Cole Chevrolet Buick GMC Cadillac

Very poor experience. All the other sales people were acting as children throwing paper xxxxx around. I viewed a vehicle that was 34k but given paper work that stated 38k All the other sales people were acting as children throwing paper xxxxx around. I viewed a vehicle that was 34k but given paper work that stated 38k and my trade in value of 18k and a rough estimate of 874 a month. Was given a vague answer of why it was different and asked for a breakdown instead they revised the paper work to say 34k for the new vehicle but now my trade in was at 14k. Not sure if it was the financial manager or the manger of the dealership who then come talked to me wearing a medium shirt to make his muscles look as big as his ego when he should be in at least a large and stated they just couldn’t make it work. No negotiation were offered was basically just told they didn’t want my business. Especially going in know my payments would be in the 800 range for the type of vehicle I was looking for. No not recommend. Very unprofessional and felt treated very poorly. More

Very efficient. Everyone there is polite and helpful. Provide me practical solutions to my problems Everyone there is polite and helpful. Provide me practical solutions to my problems More

Always able to schedule emergency service when needed and there is a great team in both sales and service! We always take out vehicles here for service and have bought 4 cars from Cole Chevrolet because of there is a great team in both sales and service! We always take out vehicles here for service and have bought 4 cars from Cole Chevrolet because of their great service. Shout out to Brad and Brenda!!! More

Friendly and paint department did a good job. Easy to get along with thank you Easy to get along with thank you More

I have purchased a vehicle that was previously worked on for recall at your service department. The recall was for headlights. The headlights have now stopped working again. The drive lights never worked. for recall at your service department. The recall was for headlights. The headlights have now stopped working again. The drive lights never worked. I’ve returned to your service department to be advised that I would need to pay $300 to have the bumper removed as well as I was billed $70 today for them to do nothing and my vehicle just sit in your service department. Your service department manager was no help was not willing to keep me as a customer or even try at that point as of today I will no longer be doing business with Coles. I have also contacted GM. More

We have bought 5 vehicles from Cole and wouldn't consider going elsewhere. Sales and service are consistently great. going elsewhere. Sales and service are consistently great. More

I have dealt with Cole Chevrolet Buick GMC Cadillac for over 20 years. They are still the best. over 20 years. They are still the best. More

Always welcoming, awesome staff, great service! They always take time to let me know what additional services are needed, outside of what I came for. Highly recommended! always take time to let me know what additional services are needed, outside of what I came for. Highly recommended! More

Friendly and quick. I didn't have to worry about anything. They gave me a ride to work and came back to get me when my car was finished. I was very satisfied. anything. They gave me a ride to work and came back to get me when my car was finished. I was very satisfied. More

Looked all over for the vehicle I wanted. Located one at this dealer. Completed online purchase and submitted. Within hours of my submission the whole process was complete, I live 3 hours from the dealershi this dealer. Completed online purchase and submitted. Within hours of my submission the whole process was complete, I live 3 hours from the dealership! Russell Juba Jr. handled the entire virtual sale process and he was absolutely wonderful to work with! He had my vehicle delivered to me the next day, remember I am 3 hours from the dealership! The delivery staff was also great to work with. This place goes out of its way to treat you well. Highly recommend Russell and his team! More