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Coggin Honda of St. Augustine

St. Augustine, FL

4.8
1,310 Reviews

2925 US-1

St. Augustine, FL

32086

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Showing 1,310 reviews

October 15, 2024

Diana and Augustine at the Coggins Honda of St. Augustine were absolutely awesome to work with. We are delighted with the experience, the vehicle we chose, and the entire experience we had with the More

by irinavaleri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augustine, Diana Szilagyi
October 11, 2024

Very pleased with the purchase. The car covers all my needs. Andrey is the best manager! More

by P.H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrey
September 17, 2024

Very professional; No high pressure tactics; They listened to us and did not try to sell something we did not need. Quite transparent in terms of pricing; Excellent appraisal estimate for our trade More

by Dr. G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Henson, Andrey Ziuzko, and Chris Miller
September 10, 2024

The staff personnel were friendly and informative. They worked with me to provide what I was looking for in a new vehicle. This was particularly true of Diana and Deborah. This included explaining the More

by mcelcannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deborah Henson, Diana Szilagyi
August 26, 2024

Great experience! Could not have had a better experience with James Paul at Coggin Honda St. Augustine. He was excellent and made the process so easy. My wife and I bo More

by sturgis.luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Malouk, James Paul, Aaron Nims
July 31, 2024

I had a wonderful experience from beginning to end. Everyone was very helpful. Aaron Nims is very knowledgeable and made the process easy. More

by laurabeth0707
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Nims
July 24, 2024

Great experience from start to finish. All the staff was great. Transparent number and they worked to get me a great deal. More

by Vormov86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrey Ziuzko, Ibrahima Samba
July 23, 2024

They were very good at the job they did and they were really nice people More

by russschaublin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Nims
June 20, 2024

A Very demeaning and insulting experience. THE Attorney general Sales boss yells at me to "GET OUT" OF the dealership and threats with "JAIL time" ??? read along... (why AG? details below) More

by ap
Recommend Dealer
No
Employees Worked With
John Condon and Al Malouk
Jun 21, 2024 -

Coggin Honda of St. Augustine responded

This is Jon Bittrolff, the General Manager. I am sorry to read about your visit and I am very disappointed in the outcome. We value all our guests and want to deliver an enjoyable experience. I would like to express our team meant no harm in gathering and attempting to explain the process we follow transacting business while managing risk and liability. Unfortunately, many consumers are victim to identity theft which results in fraudulent transactions so we have checks and balances with software ID verifications as well as responsibilities to communicate information to our lenders. Obviously, you feel we fell short of this explanation, I do apologize. I would appreciate the opportunity to discuss the specifics of your visit. Please feel free to contact me directly at +1 (904-494-0425).

Jun 22, 2024 -

ap responded

Of course the experience is out of this world. You suspect all the people who walk into your dealership to spend their hard earned money and purchase a car ? or is it only who look a certain way? EXPLAIN what made your sales guys to suspect ?? Please explain what statutory law did the Attorney General provide your sales department geniuses so that you can speculate identity of a person? please list the Statutes or accept that its all nonsense by your team. My license was valid for another year , you are not law enforcement to speculate the dates, neither you got deputized. Your sales guys did not even have commonsense that a license can be renewed. I am REAL-ID/Goldstar license recipient means federally verified and yet again your sales didn't have that basic knowledge to identify that . Your team did not put me in the system or scan my license to do ID verification by your CRM software, you did not even show me the vehicle or take me on test drive. Neither your sales guys are authorized or qualified to authenticate a driving license(what certifications do they have??). You don't even have a credit application or a purchase offer from me to even think about risk and liability in terms of lending or speculating about me. So did your dealership publish on you website what kind of documents you need to See a vehicle (forget buying)?? Are you expecting to see immigration documents to satisfy your checks and balances ?? Are your lenders asking for these documentation?? who are those lenders ?? Of course I feel that you fell short in terms of selling that car and in lacking dignity in treating people and conducting your business.

June 15, 2024

Angela Hires in service! !! I want to say what a blessing Angela was to help me!! I came in at 5:pm on Saturday afternoon heading back to Georgia!! She found a new tire to More

by Fltabeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bates
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