
Coggin Honda of Orlando
Orlando, FL
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Absolutely pleasant, great staff and made the car vusying experience one ill never forget. Totally worth the drive from my home town to find my perfect new vehicle experience one ill never forget. Totally worth the drive from my home town to find my perfect new vehicle More
No responsibility and no ethics. One of the worst services ever seen till now. Service representative took 45 minutes to come to the Car after assigning a person and I was waiting i One of the worst services ever seen till now. Service representative took 45 minutes to come to the Car after assigning a person and I was waiting in the car for 45 minutes with a scheduled appointment. Then finally a representative came and sent the car for Service. No updates even after 2 hours, when I asked he did not know what mechanics were doing in the background, no update until Mechanic finished and gave the car keys to me after 4 more hours. Finally I got my car back after 5 hours. What is the point of representative assigning to Guest rather we can work directly with Mechanic which saves a lot of time and money for everyone. I feel that Coggin Honda is not a Customer Friendly environment. We had bad experiences multiple times, but never bothered to write a review, but this time I felt it is not acceptable at all when they take my car inside and no updates for 5 hours, not even shared diagnostic test results. More
Each time we visit Coggin Honda the employees are always right there to greet us and ask if we need help. Politely we are directed to where we can be helped. We are kept informed of progress being made wh right there to greet us and ask if we need help. Politely we are directed to where we can be helped. We are kept informed of progress being made while we edit. Even if I take a walk outside someone friendly is always there More
The Dealership could not have done more to put matters right. In particular Rene Farias was exceptionally patient and understanding. His personal service was outstanding. I would certainly go back to Cogg right. In particular Rene Farias was exceptionally patient and understanding. His personal service was outstanding. I would certainly go back to Coggin Honda. More
Mark was a great help. He was very knowledgeable about the vehicle. He did a great job on explaining everything about the vehicle. He was very knowledgeable about the vehicle. He did a great job on explaining everything about the vehicle. More
I bought 3 brand new Honda in the last 8 years and I love all of them! I love coming to Coggin Honda! Oscar is very friendly and helpful! I will come back! Thank you Oscar! all of them! I love coming to Coggin Honda! Oscar is very friendly and helpful! I will come back! Thank you Oscar! More