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Coggin Honda of St. Augustine

St. Augustine, FL

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Reviews
Vehicles
4.8
1,314 Reviews
Call Dealership (904) 797-9835
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2925 US-1

St. Augustine, FL

32086

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Showing 1,314 reviews

February 05, 2024

Sales team is knowledgeable and respectful. But I was there for service and I’m not impressed. Two hours for an oil change and tire rotation with an appointment. More

by Charles_alfano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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February 05, 2024

The folks at St. Augustin Coggin Honda were 5 stars! My sales guy James worked with me and got me in a brand new HRV. Al and Samba made the magic happen! It was a gre More

by musicboxmbrio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Paul, Ibrahima Samba
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February 04, 2024

I've been going here for years. Nice place. Prices may vary by service agents More

by stace35m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Kenton, Carl Simon
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Feb 10, 2024 -

Coggin Honda of St. Augustine responded

I appreciate your loyalty to our dealership over the years, and I'm sorry to hear about any inconsistency you've experienced with our pricing. We aim for transparency and fairness in all our services. I'd like to understand more about your specific experiences to ensure we address this issue properly. Please contact me, Jon Bittrolff, at (303) 518-7153, so we can work towards maintaining your confidence in our dealership. - Jon Bittrolff, General Manager

February 02, 2024

I’ve had more than a few car buying experiences and this one was the best. Deb keyed right in on my needs and Dave assisted her in arriving at equitable financing, both of them communicating clearly and co More

by ggarceau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deb Henson and Dave, Ibrahima Samba
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February 02, 2024

Angela always does a wonderful job! One of the best service writers out there!! The service department is always on point! Never had a bad experience at Coggin Honda! More

by dlweast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
February 01, 2024

Thank you for taking care of my crv with good service to keep it running. More

by flahuet7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Kenton
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February 01, 2024

It took 3 hours to complete an oil change and replace some fluids. Unacceptable frustrating. More

by peter.schatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
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Feb 08, 2024 -

Coggin Honda of St. Augustine responded

I'm sorry we didn't meet your expectations with the time it took for your oil change and fluid replacement. Your satisfaction is crucial to us, and we aim to provide efficient service. Unpredictable delays do happen, but we understand how valuable your time is. I'd like to learn more about your visit and see how we can improve. Please contact me, Jon Bittrolff, at (303) 518-7153, so we can discuss this further. Your satisfaction is important to us, and we're committed to regaining your confidence. - Jon Bittrolff, General Manager

January 31, 2024

The service was excellent, handle my repairs, very quickly. The service manager handle everything, even the loaner vehicle More

by ntherrian53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Simon
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January 30, 2024

Great service by Allison and Cliff, very satisfied with their assistance, and their willingness to meet our needs, will recommend your dealership to friends and family More

by Melba218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allyson Wraggs, Cliff Worrell, Ibrahima Samba
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January 28, 2024

Coggin Honda has a friendly and professional staff very willing to be of assistance. It’s easy to make a service appointment. Angela is always honest and professional and greets me with a smile. It’s More

by Dancegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
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