Coggin Honda of Orlando

I work for a differnt Honda Dealership in Georgia and had a new customer get locked out of her new car near Coggin Honda. I called and spoke to parts department and they were able to get her into her vehicle a new customer get locked out of her new car near Coggin Honda. I called and spoke to parts department and they were able to get her into her vehicle. I am sorry but I do not remember the parts guys name that helped but what an amazing assist in customer service. Very greatful and I will remember you guys for future referrals. More

I make a review couple days ago about my good experience but i regret that experience for good To nightmare because i bought a few cars for the family one the car was for my one of my kids who turn 18 on but i regret that experience for good To nightmare because i bought a few cars for the family one the car was for my one of my kids who turn 18 on July 12 he was so happy for birthday gifts getting a new car for his birthday amazing for him until a get call from the dealership I have to return 3 cars back from me with not good explanation because they just decided to take those cars back with really explanation why? my credit it's good I can said excellent with good financial experience 750 + credit score Not first time buyers you don't know how bad is tell your kids we need to returns the cars back when deals was already paid to the dealership I can't understand why Coggin honda did something like that to my family could pay cash if I want to I would like to give 0 star 🌟to Coggin Honda don't buy from this dealership if you don't want to have a nightmare 🤮🤮🤮 More

Awful attention, we went to see a vehicle and they told us that if we did not close a deal the same day they would not continue to assist us and they had not even shown us the vehicle!! The sales executiv us that if we did not close a deal the same day they would not continue to assist us and they had not even shown us the vehicle!! The sales executive was very unprofessional and even rude, he told us that the manager asked us to come back when we wanted to close a deal, since his time, according to him, was “worth gold”. Representative Yamil More

This is the WORST customer service I’ve ever received at a dealership. DON’T waste your time and money going there! On 5/25/21 I called this dealer and scheduled an appointment for 5/29/21 with their serv a dealership. DON’T waste your time and money going there! On 5/25/21 I called this dealer and scheduled an appointment for 5/29/21 with their service department to have a recall fixed in my Honda CRV. Throughout the week, I received 3 courtesy reminders about my appointment. At that point I thought everything was going well. On 5/29/21, I showed up early for my appointment and service advisor GUSTAVO RAMIREZ said he didn’t know anything about my appointment. Apparently, it was impossible to make an appointment for a recall on a Saturday morning, yet the receptionist made the appointment for me without letting me know any of this. THEY MADE ME WASTE MY TIME which was so frustrating. They were not helpful at all when I tried to re-schedule my appointment even though it was their mistake. Their best offer was to leave my car at the dealer and come back in 4 days, which was ridiculous considering it was a simple recall and they didn’t even offer me a replacement vehicle or a shuttle service back to my house. They didn’t care about my time. Don’t waste your time going to this dealer, they are very rude. Completely terrible customer service! Do yourself a favor and find another dealer that really cares about their customer’s time and money. More

Simply put, this is not a good dealership. If you're looking forward to a positive experience with honest or helpful sales man look elsewhere. Not a trustworthy all they care about is the highest price looking forward to a positive experience with honest or helpful sales man look elsewhere. Not a trustworthy all they care about is the highest price they can get away with. More

I was naive, new to the US and was purchasing my first car. I decided to buy a Honda Accord. This dealer used a xxxxty tactic against me that I fell for. They said I will get 1%APR if I bought the 10 year car. I decided to buy a Honda Accord. This dealer used a xxxxty tactic against me that I fell for. They said I will get 1%APR if I bought the 10 year long warranty otherwise its 4%. This was just to coerce me to buy the additional warranty (high margin profit for the dealer). I was qualifying for the 1% APR to begin with. The person who handled my case was Jeff Berlan. Very poor experience, would not recommend. More

Typical piece of xxxx dealership. Bought a used car online. Told me they would deliver it to my home the next day. Total xxxxxxxx. They couldn’t sell the car because it had a recall. They had no proble online. Told me they would deliver it to my home the next day. Total xxxxxxxx. They couldn’t sell the car because it had a recall. They had no problem taking my money first though, knowing they couldn’t sell me the car. Then they tell me they were looking for a driver to deliver the car to me. Then when I get to the dealership, they tell me they are looking for the keys. Then they finally come clean and tell me all the xxxxxxxx they were trying to pull. Pieces of xxxx people working there. More