
Coggin Honda of Orlando
Orlando, FL
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Nelson Merced and the entire staff at Coggins was great. We knew that we wanted to get a Honda Odyssey to replace our existing Odyssey but we were not pressured into getting the top of the line model. Havin We knew that we wanted to get a Honda Odyssey to replace our existing Odyssey but we were not pressured into getting the top of the line model. Having purchased the last two cars from Holler Honda, I thought we would end up back there to purchase our vehicle since it is closer to our home. However, the drive to Coggin was worth it. They not only matched the other dealer's price they beat it significantly and they included extras which adds value in the susbequent resale of the car and more importanly gave us greater satisfaction in making the purchase. Nelson made the entire transaction painless. He was responsive with his e-mails and connected with us by cell phone but was not overly aggressive. He was knowledgeable and thorough in making sure we had all the variables when comparing the various Honday Odyssey models. When we had to have the trade-in model evaluated they were quick and did not play games by keeping us waiting in a small confined desk or office while they talked up their cars. When we were ready to sign the paperwork, their loan executive was efficient and we were able to finalize the transaction quickly. I look forward to buying our next car from Nelson and Coggin Honda. Great work and total satisfaction on price and service!!! More
We have now had 2 great experiences with Nelson and the Coggin team. They are very accommodating and customer friendly in their approach. We made a purchase yesterday, and were in and out with our new car Coggin team. They are very accommodating and customer friendly in their approach. We made a purchase yesterday, and were in and out with our new car in under 2 hours. Much of the deal was negotiated by phone and there were no surprises when we got there. Nelson operates with great integrity and does all he can to maintain high levels of customer satisfaction. More
This is my second car from this dealership and I will probably just keep buying Hondas at this location because of Nelson Merced. Being a single female shopper, I had some serious trepiditon about going probably just keep buying Hondas at this location because of Nelson Merced. Being a single female shopper, I had some serious trepiditon about going out to by a car. Nelson certainly was a breath of fresh air when I met him in 2009 and ended up buying a Honda instead of the Toyota I'd pretty much planned on. Nelson is just a very nice and genuine individual. You dont get that "oily car salesman" feeling at all when dealing with him. He is very knowledgeable and respectful and takes care of business in a professional and pleasant manner. He is truely a gentleman and one of prompt action; does what he says he will do and with a great attitude and a level of patience that is remarkable. It was also very nice to met JR on this second visit; now I feel even better about spending my money there! I have and will continue to refer prospective buyers to Nelson and JR at Coggin Honda! Thanks guys, see you soon. More
Went through on-line buying service. Spoke to Neslon and agreed upon a negotiated price with options for Honda Fit. When arrived at Coggin's was told a higher price than what was verbally agreed upon over p agreed upon a negotiated price with options for Honda Fit. When arrived at Coggin's was told a higher price than what was verbally agreed upon over phone. Once again I renegotiated a price with adjusted options and was told it would be several days before they would have the car for me. I agreed and gave a $3000 deposit. Two days later I receive a call saying they couldn't get the car I wanted unless I was willing to pay a higher price for one with options I didn't want? Was told I should shop somewhere else to get the car I wanted? Took another call and more than a week for them to credit my $3000 back to me. Never have been treated so badly from a car dealership. More
I remembered Alvin Santana from a car inquiry back in June. I returned to the dealership this month and found Mr. Santana and RJ to be very professional and understanding about my needs towards the purc June. I returned to the dealership this month and found Mr. Santana and RJ to be very professional and understanding about my needs towards the purchase of a new car - Honda Civic. My sons and I want you to know that we are pleased with the quality of service your company provides. I sincerely appreciate your responsiveness and the way you conduct business. I would recommended Honda to others because of our satisfaction with your service. We look forward to doing business with you for years to come. More
We ended up at Coggin Honda after our car broke down during a Disney visit. We had the pleasure of working with Steve, in the service department, and Nelson, who sold us our used vehicle. From start to during a Disney visit. We had the pleasure of working with Steve, in the service department, and Nelson, who sold us our used vehicle. From start to finish, we felt that our interests were being kept at the focus of the transaction, and did not feel pressured in any way to buy something we couldn't afford. Nelson was absolutely outstanding, and went above and beyond in helping us throughout the weekend. I can't recommend him enough! If you visit Coggin, make sure Nelson Merced is the person you request! More
We have been shopping for a used car for the last month and every car we saw we were not happy with. As we where giving up hope on finding a good and reliable car, we stopped to see if this dealer would ha and every car we saw we were not happy with. As we where giving up hope on finding a good and reliable car, we stopped to see if this dealer would have a decent car. Sure enough Roberto Reyes showed us a very nice used Honda Civic in great condition and low miles, he was great and honest. My husband is a happy camper with his car and we got it at a great price. More
If you need a new car and looking for a straight forward and knowledgable salesman Nelson at Coggin Orlando Is the man. I was looking for a Honda odyssey and starting with extensive research across the web and knowledgable salesman Nelson at Coggin Orlando Is the man. I was looking for a Honda odyssey and starting with extensive research across the web. I called Nelson and he gave me a great price over the phone. Nelson is clearly one of the top salesman in Orlando. Nelson is a top salesman and understands the importance of a fair price and building long term relationships with clients. Look no further .. Nelson will treat you right More
We just purchased a vehicle tonight from Coggin. Our experience was no less than awesome! Brad, our sales person, was very friendly and took the time to completely go over the vehicle with us. His cus experience was no less than awesome! Brad, our sales person, was very friendly and took the time to completely go over the vehicle with us. His customer service was perfect. The entire process of purchasing our vehicle took about two hours. Obviously, Coggin Honda puts customer service first. We are so impressed with how we were treated and how easy the process was. The finance manager was just as friendly and helpful. We stopped at three different dealers during the day and after our experience at Coggin we wished we would have gone there first. If you are looking to purchase a car do yourself a big favor and go to Coggin! I can't say enough about how positive our experience there was. We certainly will be going back there any time we need a new vehicle. More
Every one I came across starting from the sales person(Qui Duong)to the manager exceeded my expectation.Their product knowlge,professionalism,and go an extra mile to make the customer happy is exem person(Qui Duong)to the manager exceeded my expectation.Their product knowlge,professionalism,and go an extra mile to make the customer happy is exemplary.Their waiting area is the best in this town. More