Coggin Honda of Orlando

Made an appointment to test drive the vehicle. An hour before my appointment the price increased $500 on the vehicle. After several calls and a voice-mail to the dealer were not returned I decid An hour before my appointment the price increased $500 on the vehicle. After several calls and a voice-mail to the dealer were not returned I decided to visit another dealer instead to purchase a similar vehicle. Only 4 hours later did Coggin decide to honor the original price of their vehicle; by then it was too late. More

Was vacationing in the area and needed a part for my windshield to insure safe travel for my family. Talked to the service department 3 times and a customer service person at the dealership on May 8th a windshield to insure safe travel for my family. Talked to the service department 3 times and a customer service person at the dealership on May 8th about ordering a part for our Honda Pilot. Gave them my VIN number and scheduled a service date and time for the morning of May 10th. Went for our scheduled appointment, sat in the waiting area for two hours and was then told that NO PART HAD EVEN BEEN ORDERED!!! I had been assured that the part would be ordered and ready for installation. So…we drove about 30 miles round trip for a “service appointment” to get a part put on that was never even ordered. We lost vacation time, and we were lied to. Let me emphasize that I spoke to three different people at the dealership about the part and the service appt. I wish I had written down the names. They even CALLED ME to get the VIN number to order the part - the one they never ordered!! Therefore, I do not recommend this dealership. I love my Honda, though. This dealership did not care about the inconvenience and were not apologetic. Honda has always prided itself with good vehicles. They should strive to reflect this with their individual dealerships as well. More

Terrible dealership i was bate and switched after making an agreement on a vehicle signing documents and getting a temporary insurance card for it i was told to wait for the car to be detailed they then c an agreement on a vehicle signing documents and getting a temporary insurance card for it i was told to wait for the car to be detailed they then came back and told me they made a mistake and i was actually getting a whole different make and model vehicle that i never even seen and that the original was in a accident (also a Lie we saw the car and it was fine) i wound up walking out very unhappy also the dealer told me they would not run a hard inquiry on my credit as we already had a few cars with Honda and that was also a lie next day hard inquiry on my report beware of this place extremely shady practice's More