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Coggin Honda of St. Augustine

St. Augustine, FL

4.8
1,333 Reviews

2925 US-1

St. Augustine, FL

32086

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Showing 1,333 reviews

January 14, 2025

Upon making a service reservation, I arrived approximately 30 minutes early, I had to wait '5' hours for the completion of an Oil Change & Tire rotation. even after reserving a time. Very Unprof More

by wpd.336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerry
Jan 23, 2025 -

Coggin Honda of St. Augustine responded

I understand your frustration with the recent service experience at our dealership, especially the longer than expected wait time for your appointment. To ensure we provide the best service experience for all our guests, I would appreciate the opportunity to speak with you directly about this. Please feel free to contact me at 904-494-0425 at your earliest convenience. I am committed to restoring your confidence in our dealership. Sincerely, Victor Fehrm General Manager Coggin Honda of St. Augustine

Jan 24, 2025 -

wpd.336 responded

Since this incident had to return to your service department as there were two recalls for my vehicle. Also, the windshield mirror fell off the windshield. I asked Service Advisor Angela to reattach the mirror vehicle while it was there. When I picked the vehicle up, the mirror was on the seat. It was subsequently repaired/replaced after I complained.

January 13, 2025

The sales person was very friendly and knowledgeable. The sales manager and the credit manager worked to get us a great deal. More

by Nanamcleod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Nims Finance Manager, Allyson Wraggs, Paul Strole
January 11, 2025

Efficient, welcoming, nice showroom, wonderful staff, great accommodations, nice selection of vehicles, coffee was great More

by lheureux2620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Caroul, Aaron Nims
January 11, 2025

I love Coggins Honda if St Augustine. Jason was such a big help in getting my car taken care of. More

by Jacquelyn LeGros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 10, 2025

I purchased my first vehicle from Coggin Honda of St. Augustine in 2020. Now purchasing my 3rd and continue to be impressed by this company. I highly recommend my salesman, James Paul. James Paul is the More

by RosiKaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica-Service Advisor , James Paul, Allyson Wraggs
January 09, 2025

Coggin Honda, St. Augustine is great! The staff is very knowledgeable, helpful, and courteous. Excellent service! More

by CG 24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Emerick
January 08, 2025

Scheduled an oil and filter change for today st 10;40 am. Arrived a little early. Checked in with service. Was told it would be a 2 hour wait. 2 hours came and went. I Checked with service and was More

by Frustrated
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenifer Wall
Jan 12, 2025 -

Coggin Honda of St. Augustine responded

Thank you for sharing your experience. I understand your frustration with the delay you mentioned during your recent visit for an oil and filter change. However, based on the information provided, we are unable to locate a record of your visit in our system. Could you please reach out to me directly at (904) 494-0425? I’d like the opportunity to personally look into this matter, better understand the specifics, and work toward regaining your trust in our dealership. Sincerely, Victor Fehrm General Manager Coggin Honda of St. Augustine

January 05, 2025

Mucha amabilidad y atenciones. Puntuales y responsables. Volvere definitivamente. Son muy atentos y serviciales. Mi carro impecable. More

by Jocsanjbm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neo
January 05, 2025

Neomar was the kind gentleman that helped me with the purchase and the entire transaction Lunt have been smoother. Thanks again, Neo! All questions answered and accommodated our special needs with pickup More

by Jb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neomar Bolivar, Tom Bomar
December 30, 2024

It is impossible to say all the great things about James Paul at Coggin Honda of St. Augustine! Over the years, we've had the pleasure of purchasing four vehicles from him, and every experience has been abs More

by vsharma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augustine Decruz, James Paul
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