Coggin Honda of Orlando

Top Notch Saleswoman Elizabeth Rue was my salesperson. I knew what I wanted .. .a 2015 Honda Fit EX, and I knew what I wanted to pay. I had a trade in, and we came to term Elizabeth Rue was my salesperson. I knew what I wanted .. .a 2015 Honda Fit EX, and I knew what I wanted to pay. I had a trade in, and we came to terms on that. Elizabeth made the deal happen, and it was seamless. I made an informed decision and purchased the Fit. NO hard pressure--just Elizabeth's sincere efforts to make the deal worthwhile for me. I highly recommend Elizabeth Rue! (This is my third Honda from Coggin Honda. There's nothing like a satisfied customer!) More

Great Purchase Experience with all departments ... . Marcial Mercado was my salesman. I knew what I wanted .. . 2015 Honda Pilot, and knew what I wanted to pay. I had a trade and we came to terms on th Marcial Mercado was my salesman. I knew what I wanted .. . 2015 Honda Pilot, and knew what I wanted to pay. I had a trade and we came to terms on that. Marcial made it happen and it was seamless. He obtained the vehicle from another Coggin dealership and it was ready the next day. ALL was good! He gave info with regard to a lease, and also for a sale with financing @.09% for 36 months. I made an informed decision and purchased the Pilot. NO hard pressure for anything, told me about a protection package and finance guy told me about extended warranty and prepaid maintenance. The only thing I can say is that if I had taken the time to really understand the benefits of a prepaid maintenance program or extended warranty, I 'might' have purchased. So, a little better education from dealership 'before' heading into the finance dept might benefit both parties. Once again, there was NO pressure to purchase, and straight forward coming to terms on price! ALL good ... . recommend Marcial Mercado .. . he sells soooo many cars for a reason! More

Exceptional car purchase experience I had been shopping around, both both online and dealerships, for a new Civic sedan. Trying to match features, price and availability had left me som I had been shopping around, both both online and dealerships, for a new Civic sedan. Trying to match features, price and availability had left me somewhat frustrated. Then I get a call from Nelson Merced of Coggin Orlando. First he took the time to actually listen to my situation and what I was looking for. One hour later he had located my car and emailed a purchase proposal that completely exceeded my expectations in every way. That afternoon we worked out insurance, tag, and purchase details over the phone and net. Next day he delivered my car, over 100 miles, to my doorstep. My advice to anyone looking for a new Honda - figure out what you want, then call Nelson. More

Liars,false promises and waste of time. They give false promises.Michael Moushon ,one of sales person told crv touring 2015 on road price for $29k.So we came from jacksonville to Orlando. On They give false promises.Michael Moushon ,one of sales person told crv touring 2015 on road price for $29k.So we came from jacksonville to Orlando. Once we came here he is not there and karthik one of the manager telling that he can't make the deal and saying on road price means not include taxes eyc. There is no good service,false promises. Don't buy here. More

Fantastic service! Coggin Honda provided the best service I have ever received from a Honda dealer! I was driving through Orlando from out of state when my car broke do Coggin Honda provided the best service I have ever received from a Honda dealer! I was driving through Orlando from out of state when my car broke down, and Coggin Honda did everything possible to get me back on the road quickly and safely. Their service was fantastic! Coggin Honda truly stands behind their cars and provides quality work, great service, and a fine product! Comacho kept me informed of the progress of the repairs, Jim went out of his way to try to get me back on the road quickly. Willimus was very professional in making everything happen. More

Seriously??? Our experience today was beyond horrific. After test driving the new 2015 Fit, we decided to consider making a deal. After learning they had new Fits Our experience today was beyond horrific. After test driving the new 2015 Fit, we decided to consider making a deal. After learning they had new Fits due to arrive tonight/tomorrow morning, we asked to see what kind of deal they could offer. After agreeing on an LX automatic that was coming in, we attempted to negotiate our deal with Alvin. He literally told us where we could find the door when we tried to negotiate a better deal than what he offered. This was after an hour of back and forth because he would not budge from MSRP. So we left. Long story short, we came back and advised Sasha and Alvin we would take the lease deal previously offered at 240 per month. We advised Sasha what our credit score was verbally and agreed to fill out the Credit App to start the process. Alvin then proceeded to tell us there was nothing he can do unless we had a 660 or above credit score and he would "call us tomorrow." Didn't I already advise you my score? He let us fill out the application and run our credit only to tell us no? Btw, we have tier 2 credit, not exactly a roach in my opinion. We are so glad Alvin blew us off. He was the most disrespectful person I have ever worked with. When we first met him, he reprimanded a sales associate right in front of us and made us very uncomfortable. After that, he literally told us where we could find the door and then once again blew us off after we came back to make the deal. Management should know that he's mean to customers and costs himself deals. Even the salesperson Sasha apologized for his behavior. Due yourself a favor and fire him..... More