I received a call from Nelson Merced too see how I was enjoying my 2012 Honda CRV, and offered me a great deal to get a new 2014 CRV with no money out of pocket and no lease penalties for turning the car in early. It sounded too good to be true, however, within a few days, I was driving my new car and very excited as well. He also took care of a few things for me that I needed with this car and Nelson made it happen within 24 hours with one phone call. Now that is good customer service!!! After driving 5 Volvos over the past 15 years, I can honestly say, I like my Honda better, along with the great service. That's why I just got my second one!!! This dealership is great and I'm always treated well. Thank you Nelson for the follow up.. More

The Best Experiance ever shopping for a Car. I had the best experiance ever shopping for a car. Coggin Honda beat thier competor by over $8,000, getting me into the car that I wanted and the rig I had the best experiance ever shopping for a car. Coggin Honda beat thier competor by over $8,000, getting me into the car that I wanted and the right payments. My salesman Mike was awesome. He explained everything very well, and I did not feel pressured into buying. He got me top trade for my car, over 2700 more that one of their competitors. They located me the car I wanted and broght it from The St Augustine. He even delivered it to my front door. From now on, we will always shop at Coggin Honda for our Automoble needs. Coggin Honda Rocks! Also, where I got turned down for a decent finance rate. Coggin was able to get me a great rate for my less than average credit. More

Incompetent internet sales manager Unfortunately, my experience with Mike Moushon does not match those of prior reviews. I contacted six dealerships last month, online, to begin workin Unfortunately, my experience with Mike Moushon does not match those of prior reviews. I contacted six dealerships last month, online, to begin working out a price for a 2014 Honda Odyssey. Mike at Coggin provided the best car price of the six dealers by almost $1000...which was about $5,000 under MSRP. Two dealers provided a detailed quote sheet with an "out the door" price (including dealer, tag, and title fees and sales tax). One other provided a final price in an e-mail, and the other three would not provide a final price, including Mike. I called him and he acted annoyed that I had called his cell phone and he was not at his desk...even though his e-mail provided his cell phone! I asked him if they would throw in 2nd row seat covers, and he said "most customers don't care about those." I don't care about other customers! After asking for a final price via e-mail, he didn't respond for two days. I sent him another e-mail with two questions...was the car he responded with still available, and to clarify the car price, the dealer fee, plus sales tax and tag/title and that there would be other fees. He finally responded with an answer to the first question, but IGNORED the second. His response said he hadn't looked on the lot, but he could "grab" me one...when can I come over? Being that I live about an hour away, I wasn't going to drive over to Orlando to get jerked around, so decided he was not going to work out. I then came to an agreement with a dealer in Tampa and purchased the vehicle...and that dealer was one of the two that provided a detailed, written, price quote. Five days later, I received a phone call from Mike...he asked if I was still interested. When I told him he hadn't answer my pricing questions, he claimed that he had, even though I have the e-mails to prove otherwise. He blatantly lied to me on the phone, and after reading other reviews of individuals who received an e-mailed offer only to have the dealer tack on additional fees, or revoke their offer altogether, there was no way I was going to do business with Coggin. It's a shame...had he confirmed the financial details I asked him to, he would have certainly had a sale. More

Manager Worst experience. The car fax are lies, I went to another honda dealership, turns out my car has an accident. Unreal, they made money from that, on my Worst experience. The car fax are lies, I went to another honda dealership, turns out my car has an accident. Unreal, they made money from that, on my to getting an attorney. More

Wonderful Experience-Best Car Buying Experience!!! The best experience I have ever had. Friendly, Helpful. They were great. I was upside down in a car and they got me into a brand new Accord. I would h The best experience I have ever had. Friendly, Helpful. They were great. I was upside down in a car and they got me into a brand new Accord. I would highly recommend this dealership and this sales person to any and all. More