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Coggin Honda of Orlando
Orlando, FL
1,584 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 11, 2019
Shawn is awesome!!! Thank you so much Shawn for making this such a smooth experience. He was very attentive, answered all my questions, and made sure I was getting what I Thank you so much Shawn for making this such a smooth experience. He was very attentive, answered all my questions, and made sure I was getting what I could within my budget. I appreciate all your patience and help. I recommend Shawn Winn to anyone who doesn’t know much about cars and needs someone willing to be patient and super accommodating. More
by Epomales
Employees Worked With
Shawn Winn
May 11, 2019
The Volume Honda Dealership of Orlando I purchased a 2018 Honda Accord here a few months ago. Coggin Honda is the largest Honda dealership in the area and has a very wide selection of vehic I purchased a 2018 Honda Accord here a few months ago. Coggin Honda is the largest Honda dealership in the area and has a very wide selection of vehicles. They have all possible resources to be very competitive against other dealerships in both sales and service departments. You could probably find this place to be the cheapest when it comes to servicing your vehicle or installing accessories. However, as with most volume dealerships, Coggin Honda seems to place emphasis on moving units as much as possibles. This results in lower quality of customer service and overall experience. Particularly with the sales and finance department. To be more specific, on the day I decided to finalize my deal after days of negotiation, I arrived shortly after work with the necessary paperwork at 6 pm. Without negotiation, I took delivery at 11 PM, 2 hours after the dealership closed. The atmosphere and altitude of the office changed as soon as they closed the door while we were stuck waiting for the finance office to process our paperwork. The salesmen were being very loud at the tower and many F Bombs were dropped. When we finally got to the finance office, we discovered that there was a warranty plan for the electrical components that was added without our consent for more than $1000. The finance manager insisted that the bank required us to have it to be approved. At this point, we were too drawn out to care and signed it anyway. When I later tried to contact them to cancel the warranty (as instructed on the contract) my calls and emails were either unexpectedly dropped or ignored entirely. Strangely enough, when I recently reached out again to inquire about another vehicle for a family member, communications become clear again. I later went on to buy a higher trim accord at another local dealer. This time, there was no hassling, no pressures. The whole process from test driving to taking delivery took 3 hours. My payment ended up being cheaper than what I paid for the one at Coggin due to not having a warranty so I decided to reward this other dealership by purchasing addons for my new vehicle. At the end of the day, I got a better car for the same amount of money with a shocking aftersale customer service. I will keep an open mind and chalk this up as one bad experience that won’t completely rule out future purchases here. I can recommend this dealership only if you are careful about what you are signing for and make absolutely sure that you are getting the best deal in the area. Smaller dealerships might not be able to beat the initial pricing but you get what you pay for. More
by mandao
Employees Worked With
Shawn Winn
May 06, 2019
Service dept I wanted to say thank u so much to the Dealer they took care of my husband with kindness and also a big and warm thank u to Mr David the Director o I wanted to say thank u so much to the Dealer they took care of my husband with kindness and also a big and warm thank u to Mr David the Director of the Service Dept what a Kind man the Dealer and His serve Dept shut be proud to have shut a kind Person like him 100 stars to him and team Mr David thanks again for helping us mr Mrs hernandez also a warm thank u to Yognand More
by Dannyl1011
Employees Worked With
YOGNAND
April 14, 2019
Jose Saint-Hilaire Jose helped me fimd my first car! Right of the bat soon as i was there , helpped me with what i was looking for had patience with me to the max im ver Jose helped me fimd my first car! Right of the bat soon as i was there , helpped me with what i was looking for had patience with me to the max im very happy ! He was verry helpfull! I do recomend others to come down and get your honda!!!!!!! More
by Anairma123
Employees Worked With
Jose Saint-Hilaire
March 31, 2019
Really disappointed I paid over 2500 dollars to get my car fixed got it back making a noise brought the car back nothing fix noise still there and they gave me more to f I paid over 2500 dollars to get my car fixed got it back making a noise brought the car back nothing fix noise still there and they gave me more to fix but the noise never went away and was never there when I brought the car in I’m really sad I got robbed More
by Casierae!
Employees Worked With
Dave m
March 19, 2019
Easy Transaction & friendly staff! Fantastic experience dealing with Sean & Brandon! Thank you for the easy transaction! I highly recommend this store! They offered more money than Carv Fantastic experience dealing with Sean & Brandon! Thank you for the easy transaction! I highly recommend this store! They offered more money than Carvana, Carmax and other Honda dealers. More
by Tony
Employees Worked With
Sean, Brandon
February 23, 2019
Great experience, friendly sales reps Very pleased with my recent experience here. Did not have a positive experience at another Honda dealer in town. Devon was an excellent and positiv Very pleased with my recent experience here. Did not have a positive experience at another Honda dealer in town. Devon was an excellent and positive sales person who provided me a selection based on my budget and preferences. Eric the sales manager was helpful and friendly during our negotiations. Both gentlemen made me feel comfortable and welcome and provided valuable information regarding financing warranty. More
by Ed125608
Employees Worked With
Eric Hazel , Devon Bignall
February 20, 2019
Sales rep are liars I was totally disappointed with Coggin Honda of Orlando I was lied to by Lubna and Wilbert drove four hours for them to tell me I did not have a dea I was totally disappointed with Coggin Honda of Orlando I was lied to by Lubna and Wilbert drove four hours for them to tell me I did not have a deal all the way I was coming they told me I had a deal with 1000 down this place is totally not reliable at all More
by Pam123
Employees Worked With
Lubna and Wilbert, Jeff Pender
February 12, 2019
Highly recommend this place! Went there to get a car and the whole team went above and beyond specially Emmanuel Pacheco he did his best to get me on a car as he promised and he g Went there to get a car and the whole team went above and beyond specially Emmanuel Pacheco he did his best to get me on a car as he promised and he got me in a car, can’t thank them enough for everything they did, everyone helped! Love them if you guys need a car this is where to go! 👍🏻 More
by xthgen_chris
Employees Worked With
Emmanuel Pacheco
February 06, 2019
Bad Overall Experience with Coggin We leased a car a month ago under a Foreign Exchange Visa, we submitted all the required documents and also paid the down payment requirement amount o We leased a car a month ago under a Foreign Exchange Visa, we submitted all the required documents and also paid the down payment requirement amount of $2,000.00. Mowee, our sales agent confirmed the lease and also the current Financial Advisor on site that day, fast forward to almost a month being with the Vehicle and also we were looking out to pay for it. We called Honda and spoke again to Mowee, they said to bring to car over as they were going to install the tags. When we arrived, to our surprise, they mentioned that they were taking back the car as our Visa was not valid to lease from Honda. They could have told us over the phone that we needed to return the car instead of lying that they were attaching tags, we had been promised that our Down Payment would be returned in 2 hours, which they were just waiting for us to leave the property and now our money is still not in returned. Very inefficient group of people, Mowee, Saad and the rest that would not allow us to return the car at another day since we had our personal belongings when we went to the dealership. Honda is a great brand, its just there are certain people that maybe they can filter before hiring. Such inconvenience, we felt discriminated and lied to just to get the car back. We were willing to return it with no hard feelings if we were told Upfront! More
by ABring
Employees Worked With
Mowee Said
