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Coggin Honda of Orlando

Orlando, FL

4.7
1,300 Reviews

11051 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,300 reviews

April 10, 2024

Excellent customer service they perform good service on vehicle in a timely manner thank you! More

by Eugene Berrios
Recommend Dealer
Yes
Employees Worked With
Dave
April 10, 2024

It was our first time serviced on Coggin Honda . Since we moved in FL. Their crew are so nice they greet you nicely as you get in. Jayden was a nice guy he explained everything what my car need More

by Aileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden
April 10, 2024

Coggin Honda of Orlando is a dealership that doesn't mind treating you like a trash in order make a sale. I bought my 2023 Pilot from them in Sept 2023 and the whole process was horrible. Between the salesma More

by lokofly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Camilo
Apr 27, 2024 -

Coggin Honda of Orlando responded

I am truly disheartened to read about your experiences at our dealership. It is never our intention to make anyone feel disrespected, and I sincerely apologize if we failed to deliver the level of service and integrity you rightly expected from us. Both during your purchase last September and your recent visit for service. I am relieved to hear that our service technician provided you with friendly and helpful service, but I'm concerned about the issues you faced with the car wash and your overall experience. We strive to ensure every aspect of our service is thorough and meets our customers' expectations. I would greatly appreciate the opportunity to speak with you directly to address your concerns more personally and discuss how we can regain your trust. Please reach out to me at (978) 420-7521 at your earliest convenience. Thank you for your feedback, which is crucial in helping us improve our service. I look forward to speaking with you. Warm regards, Mark Bedell General Manager Coggin Honda Orlando

April 10, 2024

Setting up appointment was easy and the service was courteous and professional- thank you very much! More

by Robt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
April 10, 2024

The service was very good and timely. Dave is very efficient and personable. We love doing business with him More

by asia490Davr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pender, Sean O' Neill , Devon Bignall, Shawn Winn
April 09, 2024

It be niice if they return my calls after going to dealer twice and emailing a person in the finance dept named Francis about my gap and warranty cancellation. I just wanna know if my papers was submitted. V More

by Apirrone71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Franis ,
May 07, 2024 -

Coggin Honda of Orlando responded

I'm Mark Bedell, General Manager at Coggin Honda of Orlando. I sincerely apologize for the frustration you've experienced. This is not the level of service we strive for. Please call me directly at (978)420-7521 so I can personally address your concerns, look into the status of your paperwork, and ensure a timely resolution.

April 09, 2024

The staff is very helpful, they are very friendly, Herman was an extraordinary person. They try their best to get you the best deal and I already referred other people to them. I 100% recommend Coggin to any More

by Fany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HERMAN
April 08, 2024

John has great customer service and makes me feel at ease every time I have my vehicle serviced at Honda. More

by josephyoung.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
April 07, 2024

The sales person was knowledgeable, professional and helped me get the information and paperwork I needed when buying a car. He personally walked me through the car features so I would be comfortable d More

by Cpabaird
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Lewis
April 07, 2024

Leasing my current car from Coggin and was treated well through the entire process. My service appointment was easy to set up, pick up, and drop off More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Soler
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