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Coggin Honda of Orlando
Orlando, FL
1,303 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 30, 2024
Ricardo went above and beyond in his efforts to assist during my leasing process. I am grateful to him and the rest of the Coggins Honda staff. during my leasing process. I am grateful to him and the rest of the Coggins Honda staff. More
by Lourdes6692
Employees Worked With
Jeff Pender, Devon Bignall
March 28, 2024
No responsibility and no ethics. One of the worst services ever seen till now. Service representative took 45 minutes to come to the Car after assigning a person and I was waiting i One of the worst services ever seen till now. Service representative took 45 minutes to come to the Car after assigning a person and I was waiting in the car for 45 minutes with a scheduled appointment. Then finally a representative came and sent the car for Service. No updates even after 2 hours, when I asked he did not know what mechanics were doing in the background, no update until Mechanic finished and gave the car keys to me after 4 more hours. Finally I got my car back after 5 hours. What is the point of representative assigning to Guest rather we can work directly with Mechanic which saves a lot of time and money for everyone. I feel that Coggin Honda is not a Customer Friendly environment. We had bad experiences multiple times, but never bothered to write a review, but this time I felt it is not acceptable at all when they take my car inside and no updates for 5 hours, not even shared diagnostic test results. More
by SR Bot
Employees Worked With
Dave
March 28, 2024
I highly recommend Coggin Honda for their outstanding customer service that exceeds all expectations . I strongly believe in customer service and good service is great business and they displayed it over customer service that exceeds all expectations . I strongly believe in customer service and good service is great business and they displayed it overall. More
by SweetD
Employees Worked With
My service advisor John offers outstanding customer service
March 28, 2024
Absolutely pleasant, great staff and made the car vusying experience one ill never forget. Totally worth the drive from my home town to find my perfect new vehicle experience one ill never forget. Totally worth the drive from my home town to find my perfect new vehicle More
by amela.bard
Employees Worked With
Edgar, Sean O' Neill
March 28, 2024
Each time we visit Coggin Honda the employees are always right there to greet us and ask if we need help. Politely we are directed to where we can be helped. We are kept informed of progress being made wh right there to greet us and ask if we need help. Politely we are directed to where we can be helped. We are kept informed of progress being made while we edit. Even if I take a walk outside someone friendly is always there More
by Snickers
Employees Worked With
Sales man Jerry, service Renee Frais and Finance Francis
March 28, 2024
Five stars cause they really deserve it! my favorite person name was David Ramos. He was an outstanding sales associate he went above and beyond to get me the car I really wanted/needed it my favorite person name was David Ramos. He was an outstanding sales associate he went above and beyond to get me the car I really wanted/needed it and honestly I can’t wait to go back when I’m ready to get another car. PS I had my bestie and a coworkers that referred me to Coggin Honda of Orlando and I also referred one of my friend to give it a visit. Shout out to Sean. I think he’s a sales manager/Internet not 100% sure and also I do not remember his name but I do believe if Coggin Orlando sees this they will know but he was the finance manager. and again shout out to David Ramos. Thanks a billion. More
by mariasayless1992
Employees Worked With
David Ramos sales dept, Sean internet sept
