
Coggin Honda of Orlando
Orlando, FL
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Screwed Went in and test drove a car. We were in the process of being approved and someone comes in and offers more money and we are told to take a hike. Sat Went in and test drove a car. We were in the process of being approved and someone comes in and offers more money and we are told to take a hike. Sat there for 2 hours waiting for them to tell me and my family they were screwy by us. Dishonest company. Do not buy a car from them. They even told us it was ours cause we were there first. More
Great experience After going to a dealer nearby and feeling ambushed I went across the road to coggins. I walked up to a group of gentlemen who were very nice and After going to a dealer nearby and feeling ambushed I went across the road to coggins. I walked up to a group of gentlemen who were very nice and Mr Aneury Santos gently shaked my hand. I sat down with him told him what I was looking for and he delivered. Mr Santos was patient, understanding and did not pressure me to make a quick purchase. I will recommend Mr Santos for his demeanor, patience and understanding of customers needs. More
Airbag recall I contacted Coggin's on the 29th of Sep 2016 about the recall on my Honda Ridgeline. Drivers side airbag and the recall states it could cause death I contacted Coggin's on the 29th of Sep 2016 about the recall on my Honda Ridgeline. Drivers side airbag and the recall states it could cause death or injury. They didn't have the part, but would order it and let me know when to bring my truck in. I contacted numerous times for a follow-up. They weren't able to give me any information, each time I had to go through giving my name, number, vin etc.. and someone would call me back. No one ever called. On the 1st of Dec 2016 I went as far as to leave a message on the service managers voice mail, still no call back! I'm in the military and my home is in Tallahassee. Since I was going home for Christmas, I took a chance and contacted Proctor Honda of Tallahassee. They will fix it on the 27th while I'm home! DO NOT DO BUSINESS WITH COGGIN HONDA OF ORLANDO More
Excellent seller, the best !!! I met Marcial Mercado 45 days ago when a couple of friends were buying a CR-V. I told him I'd be back. When it was yesterday, I decided to go to Coggi I met Marcial Mercado 45 days ago when a couple of friends were buying a CR-V. I told him I'd be back. When it was yesterday, I decided to go to Coggin to buy my new car. I was very doubtful about which car I would choose, and Marcial helped me a lot in that decision. I decided on a Honda Accord Hybrid, with the patient and super-attentive help from Martial. Thank you Marcial and from now on I will always look for you and indicate my friends to buy with you. More
Outstanding service! Thank you Nelson for making this so easy and affordable! You always go above and beyond for your customers. Nelson knows exactly what I need even Thank you Nelson for making this so easy and affordable! You always go above and beyond for your customers. Nelson knows exactly what I need even before I do! More
Bad Service on sept 3 i visit the service dept fpr a oil change, i was told tmy car has a recall and wold be 2.5 hour wait. i told the service advisor no problem on sept 3 i visit the service dept fpr a oil change, i was told tmy car has a recall and wold be 2.5 hour wait. i told the service advisor no problem . I waited over 4 hours, i bought my car at coggin honda on 2015 and was offer free wiper blades for life,,on sept 3 i requested for it and (JIM) service manager told me simple NOT can do, he said that promotion is no longer in place,,, i have no business on it, but i feel if i have the offer for life i should get them.. i call service director(Jeff) and email him also...i also call mr jerry lovins and left him a voice mail...NO ONE CARES, NO ONE CALL ME BACK.....worst customer service and worst service manager ( JIM } More
Buying an Odessey A good experience from start of transaction until the end of it. Attention to our questions and needs without pressure. Very efficient as we were sho A good experience from start of transaction until the end of it. Attention to our questions and needs without pressure. Very efficient as we were short of time. More
Excellent Customer Service Marcel Mecardo is my sales rep and has always done his very best to help me choose the vehicle I like and will enjoy. Marcel has excellent customer s Marcel Mecardo is my sales rep and has always done his very best to help me choose the vehicle I like and will enjoy. Marcel has excellent customer service. Victor M. Pizzaro in Finance Dept. made paperwork signing a pleasure. I would definitely recommend Coggin Honda Orlando to my family and friends. Thank you. More
Very professional My time was well spent. I really appreciate the detail and incredibly hard work ethic that sales advisor Sofiane Hamissa displayed. He had a great kno My time was well spent. I really appreciate the detail and incredibly hard work ethic that sales advisor Sofiane Hamissa displayed. He had a great knowledge of our new 2016 Honda Odyssey, and went to great lengths getting exactly what we desired,some two hours plus drive. I highly recommend Sofiane Hamissa for anyone looking for new Honda vehicles.He is extremely passionate, and really cares about excellent customer service. He is the reason for my 5 star rating! Not sure what he makes,but he's deserving of that and way more! More
Terrible Service It is the worst customer service ever. Don't ever go there unless you want to wait at least 2.0-3.0 hours just for something as simple as oil change, It is the worst customer service ever. Don't ever go there unless you want to wait at least 2.0-3.0 hours just for something as simple as oil change, even with scheduled appointment.They wouldn't even wash it (it's included) and if you ask for it they'll tell you would take another hour. The manager was useless, so don't bother or don't expect to help you. This wasn't my first bad experience with this dealer, initially thought was due to not pr- scheduling appointment but was wrong. I hope it was my last. Go to a different dealership if you want better and faster service. More