Coggin Honda of St. Augustine

Drove over 900 miles round trip to purchase vehicle,relying heavily on a trust factor that vehicle we viewed on website was as it was presented. The salesperson Stephen Stewart was knowledge vehicle,relying heavily on a trust factor that vehicle we viewed on website was as it was presented. The salesperson Stephen Stewart was knowledgeable,forthright,respectful and sincere. Their was no push, no lies ,no fancy footwork and no rush to get to the next deal. I would drive 900 miles again to experience this kind of professionalism and recommend anyone else considering buying a quality vehicle to do the same. Pleasant experience did not end on sales floor but continued thru the paperwork process with Patrick the business manager who was awesome and without parallel in my over 45 years of buying vehicles. All dealerships have mission statements pledgeing the customer all that integrity dictates that it should be anyway.It was nice to see one dealership that actually puts into practice their pledge to the public. THANK YOU ALL!!! More

This is our second purchase from this dealership. We have always been pleased with the service on our previous CRV and went back because of the level of service and care we received. Robert Williams wa have always been pleased with the service on our previous CRV and went back because of the level of service and care we received. Robert Williams was our sales person on this sale and he was just great. Low key, friendly, knowledgeable and very, very helpful. We would heartily recommend Coggin Honda to anyone and, please, remember to ask for Robert Williams. He should be a model for all who wish to enter sales. More

Experience purchasing my new car was very very satisfying. Staff was polite and exceptionally helpful. I would recommend to anyone purchasing a Honda product in the future. satisfying. Staff was polite and exceptionally helpful. I would recommend to anyone purchasing a Honda product in the future. More

excellent sale,was willing to work with me to provide a more than fair price ,in fact a excellent price . My hat off for a good expearence. more than fair price ,in fact a excellent price . My hat off for a good expearence. More

Primary purpose of visit was discussion of leased car in my possession. R.Williams,a good listener to information given, went above and beyond in a professional way to provide some suggestions to my particu my possession. R.Williams,a good listener to information given, went above and beyond in a professional way to provide some suggestions to my particular position. When difficulties still pursued, he and his Mgr.Gray Burchill, worked assiduously to find an amenable solution. So amenable that I purchased a new Honda! In all my years of buying & leasing cars I've never had such a positive, respectful and professional experience. It truly was superlative from beginning to end, from seemingly insignificant innuendos to the larger tasks of the complete process. And in the end I received much more than just a commercial experience of purchasing a car! A million THANKS for a superior job accomplished by such capable and professional Honda employees. I look forward to a lasting relationship with this dealership and have already "spread the word". Congratulations! Robert Williams, Gray Burchill, Darrel Bowens, and Wendell Howard. More

We were very happy with the process at this dealership of leasing a new vehicle. The salesman was very professional, knew his product, and quite personable. We explained that we were looking at other vehicle leasing a new vehicle. The salesman was very professional, knew his product, and quite personable. We explained that we were looking at other vehicles/dealerships for a car and that, if we found something else that we liked better, we would let them know; otherwise, we would return to their dealership. They "hated" to let us out the door without buying, but being senior citizens and having been "around the block" a few times, I believe they knew we meant what we said. When we returned, we again did a test drive, just to remind ourselves of the "feel" of the vehicle. There was no high pressure from anyone; just friendliness and courtesy. Indeed, we would recommend friends and family to this dealership in the future. More

The customer service was top notch and their finance department made my sale possible. Everyone was patient and helpful and made my car buying experience great. department made my sale possible. Everyone was patient and helpful and made my car buying experience great. More

I went to Honda of Daytona for the last recall and was not impressed. when I was looking at the cars waiting for a sales rep to approach me none did so I left after my car was done. I decided to go to C not impressed. when I was looking at the cars waiting for a sales rep to approach me none did so I left after my car was done. I decided to go to Coggins in St. Augustine actually for convenience since I live in Palm Coast closer to this dealership. When I went inside to give my information to the service person I went looking at the cars. The receptionist asked me if I needed any help I told her I was just looking then Jimmy came by we started talking about the CRV.. It felt to big for me cause I am short so I suggested the Fit, I have always liked them. We looked at the Fit and I took it for a test drive and loved it. The only problem I had was that they didn't have the dark grey one that I really liked. They had the dark grey but it was the sports car. They had a little trouble finding a bank that would loan me the money at a decent rate and payments that I was comfortable with but they said if I made 12 consecutive on time payments to call them back and they would get a better deal at a better rate so I look forward to that. I also got two free oil changes, that was nice. Thanks guys. More

Our decision to do business with Honda of St. Augustine came after weeks and weeks of internet searching for the vehicle of choice that would fit our needs, and keep us within our budget. We were linked t came after weeks and weeks of internet searching for the vehicle of choice that would fit our needs, and keep us within our budget. We were linked to this dealership from Autotraders.com, in our search for a low mileage, excellent condition, used Honda Pilot. Promptly after an inquiry as to whether the vehicle was still available, we received a very friendly and enthusiastic response from Rich. First impression went a long ways! Right away, we could tell this was someone whom we felt comfortable dealing with, and could talk with "straight up", as we live 5 hours away and had no desire to waste time on "wheeling and dealing.". The Car Fax and full details of the vehicle were accurately and thoroughly displayed on the dealership's website. Upon arrival, we were welcomed by a friendly and professional staff. Since we were far from home, we had to bring our small pet. They even allowed him inside and made him feel right at home too!! We are extremely satisfied with every phase of the purchasing process. The Business Manager, Darrel Bowens was professional, thorough and honest in his explanation and coverage of the warranty options. His friendliness and non-pushy approach is much appreciated after making a major purchase decision. We would definetly do business in the future with Coggin of St. Augustine and recommend them highly. More

The receptionist was rude and condescending!!!! I would figure that after spending a couple of thousand dollars at the dealership she would be just a little nice!!!! figure that after spending a couple of thousand dollars at the dealership she would be just a little nice!!!! More