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Coggin Honda of St. Augustine
St. Augustine, FL
1,305 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 08, 2016
So thankful! I still can't believe that I have my dream car! I've been online looking and pricing you know, just browsing through sites until I ran across this 20 I still can't believe that I have my dream car! I've been online looking and pricing you know, just browsing through sites until I ran across this 2012 Nissan Altima , Metallic gray ??I sent an email (mind you it's 10pm on a Saturday night ..) I just wanted info on the car.. Mike emailed me back within 10 minutes with more info and pics on the car .I also had a phone call first thing that Sunday morning. Although I had to work that a.m. He sent me the app, ran my credit , And negotiated with me on the phone, and when I wasn't satisfied with the price... He exhausted all he could to get me what I wanted! I got off at 3pm and by 5pm that Sunday night I was the proud owner of that beautiful car!! I love mike because he's not just a car salesman who sold me my beauty he's a man that cared about my predicament , he also has a son whom he spoke of often , that showed me that he empathized with me , and understood that I am a single mother on a tight budget and I needed something reliable and cute of course lol Every one was very friendly I didn't feel uncomfortable at all! This was the 3rd car lot I've been to in 3 days and I have to tell you they had the best hospitality I've ever experienced . Coggin Honda of St Augustine are truly the MVP's and I'll definitely be back! Thanks again !!!!! More
by Shandah1217
Employees Worked With
Mike B, Michael Bowman
March 07, 2016
Mike Bowman Thanks for your time and excellent service. I came in unsure if I would get everything I was looking for. You were able to find the perfect car, deal, Thanks for your time and excellent service. I came in unsure if I would get everything I was looking for. You were able to find the perfect car, deal, and everything that was on my checklist. Best car buying experience. Thanks again Mike!! More
by Egiles1804
Employees Worked With
Finance department , Michael Bowman
March 04, 2016
Mike and James dedicated days and shared acknowledge to fit Mike and James are amazing and very professional. It is my first time buying a Honda and I couldn' t be happier with their customer service and the ca Mike and James are amazing and very professional. It is my first time buying a Honda and I couldn' t be happier with their customer service and the car. They spent days showing me different options and I got a great deal. The full buying experience was amazing. The rest of the team was also supportive and friendly. More
by lolita
Employees Worked With
Mike and James and Jeff, Michael Bowman, James Paul, Jeff Erickson
February 26, 2016
Getting a second new car in a month. I just need to say thank you to Mike Bowman and the whole team at Coggin Honda of St. Augustine for all their help in gettingetting my second new car I just need to say thank you to Mike Bowman and the whole team at Coggin Honda of St. Augustine for all their help in gettingetting my second new car in a month, after totalling the first one I bought from them in a head on collision 2 weeks after I bought it. Mike was there with me the whole time trying to help me sort everything out with the totalled crv and get me into a new crv. I walked away from that accident without a scratch, I wasn't leaving that dealership without amother crv and that trusty gap insurance which saved me and made it possible to get another car. Thank you Mike, for all your help!! You made the haggle of buying a new car a fun adventure! More
by MadiEla
Employees Worked With
Mike Bowman, John, basically the whole team! , Michael Bowman
February 23, 2016
Recent maintenance visit & new tires visit Always get a nice reception and very good to excellent service. The Service personnel, as well as the other staff, are very professional and knowledg Always get a nice reception and very good to excellent service. The Service personnel, as well as the other staff, are very professional and knowledgeable. Thanks again Chhivon!! More
by PJ
Employees Worked With
Bong, Chhivon Vey, Bong Samala
February 11, 2016
Augustine and Chhivon are both Wonderful Employees!! I have been buying my Honda vehicles in St. Augustine, FL since 2000. Spring of 2015, I bought a 2015 CRV, my Son, Timothy Wyatt bought 2013 Honda C I have been buying my Honda vehicles in St. Augustine, FL since 2000. Spring of 2015, I bought a 2015 CRV, my Son, Timothy Wyatt bought 2013 Honda Civic and my friend, Janine Kerry also bought a 2015 Honda Accord. Augustine is our seller and he was wonderful. He always follows through and is extremely patient, friendly and helpful and we were all satisfied with his service. I'm also writing about Chhivon Vey in the Service Dept. I also give him wonderful high reviews since he goes the extra miles to help me in getting my car serviced. He is also friendly, helpful, patient and pleasant in answering all my questions. With employees like these two, we will continue to buy Vehicles at Coggin Honda of St. Augustine, Fl and we will highly recommend Coggin Honda of St. Augustine to all our family and friends. SYS! More
by favoreverymoment
Employees Worked With
Augustine and Chhivon, Chhivon Vey, Augustine DeCruz
February 04, 2016
STAY AWAY FROM THIS PLACE! Hello, my name is Jonathan Delconte, I'm 20 years old and living far away from home for college. Recently I scraped together enough money to buy a ca Hello, my name is Jonathan Delconte, I'm 20 years old and living far away from home for college. Recently I scraped together enough money to buy a car from Coggin Honda in Saint Augustine. I made the mistake of buying this car "As Is". The day after purchasing this car, the service engine light came on. And then shortly after the service engine light came on, the front bumper fell off while it was parked. I brought it in to be serviced by them. I was assured that my car was in okay condition when I bought it, and when I brought it in to be serviced. Then after the problems with my car continued, Coggin Honda told me to bring it to Audi, (The car was an Audi) so they could fix it. They told me that they would cover ALL of the costs. I brought it to Audi, who told me that the car had 2 oil leaks, that had likely been there for a while, (and at this point I had only had the car for a couple weeks). They told me it would be about $1,500 to $2,000 to fix this. Coggin Honda denied ever telling me they would cover anything. I made the mistake of not getting it in writing. After arguing with them over it, they eventually decided they would cover $300 of repairs at the max. Every little bit helps, but that wasn't enough. After having the oil leaks repaired, things were okay for a few days. Thankfully I had a way to get to my college classes. Now, my transmission is completely fried. I have to bring it to Audi to fix, which costs about $4,000. I paid $6,000 for this car, and it's already around $8,000 just to get it working properly. My point, I feel I've been defrauded. I was assured that I was buying a car, but in reality I purchased a pile of metal parts that don't work. More
by jonathandelconte
Employees Worked With
All sales managers, Travis, Mike
December 30, 2015
Great Customer Care I love that I didn't have to deal with an aggressive sales pitch. Matt took into consideration all of my needs, and I never felt like I was being push I love that I didn't have to deal with an aggressive sales pitch. Matt took into consideration all of my needs, and I never felt like I was being pushed. I appreciate the follow up and how personable Matt was. I went to 4 other dealerships before walking in your doors, and that is definitely what separates you from the rest. More
by Audrey
Employees Worked With
Matt Coulter, Matthew Coulter
December 16, 2015
HAD AN ALIGNMENT DONE I HAD AN ALIGNMENT DONE ON MY TRUCK, BECAUSE I JUST GOT 4 BRAND NEW TIRES. AND OF COURSE YOU HAVE TO GET AN ALIGNMENT AFTER PUTTING NEW TIRES ON A V I HAD AN ALIGNMENT DONE ON MY TRUCK, BECAUSE I JUST GOT 4 BRAND NEW TIRES. AND OF COURSE YOU HAVE TO GET AN ALIGNMENT AFTER PUTTING NEW TIRES ON A VEHICLE. I WAS HIGHLY IMPRESSED WITH THE LEVEL OF KNOWLEDGE AND PROFESSIONALISM AND AMAZING CUSTOMER SERVICE I RECEIVED FROM DEBORAH GIRDWOOD. MY VEHICLE WAS DONE IN A TIMELY MANNER. I AM VERY HAPPY WITH THEIR SERVICE DEPARTMENT. I WILL DEFINITELY VISIT THEM AGAIN FOR SERVICES. AND THE CUSTOMER WAITING LOUNGE WAS THE MOST COMFORTABLE LOUNGE I HAVE EVER BEEN IN. More
by dj
Employees Worked With
DEBORAH GIRDEOOD, Debbie Girdwood
November 26, 2015
very good service Detailed and caring, friendly and reliable willingness to work with me regarding costs, providing understandable explanations regarding work that sho Detailed and caring, friendly and reliable willingness to work with me regarding costs, providing understandable explanations regarding work that should be done in comparison to work that could be postponed More
by Joan
Employees Worked With
Phillip Guard, Phillip Guard
