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Coggin Honda of Orlando

Orlando, FL

Overview
Reviews
Vehicles
4.7
1,330 Reviews
Call Dealership (407) 852-5189

11051 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,330 reviews

February 22, 2024

Everyone I have had the opportunity to interact with has been professional and courtesy. They are informed but not pushy. More

by JKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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February 22, 2024

Very busy but good dealership. Good pricing compared to other dealerships. Waiting room area is starting to show it’s age and could use a refresh. More

by austin83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado
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February 22, 2024

John is a great service advisor. He’s friendly and works with me to accommodate my cars needs. Whether it’s my Civic’s maintenance needs or adding accessories, I’m out in a timely ma More

by gregg.mastantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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February 21, 2024

Great service overall from start to finish. Not too long of a wait, but they did have a nice movie playing. More

by laylalmagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
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February 20, 2024

Friendly staff. Nice discounts. Waiting time is ok. I trust service since 2000. I will definitely recommend this service to my friends. More

by Dasenka G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dasia,Pride
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February 19, 2024

Dave was extremely courteous and efficient as always. I’ve been dealing with him for a long time and he never disappoints. More

by Naz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Manieram
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February 19, 2024

Good customer service. I received a loner car due to part being ordered. Returned next day and my vehicle was ready. More

by Steve293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado, Sean O' Neill
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February 19, 2024

Went on a Saturday and was super busy however, it didn't take longer and everything went better than expected! More

by issis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Jimenez
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February 19, 2024

Very clean and organized. Gabriel was very helpful in keeping me updated on the service that vehicle was getting. More

by hirampedraza94
Recommend Dealer
Yes
Employees Worked With
Gabriel
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February 19, 2024

I'm worried that my services wasn't done properly, supposedly I have 3 services to be completed, Oil and filter change, wheel alignment, and fuel induction service. I paid $362.54 for all of it, but a More

by alcastreg58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
Report | Print
Feb 27, 2024 -

Coggin Honda of Orlando responded

Thank you for sharing your concerns about your recent service experience. I understand your apprehension regarding the completion time of your services, and I appreciate the opportunity to address your worries. Service times can vary based on the complexity of the tasks involved to other vehicles in the service queue, the diagnostic process and discovery which has a direct effect on technician availability. While I understand your previous experiences may have differed in terms of completion time, it's important to note that each service visit is unique and may require different amounts of time for completion. However, I want to assure you that our team is dedicated to providing thorough and high-quality service to every customer. If you have any doubts about the completion of your services or if you feel that something may have been overlooked, please don't hesitate to reach out to me directly at (904)814-6408. Mark Bedell, General Manager

Feb 28, 2024 -

alcastreg58 responded

The service advisor told me it will take 2-3 hours just for the oil, filter change, and wheel alignment. Then after inspection they suggested that I need fuel induction, and someone called me to confirm it, 15 minutes after the call, my car is already completed and washed as well though it doesn’t look like it was being washed, but that’s another complaint. Anyway I strongly do not believe that three services or four including the wash can be completed in less than an hour, there’s no way it can be done that fast.

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