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Coggin Honda of Orlando

Orlando, FL

4.7
1,330 Reviews

11051 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,330 reviews

February 05, 2017

Screwed Went in and test drove a car. We were in the process of being approved and someone comes in and offers more money and we are told to take a hike. Sat More

by Szwally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Pender, Mark Kelly, Marcial Mercado, Neftali Murillejo
February 01, 2017

Great experience After going to a dealer nearby and feeling ambushed I went across the road to coggins. I walked up to a group of gentlemen who were very nice and More

by Norma Jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aneury Santos
Feb 01, 2017 -

Coggin Honda of Orlando responded

Norma, we aim to perform all service thoroughly and with as much attention to detail as possible so I am thrilled to hear that was the case for you. Please don't hesitate to let me or my team know if you need anything else or have any questions in the future. Jerry Lovins, General Manager

December 22, 2016

Airbag recall I contacted Coggin's on the 29th of Sep 2016 about the recall on my Honda Ridgeline. Drivers side airbag and the recall states it could cause death More

by Bailey
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No one ever returned my calls
Dec 23, 2016 -

Coggin Honda of Orlando responded

Bailey, I apologize for the inconvenience and the frustration that you may have incurred with us. It disappoints me to hear about your experience and your dissatisfaction. Please give me at 407-850-3630, so we can discuss this in further detail. Jeff LaBerge, Service Director

November 27, 2016

Excellent seller, the best !!! I met Marcial Mercado 45 days ago when a couple of friends were buying a CR-V. I told him I'd be back. When it was yesterday, I decided to go to Coggi More

by natkiril
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcial Mercado
Nov 28, 2016 -

Coggin Honda of Orlando responded

Thank you for sharing your experience with us. We're glad to hear Marcial was able to make the car buying process a smooth and stress-free one for you. Your recommendation of us to others mean A LOT. We strive to provide excellent service to our customers at Coggin Honda of Orlando. Enjoy your Honda Accord Hybrid! Jerry Lovins, General Manager

November 18, 2016

Outstanding service! Thank you Nelson for making this so easy and affordable! You always go above and beyond for your customers. Nelson knows exactly what I need even More

by Msherrod9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Merced
Nov 21, 2016 -

Coggin Honda of Orlando responded

Thank you for taking the time out to write this review of Coggin Honda of Orlando! I'm so glad Nelson had the opportunity to work with you and provide such great customer service on our behalf. Please do come back to see us for any of your car needs! Best, Jerry Lovins, General Manager

September 20, 2016

Bad Service on sept 3 i visit the service dept fpr a oil change, i was told tmy car has a recall and wold be 2.5 hour wait. i told the service advisor no problem More

by ceglia22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
bruce , service advisor
September 03, 2016

Buying an Odessey A good experience from start of transaction until the end of it. Attention to our questions and needs without pressure. Very efficient as we were sho More

by Linda/Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Merced
Sep 07, 2016 -

Coggin Honda of Orlando responded

That's great to hear! Thank you for your five star review of Coggin Honda Orlando. Please don't hesitate to let me know if you have any questions or need anything else. Jerry Lovins, General Manager

July 29, 2016

Excellent Customer Service Marcel Mecardo is my sales rep and has always done his very best to help me choose the vehicle I like and will enjoy. Marcel has excellent customer s More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor M Pizzaro, Marcial Mercado
Aug 15, 2016 -

Coggin Honda of Orlando responded

Thank you for your review of Coggin Honda of Orlando. We look forward to assisting you in the future. Jerry Lovins, General Manager

July 19, 2016

Very professional My time was well spent. I really appreciate the detail and incredibly hard work ethic that sales advisor Sofiane Hamissa displayed. He had a great kno More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sofiane Hamissa
Jul 21, 2016 -

Coggin Honda of Orlando responded

Thanks for the feedback, Randy. We strive to provide excellent service to our customers at Coggin Honda of Orlando. Congrats on your 2016 Honda Odyssey. Jerry Lovins, General Manager

July 16, 2016

Terrible Service It is the worst customer service ever. Don't ever go there unless you want to wait at least 2.0-3.0 hours just for something as simple as oil change, More

by Fiordaliza feliz
Recommend Dealer
No
Employees Worked With
Terry Jackson
Jul 26, 2016 -

Coggin Honda of Orlando responded

Fiordaliza Feliz, we are disappointed to learn of your feelings regarding our dealership. We are a highly reputable dealer that strive to provide excellent customer service to every customer. Due to the amount of service appointments, the wait time may be longer than normal. I assure we are consistently working to improve our customer experience. If you would like to express your issues and concerns then you may contact us at 407-850-3630. Jerry Lovins, General Manager

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