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Coggin Honda of St. Augustine

St. Augustine, FL

4.8
1,314 Reviews

2925 US-1

St. Augustine, FL

32086

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Showing 1,314 reviews

February 28, 2024

My new 2023 Odyssey ended up with a nail in the tire during our snowbird time in Saint Augustine. Panicking, I went to a tire store and they determined it was in the side of the tire and could not bepat More

by Dan H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Heath
February 26, 2024

Treat you right. Great employees. Willing to help. Go the extra mile to get answers. More

by cancanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Kenton, Bill Tomlinson
February 23, 2024

Service was horrible Terrible terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible. Terrible terrible terrible terrible there you want 15 words More

by Nancyhaugh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Joe Wright
Mar 02, 2024 -

Coggin Honda of St. Augustine responded

Thank you for sharing your feedback with us. I'm Jon Bittrolff, General Manager, and I'm sorry to hear about your less than satisfactory experience. Your feedback is valuable to us, and I would like to learn more about your visit to better assist and address your concerns. Could you please provide more details about your experience, such as the nature of the issue you encountered or any specific areas where you feel we can improve? Your insights will help us better understand what went wrong and how we can enhance our services to ensure a more positive experience for our customers. Please feel free to reach out to me directly at (303) 518-7153. I look forward to hearing from you and working towards restoring your faith in our dealership. Jon Bittrolff

February 22, 2024

I rate this Dealer at 5 stars. They were very easy to work with. They were very transparent about the vehicle I was interested in and didn't pressure me to make a sale. I really ap More

by jforget52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Venant, Jon Bittrolff. 5 Stars Each, Tom Bomar
February 22, 2024

Great communication, excellent service Good waiting room. That’s all I can think of at this time. More

by Joe Dowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry wall
February 20, 2024

I have purchased 2 Honda Odessey and both good service and the service on both cars excellent. Angela is great in service and Cliff as sales. Thanks More

by sallyarce wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela in Service and Cliff in sales
February 20, 2024

This dealership provided the best car buying experience I’ve ever had. The salesman was acutely aware of what I wanted, and the finance department was knowledgeable and efficient. Coggin Honda will always More

by keitherman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ibrahima Samba, Aaron Nims
February 20, 2024

Excellent service and wait time was appropriate. Always a pleasure coming to this dealership for my vehicle services. More

by JLeggett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Homann, Jessica Kenton, Carl Simon, Jeff Almeida, Joe Wright, Bruce Cesaro, Ben Claybaugh, Brett Barnes, Juan Cruz, Noel Hernandez
February 18, 2024

The service is very exceptional! Very friendly and never felt pressured into anything. It made buying a car an stress-free experience. I’ve owned many Honda cars over the years. Cogg More

by RevSapp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq Sagri
February 18, 2024

Thanks for being honest. Jessica is a great service agent. Everyone in the service department makes us feel we are valued as customers. More

by ealovesey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Kenton
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