Coggin Honda of St. Augustine

STAY AWAY FROM THIS PLACE! Hello, my name is Jonathan Delconte, I'm 20 years old and living far away from home for college. Recently I scraped together enough money to buy a ca Hello, my name is Jonathan Delconte, I'm 20 years old and living far away from home for college. Recently I scraped together enough money to buy a car from Coggin Honda in Saint Augustine. I made the mistake of buying this car "As Is". The day after purchasing this car, the service engine light came on. And then shortly after the service engine light came on, the front bumper fell off while it was parked. I brought it in to be serviced by them. I was assured that my car was in okay condition when I bought it, and when I brought it in to be serviced. Then after the problems with my car continued, Coggin Honda told me to bring it to Audi, (The car was an Audi) so they could fix it. They told me that they would cover ALL of the costs. I brought it to Audi, who told me that the car had 2 oil leaks, that had likely been there for a while, (and at this point I had only had the car for a couple weeks). They told me it would be about $1,500 to $2,000 to fix this. Coggin Honda denied ever telling me they would cover anything. I made the mistake of not getting it in writing. After arguing with them over it, they eventually decided they would cover $300 of repairs at the max. Every little bit helps, but that wasn't enough. After having the oil leaks repaired, things were okay for a few days. Thankfully I had a way to get to my college classes. Now, my transmission is completely fried. I have to bring it to Audi to fix, which costs about $4,000. I paid $6,000 for this car, and it's already around $8,000 just to get it working properly. My point, I feel I've been defrauded. I was assured that I was buying a car, but in reality I purchased a pile of metal parts that don't work. More

very good service Detailed and caring, friendly and reliable willingness to work with me regarding costs, providing understandable explanations regarding work that sho Detailed and caring, friendly and reliable willingness to work with me regarding costs, providing understandable explanations regarding work that should be done in comparison to work that could be postponed More

Best customer service experience We were in the market for a second car and decide to go back to Coggin, just three weeks ago we bought our first vehicle there and had a great experie We were in the market for a second car and decide to go back to Coggin, just three weeks ago we bought our first vehicle there and had a great experience and decide to go back. More

Service for Honda minivan - outstanding Angela Hardie was my service specialist and did an outstanding job to make sure we were well taken care of. We had a complicated issue where we were Angela Hardie was my service specialist and did an outstanding job to make sure we were well taken care of. We had a complicated issue where we were having an intermittent starting issue that was hard to replicate and the mechanics were having trouble figuring out what exactly the problem was. Angela did a great job putting together a team of 2 master mechanics to work on the project and through interviews and trial and error they were able to figure out the problem was part of a fuel pump rather than a starter. Due to Angela making the extra effort, we were able to successfully get the right problem fixed. I have had several great experiences with Coggin Honda of St. Augustine and feel like they are truly there to help you get your vehicle serviced at a fair price and with great care. I recommend this dealership and service department to everyone I know that has a Honda. And I would certainly recommend working with Angela Hardie as we felt very well taken care of. Robert the master mechanic that I spoke to on the phone was outstanding as well. More

service comment & review angela, provided excellent service to my honda insight. I highly recommend her careful consideration and attention to detail. Great job! I will choose angela, provided excellent service to my honda insight. I highly recommend her careful consideration and attention to detail. Great job! I will choose her as my service coordinator - reginald More

The best car buying experience !!!!! :-) This guy's and gals would go above and beyond For you ,service ,attention to details ,quality.they would make you feel like you are the o !!!!! :-) This guy's and gals would go above and beyond For you ,service ,attention to details ,quality.they would make you feel like you are the only thing that matter..simply the best.Esta es la major experiencia Que yo he tenido al momento de comprar un automobile,El servicio la atencion del equipo de ventas es sencillamente superior!! Ellos En coggin honda st Augustine si trabajan de acuerdo a la promesa de Honda ,clase y mas. More

Check up before warranty expired Angela is a very courteous, thorough and caring service writer. She'll take good care of you and treat you how you would like to be treated if you w Angela is a very courteous, thorough and caring service writer. She'll take good care of you and treat you how you would like to be treated if you were giving yourself customer service! More