About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Coggin Honda of Orlando - Service Center

3.3

57 Lifetime Service Reviews

11051 S. Orange Blossom Trail, Orlando, Florida 32837

57 Reviews of Coggin Honda of Orlando - Service Center

Sort by Write a review
April 25, 2018

"Honda Pilot 2013 service"

- Edwin

We had been to 3 other dealerships in WA State and they told us that there was nothing wrong, but we still had the same problems. When we moved to FL we went back to Coggin as we had very good service and they fixed the problem. Had it 3 days, loaner car, and very prefessional. Great job. We highly recommend Coggin dealership.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Gibson, Jose, Ahmad
April 06, 2018

"Civic 4/5/18 Service "

- Carfriend

I brought my Honda in for service a little later than I originally intended. I knew that the dealer would be busy. Derrick Gipson greeted me with a smile. I told him that my dashboard indicated that I needed service B123. He said that was transmission fluid service. I only bought my car in for an oil change. He then offered to just do a total check of my car and advice me about the service needed. I had the Fuel System Cleaning Service and the Engine Coolant Fluid Exchange Service. Plus my oil change and tires rotated. I was very impressed with my service. The cell contacts allowed me to roam the service center without having to wonder if Derrick would be able to find me for any questions. I was finished in less than 2 hours. Thank you so much. Your service is why I’ve been a customer since 1999. Derrick Gipson has only been there for a year but he is a quality addition.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Gipson
April 02, 2018

"Service Department"

- Amer Breiche

the service advisor (Ha Nguyen) is Number 1 he is always happy to help and makes you feel at ease. I drive from Mount Dora Fl. to go and see him for all the good reasons. Thank You

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ha Nguyen service advisor
March 15, 2018

"Excellent service and knowledgeable service personnel "

- Marionhughes

Each time I have been at Honda I have requested Bruce Scheller as he has always answered all my questions and makes me feel like a valuable customer. He is so nice and I have given his name to many of my friends, and they also say the same thing. A wonderful employee who promotes his place of employment with the highest standard of work. He makes it a pleasure to come here and get wonderful service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Scheller
January 06, 2018

"Great Service "

- Ocsc12

Driving an Acura I have been to the Acura dealership down the road and you just feel pressured. They try to add on all these extra services for excessive amounts of money. After that I have been coming to the Coggin Honda Orlando. The place is nice, clean and the staff is very friendly. I always choose Matthew Mendez as my service advisor and he provides nothing but the best service. Strongly recommend this dealer and service advisor.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mendez
December 06, 2017

"Routine service everything done in orderly fashion "

- Mamba

Service adviser Brian took care & time with me just like last year . For example informed him to not let tire pressure checked done few days before . Service performed with no issues Thanks

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian service adviser Up front with me
May 27, 2017

"Bought honda odyssey there that has been a lemon and service"

- Check engine light

We bought a honda odyssey in 2012 that has been problematic. The aggravation, though, has been more from the service support. Every time we take the car in for a check engine light that comes on when we drive long distances, they find something different to repair. This is the first review I have posted and it is because I am killing time. I am sitting in a Honda dealership in another state while on vacation because the check engine light came on again and I don't want to risk being stranded on the side of the ride miles away from home. Oh, and I just had the Odyssey in the shop at Coggin twice within the last 3 months and had 2 things replaced and had the full diagnostics and was assured I would not have any more problems. I will probably not buy another Honda ( have historically been a Toyota family and very happy) and probably will not go back to Coggin.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
May 07, 2017

"Excellent experience"

- Rodriguez Febles

We were just checking in tradeing our car but not sure if it was possible since we owed so much in our trade but the salesman JJ EL Hallabi explained to us that he was going to do what ever it takes to help us and the desk manager Mike Suleiman. Not only we drove home the same day the car that we wanted but they did the extra mile and we were very lucky to get a deal that was alot better than expected. We visited 2 different dealers and one if them we got refused and the other one was an amount that was far from our budget. We will recommend this dealer to anyone 100 per cent. Thanks guys for your professionalism.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JJ EL Hallabi and manager Mike Suleiman
May 15, 2017 -

Coggin Honda of Orlando responded

Rodriguez, Thank you for writing this review, and I am pleased to hear that JJ and Mike did whatever it took to get you driving off the lot, in the car you wanted, and get you a better deal than expected. We here at Coggin Honda of Orlando take pride in providing every customer with excellent customer service and I am glad to see that your visit met that expectation. Please contact us if we can be of assistance in the future. Jerry Lovins, General Manager

April 17, 2017

"Car Damage"

- christine lowery

I brought my car in for a recall on my airs bags (both sides) When I came home and realized they CRACKED my dashboard. I've been dealing with this for a week now. And now they are telling me, I have to pay for their mistake. What kind of crap is that? I'm so disgusted! I WILL NEVER buy a Honda again because every dealership in Orlando SUCKS!!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Joel
April 10, 2017

"Went for recall service - came out with nothing "

- TavarezC

I received a letter in the mail indicating a recall on my passenger side air bag. My fiancé set up the appointment with the Coggin to get it serviced today. Days before this, I was telling my friends that had Hondas, to be sure to get checked and I told them I would be going to the Coggin on OBT. Not one good experience was mentioned but I still decided to go. Not only was it close to home but things happen, I felt like my experience wouldn't be bad even though several people have told me nothing good. The appointment was set up for 9:20am. My fiancé misses work to avoid me having to miss work and takes the car to get servicing. He spoke with Fernando Muniz who told him this process could take up to 3 hours. 2:30 comes around, no call. Nothing. So he calls to get an update. No answer. He shows up around 3,and they tell him they couldn't find any paperwork on this appointment, that they NEVER GOT A PHONE CALL- so appartantly we just made up the appointment time- and to top it off the service rep by the name of Fernando Muniz was no where to be found. so he waits to just get the car back for someone to then tell him, they received the wrong part? So basically just a xxxx ton of BS. It's inconvenient first off to have to fit in an unexpected issue with your car, no communication, time wasted and time loss for missing work, then to have it seem as if you weren't even a factor to this location after setting up an appointment? In fact, if my fiancé would have never shown up, how far along would they have noticed my vehicle sitting in their lot? It's inconsiderate, extremely unprofessional and frustrating. Thank you for absolutely nothing. Literally.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Fernando Muniz
1
...
1 - 10 of 57 results