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Coggin Honda of Orlando
Orlando, FL
1,348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,348 reviews
March 04, 2015
Great Experience I have to say every time I bring my car in for Service. I have always had the pleasure of getting Drew. He makes the experience worth the while and he I have to say every time I bring my car in for Service. I have always had the pleasure of getting Drew. He makes the experience worth the while and he has the customer interest at heart. He should get a raise an a promotion for exceptional customer service . It doesn't hurt that he also a fellow Brooklyn knight! More
by 2718pat
Employees Worked With
Drew
March 02, 2015
This is how car buying should be, thank you Israel & Tunde! Go to Coggin Honda – ask for Israel Camareno – this is how car buying should be - you won’t be disappointed!!! My fiancé and I both had to buy new veh Go to Coggin Honda – ask for Israel Camareno – this is how car buying should be - you won’t be disappointed!!! My fiancé and I both had to buy new vehicles in the last month which is not ideal but it happened. We had the absolute WORST experience buying from Space Coast Honda, (see dealer rater review from RJS2015 for details), so we were hesitant about another Honda dealer but because we like the brand so much we tried Coggin in Orlando and we are more than pleasantly surprised!!! We met Israel Camareno an incredibly kind, courteous man who made us feel welcome and important - the way customers SHOULD feel. He asked what we were interested in and was not pushy or aggressive at all. Even though it was pouring the entire time we were there Israel took the time to show us all the vehicles we wanted to see, answer all of our questions and then help us get a great deal on our new Pilot. ISRAEL CAMARENO IS FANTASTIC!!! Another noteworthy person is the finance manager Tunde Aluko who was just as kind and courteous as Israel. He made the rest of our car buying experience enjoyable sharing stories and laughs together. These guys are meritorious examples of how car buying should be for customers. Thank you Israel and Tunde!!!! More
by RJS2015
Employees Worked With
Israel Camareno, Tunde Aluko
February 28, 2015
The Bait and Switch Kings. I went in a couple of months ago to trade my Lexus. We were not able to make a deal we were to far apart on the numbers. Since my car is a lease every I went in a couple of months ago to trade my Lexus. We were not able to make a deal we were to far apart on the numbers. Since my car is a lease every month I make a payment the payoff goes down so at some point the numbers will work out. Out of curiosity I went the their web site to look a vehicles. Found the car I wanted. There was a button to appraise your vehicle so I entered all of the information to the last detail. The numbers came back and I was thrilled. The amount I wanted for my car was right in the middle of what their web site said. So I sent email to the salesman I worked with and gave him my proposal. The wanted to give me 3000 less than what their own site said. They have seen this car before and know its condition it only has 9000 miles on it and is practically brand new for having it a year. I am very disappointed it their tactics. I would never recommend a Coggin dealership. Bottom line don't lie. More
by pdh60
Employees Worked With
Michael Frederick
February 25, 2015
Buying my first car I went to more than 5 dealerships looking for a car , and I got declined in a lot of them just because of my short credit history.I'm happy that Coggi I went to more than 5 dealerships looking for a car , and I got declined in a lot of them just because of my short credit history.I'm happy that Coggin Honda gave me the opportunity to get my first car regardless my young credit history, so I could enjoy a new car and build my credit at the same time. The service was excellent. Todd and Mo took good care of me, and the business manager Sal Bernardino was exceptional. I had a good time and I left the dealership happy driving my new car More
by Valentina Andara
Employees Worked With
Todd Lee, Sal Bernardino
February 22, 2015
Bruce Scheller is the best service advisor Hi, I just wanted to say a few words about Bruce Scheller. I came in for an oil change while I was on vacation in Orlando on a very rainy and cold day Hi, I just wanted to say a few words about Bruce Scheller. I came in for an oil change while I was on vacation in Orlando on a very rainy and cold day expecting to get terrible customer service, because I was an "out of towner." I also had a PCV valve with me that I needed help on and Bruce came to the rescue. I expected him to say that "we don't install customer parts!" He confirmed that my part was a genuine honda oem replacement and he said they will put it on for a very reasonable price. Not only did they put on the part and change my oil, he even showed me where the part was located on my engine. They were extremely busy, and I was still out within an hour. I am from Columbia, SC and I wished I lived closer just to get my car serviced here. I've dealt with many service advisors over the years and he is by far the best and most pleasant I have dealt with. Thanks Bruce for being the best at your job... More
by bray1117
Employees Worked With
Bruce Scheller
February 11, 2015
Thanks Rick and Tunde We got the CRV Touring model that we wanted thanks to Rick's great customer service. He called us to take a look at all the new arrivals to see if we We got the CRV Touring model that we wanted thanks to Rick's great customer service. He called us to take a look at all the new arrivals to see if we were interested. The buying process went quickly and painless thanks to finance manager, Tunde Aluko. We bought a new car, and we had many laughs that afternoon. Rick made sure we had everything we needed as we took off with our new car off the lot. Thanks guys........ More
by sbendett249
Employees Worked With
Rick Finnerty , Tunde Aluko
February 03, 2015
NEVER USE AGAIN Everyone and I MEAN EVERYONE with the exception of the sales guy Mo was an absolute nightmare to work with. COMPLETELY INCOMPETENT!!! Hey J.R. when y Everyone and I MEAN EVERYONE with the exception of the sales guy Mo was an absolute nightmare to work with. COMPLETELY INCOMPETENT!!! Hey J.R. when you said "the swear word" on my phone it was recorded on my voice mail!!! HAH!! You idiot!! UNFORTUNATELY THE REVIEW WILL NOT LET ME PUT THE CURSE WORD HE ACTUALL USED ON THIS. Wait until the BBB the NADA and every single auto dealer in the Orlando area hear it. I can't wait to hear the laughter!! Total lack of leadership and obviously no one there was taught anything about Tact, professionalism, and courtesy. The associate Adam has no business whatsoever being in a customer service oriented job. John Hugo (could be Lugo) is another associate who has no idea who his chain of command is or who I am able to speak with when I am inquiring about a $41,000.00 automobile or to voice concern. DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE DO NOT USE More
by hodgie
Employees Worked With
J.R., Adam, and John Lugo (may be Hugo)
February 02, 2015
Awesome experience- leased daughters 1st car Everyone was amazing and helpful! I appreciate all that Nelson, Alex and especially Jerry did for us! My daughter loves the Civic! Thank you ag Everyone was amazing and helpful! I appreciate all that Nelson, Alex and especially Jerry did for us! My daughter loves the Civic! Thank you again for all the help guys! More
by D3913399
Employees Worked With
Nelson Merced
February 01, 2015
Marcial Mercado is the man Marcial Mercado was my salesmen, and he really did an excellent job helping me with my lease. Good experience, and the 2015 Accord coupe is a fantast Marcial Mercado was my salesmen, and he really did an excellent job helping me with my lease. Good experience, and the 2015 Accord coupe is a fantastic car. More
by Ornbergerik@yahoo.com
Employees Worked With
Marcial Mercado
January 17, 2015
Overpriced cars and underpriced trade. Shady tactics used. Dealer wants max retail price for used car. 12 Honda Accord EX-L. Sales people offered up a good price, then when Manager called, only talked from or Dealer wants max retail price for used car. 12 Honda Accord EX-L. Sales people offered up a good price, then when Manager called, only talked from original high price. Then only offered to drop it 500 if I removed the certification on the car. What a rip off. Then low balled my BMW trade offer. At the end, we are $300 off and looks like they will lose this sale. Coggin is not a good dealer to deal with. Run while you can and shop somewhere else. After reading other people's reviews, it looks like a common bait and switch tactic that Coggin Honda of Orlando uses. Mike Moushon sets up the great deal and agrees to the prices you want. Then they pass you off to another salesman- Nathan Clements in my case, who says he can't give that price. Then get passed to the Manager-Nelson Merced who starts the negotiation back at the beginning with wanting top value for his car and low ball offer on the trade. Stating that Mike Moushon is new and isn't authorized to give that price. I'm sure he's been working there plenty long after reading other people's bad reviews. Common Bait and Switch tactic used by shady Dealers. Not a minute after I posted this review, Nathan calls me to tell me the manager changed his mind and is offering me a great price otd, but the manager is mad about the review and won't talk to him, so the deal is no good now. Ya right. Shop somewhere else. More
by Unlucky
Employees Worked With
Nelson Merced, Mike Moushon, Nathan Clements
