Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Coggin Honda of Orlando

Orlando, FL

Overview
Reviews
Vehicles
4.7
1,301 Reviews
Call Dealership (407) 852-5189

11051 S. Orange Blossom Trail

Orlando, FL

32837

Directions

By Type

Showing 1,301 reviews

April 23, 2024

Great service and expectation. I’ve been to two dear this week for two different vehicles. Coggin Honda of Orlando have better amenities and waiting area. The service advisors the More

by Morales A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bell
Report | Print
April 23, 2024

Kept me waiting 2 hours for an oil change. Repeatedly told the person helping me that I had to leave and she didn't really care. More

by rescarment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Applicable
Report | Print
May 07, 2024 -

Coggin Honda of Orlando responded

I'm Mark Bedell, General Manager at Coggin Honda of Orlando. I sincerely apologize for the extended wait time during your recent oil change. I understand your frustration with how your time constraints were handled. Please call me directly at (978)420-7521 so I can get more specifics on your visit and work towards restoring your confidence in our dealership. While service times can occasionally be unpredictable due to factors like diagnostics and the work queue, we value your time and will work to ensure better communication and improved efficiency in the future.

April 22, 2024

Took a while to get serviced the dealer is now wayy too expensive. I left and my car started shaking which it didn’t use to do that before. More

by Itzanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
May 07, 2024 -

Coggin Honda of Orlando responded

Thank you for taking the time to leave a review about your recent service experience at Coggin Honda Orlando. I'm Mark Bedell, the General Manager, and I'm truly sorry to hear that it fell short of your expectations, particularly regarding the wait time and cost. We understand that time is valuable, and we're always working on ways to improve our service efficiency. If you'd be comfortable sharing more details about the wait time you experienced, I'd appreciate it. This will help us identify areas for improvement. Regarding the cost concerns, we strive to provide competitive pricing for our services. Most importantly, I'm very concerned about the shaking you're now experiencing with your car. Please call me directly at (978) 420-7521 at your earliest convenience to discuss the specific details of your visit and work towards restoring your confidence in our dealership.

April 22, 2024

Excellent communication, it was a super easy process from start to finish. Needed more words. More

by slydr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Marcial Mercado
Report | Print
April 22, 2024

Great people. Prices seemed fair and I did not feel pressured. I would recommend to anyone in the market. More

by mcwrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Anderson, Sean O' Neill
Report | Print
April 22, 2024

Dasia is such an asset to Coggin! Customer Service is so important and your team meets that above and beyond!!! More

by Kegea66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dasia
Report | Print
April 21, 2024

Excellent Team Work in Coggin Honda Orlando ! !! Thank You to Edgar, Jerome and Devon for making it possible More

by Kennygrv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar and Jerome , Devon Bignall
Report | Print
Apr 21, 2024 -

Kennygrv responded

🚘

April 21, 2024

Coggin Honda is the only dealership we trust and view them as family! Jeff Pender is the best; friendly, courteous, humble and professional-a true rising star in every way! We are his loyal customers and More

by robertehartofil@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacques Malfi is also 5 Stars!, Jeff Pender
Report | Print
April 20, 2024

We always have excellent service at Coggin Honda of Orlando. Maintenance done correctly & in a timely fashion. They are always very truthful on what is actually needed for the car. More

by Jen L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisa , Jeff Pender, Marcial Mercado, Sean O' Neill , Devon Bignall, Shawn Winn
Report | Print
April 20, 2024

Nice but didn’t address the problem, nor fix the problem. Alarm went off not 4 hours after we picked up the car More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Report | Print
May 07, 2024 -

Coggin Honda of Orlando responded

Susan, I'm sorry to hear about the issue with your car alarm. I'm Mark Bedell, the General Manager, and I want to assure you that addressing and resolving your concerns is our top priority. Please contact me at (978) 420-7521 so we can discuss the details of your visit and work together to find a resolution. Your satisfaction is important to us, and we appreciate your understanding. Best regards, Mark Bedell General Manager

1
...
27
28
29
...
131