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Coggin Honda of Orlando
Orlando, FL
1,305 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 24, 2015
Buying my first car I went to more than 5 dealerships looking for a car , and I got declined in a lot of them just because of my short credit history.I'm happy that Coggi I went to more than 5 dealerships looking for a car , and I got declined in a lot of them just because of my short credit history.I'm happy that Coggin Honda gave me the opportunity to get my first car regardless my young credit history, so I could enjoy a new car and build my credit at the same time. The service was excellent. Todd and Mo took good care of me, and the business manager Sal Bernardino was exceptional. I had a good time and I left the dealership happy driving my new car More
by Valentina Andara
Employees Worked With
Todd Lee, Sal Bernardino
February 22, 2015
Bruce Scheller is the best service advisor Hi, I just wanted to say a few words about Bruce Scheller. I came in for an oil change while I was on vacation in Orlando on a very rainy and cold day Hi, I just wanted to say a few words about Bruce Scheller. I came in for an oil change while I was on vacation in Orlando on a very rainy and cold day expecting to get terrible customer service, because I was an "out of towner." I also had a PCV valve with me that I needed help on and Bruce came to the rescue. I expected him to say that "we don't install customer parts!" He confirmed that my part was a genuine honda oem replacement and he said they will put it on for a very reasonable price. Not only did they put on the part and change my oil, he even showed me where the part was located on my engine. They were extremely busy, and I was still out within an hour. I am from Columbia, SC and I wished I lived closer just to get my car serviced here. I've dealt with many service advisors over the years and he is by far the best and most pleasant I have dealt with. Thanks Bruce for being the best at your job... More
by bray1117
Employees Worked With
Bruce Scheller
February 10, 2015
Thanks Rick and Tunde We got the CRV Touring model that we wanted thanks to Rick's great customer service. He called us to take a look at all the new arrivals to see if we We got the CRV Touring model that we wanted thanks to Rick's great customer service. He called us to take a look at all the new arrivals to see if we were interested. The buying process went quickly and painless thanks to finance manager, Tunde Aluko. We bought a new car, and we had many laughs that afternoon. Rick made sure we had everything we needed as we took off with our new car off the lot. Thanks guys........ More
by sbendett249
Employees Worked With
Rick Finnerty , Tunde Aluko
February 02, 2015
NEVER USE AGAIN Everyone and I MEAN EVERYONE with the exception of the sales guy Mo was an absolute nightmare to work with. COMPLETELY INCOMPETENT!!! Hey J.R. when y Everyone and I MEAN EVERYONE with the exception of the sales guy Mo was an absolute nightmare to work with. COMPLETELY INCOMPETENT!!! Hey J.R. when you said "the swear word" on my phone it was recorded on my voice mail!!! HAH!! You idiot!! UNFORTUNATELY THE REVIEW WILL NOT LET ME PUT THE CURSE WORD HE ACTUALL USED ON THIS. Wait until the BBB the NADA and every single auto dealer in the Orlando area hear it. I can't wait to hear the laughter!! Total lack of leadership and obviously no one there was taught anything about Tact, professionalism, and courtesy. The associate Adam has no business whatsoever being in a customer service oriented job. John Hugo (could be Lugo) is another associate who has no idea who his chain of command is or who I am able to speak with when I am inquiring about a $41,000.00 automobile or to voice concern. DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE More
by hodgie
Employees Worked With
J.R., Adam, and John Lugo (may be Hugo)
February 02, 2015
Awesome experience- leased daughters 1st car Everyone was amazing and helpful! I appreciate all that Nelson, Alex and especially Jerry did for us! My daughter loves the Civic! Thank you ag Everyone was amazing and helpful! I appreciate all that Nelson, Alex and especially Jerry did for us! My daughter loves the Civic! Thank you again for all the help guys! More
by D3913399
Employees Worked With
Nelson Merced
February 01, 2015
Marcial Mercado is the man Marcial Mercado was my salesmen, and he really did an excellent job helping me with my lease. Good experience, and the 2015 Accord coupe is a fantast Marcial Mercado was my salesmen, and he really did an excellent job helping me with my lease. Good experience, and the 2015 Accord coupe is a fantastic car. More
by Ornbergerik@yahoo.com
Employees Worked With
Marcial Mercado
January 17, 2015
Overpriced cars and underpriced trade. Shady tactics used. Dealer wants max retail price for used car. 12 Honda Accord EX-L. Sales people offered up a good price, then when Manager called, only talked from or Dealer wants max retail price for used car. 12 Honda Accord EX-L. Sales people offered up a good price, then when Manager called, only talked from original high price. Then only offered to drop it 500 if I removed the certification on the car. What a rip off. Then low balled my BMW trade offer. At the end, we are $300 off and looks like they will lose this sale. Coggin is not a good dealer to deal with. Run while you can and shop somewhere else. After reading other people's reviews, it looks like a common bait and switch tactic that Coggin Honda of Orlando uses. Mike Moushon sets up the great deal and agrees to the prices you want. Then they pass you off to another salesman- Nathan Clements in my case, who says he can't give that price. Then get passed to the Manager-Nelson Merced who starts the negotiation back at the beginning with wanting top value for his car and low ball offer on the trade. Stating that Mike Moushon is new and isn't authorized to give that price. I'm sure he's been working there plenty long after reading other people's bad reviews. Common Bait and Switch tactic used by shady Dealers. Not a minute after I posted this review, Nathan calls me to tell me the manager changed his mind and is offering me a great price otd, but the manager is mad about the review and won't talk to him, so the deal is no good now. Ya right. Shop somewhere else. More
by Unlucky
Employees Worked With
Nelson Merced, Mike Moushon, Nathan Clements
January 13, 2015
"Best price" is a lie. I have been watching an 04 vette that Coggin Honda has had on their lot for a little over a month. the original asking price was $16992, then reduced I have been watching an 04 vette that Coggin Honda has had on their lot for a little over a month. the original asking price was $16992, then reduced to $15992. I inquired on the internet that when the car came down to $14900 to email me so we can make a deal. the response I received from Arthur Glass (Internet Sales Manager ) was the price is "firm" and is $14900 my budget or what I thought the vette was worth. I returned the e mail letting him know it was the price I thought it was worth and sent pics and VUN of my trade so we could deal. No response. The following week, I see th car has been educed to $14994. I sent another e mail telling him that you are in my price range now let's deal. I think I received a voice mail from him, (I say thin because I was unable to tell who was calling due to background noise, very unprofessional) so I e mailed again and stated that we can deal now that the price has come down. the following week, the car ONCE AGAIN was reduced to $14493, below what I had originally offered, still no response. I e mailed today stating that lets deal because you are below what I offered so call or email me so we can make this happen, still no response. This by far has been the poorest internet sales/ sales experience ever, hands down. First he comes with the our price is firm when it has been reduced 3 times. the latest price is lower than what I have offered them. Arthur does not want to sell a car period, if he did, I would be driving the car today! Other dealership continually make contact with you and try to make a sale or make you happy. this person does not care. I cannot wait to get the automated reply from the sales department, just another form letter from an uncaring dealership only in it for the money! I seriously doubt that the dealership management has the guts to call or email me, we shall see. meanwhile, they have missed out on a sale because of their arrogant smug attitude. More
by xliemx717
Employees Worked With
Arthur Glass
January 07, 2015
"Very pleased with their sales and service" I recently purchased a new 2015 Honda Accord from Coggin Honda of Orlando, and was very happy and pleased with the service that I received. I called I recently purchased a new 2015 Honda Accord from Coggin Honda of Orlando, and was very happy and pleased with the service that I received. I called to inquire about the new 2015 Honda Accords, and spoke with Harry Mendoza on the phone. He was very friendly and personable, and encouraged me to come in. From the very beginning, I was impressed with his personality and professionalism. He was very knowledgeable, and went over and above to get me the best deal he could. The negotiation process went so much smoother and quicker than what I’ve experienced at other dealerships, and I was very happy with the end result! The exceptional service that I received from everyone at Coggin Honda far exceeded my expectations… and I would not hesitate to recommend them to anyone. LeSena More
by LeSencha
Employees Worked With
Harry Mendoza - Sales
January 05, 2015
Best Deal and Serice From the start Johnny was very attentive to what I wanted and went out of his way to meet my need. He provided an excellent service. We struck an unbe From the start Johnny was very attentive to what I wanted and went out of his way to meet my need. He provided an excellent service. We struck an unbelievable deal and couldnt be any happier with my new Honda Accord. Also, Sammy, fainance manager, helped me out greatly. Thank you so much for everything! More
by Alex
Employees Worked With
Johnny Perez and Sammy, finance manager
