Cole Krum Chevrolet

I drive from Dayton, Ohio to use this dealership! Love this dealership. Not only was my salesperson Jim Braat friendly and knowledgeable he even goes above and beyond to get service appointments for Love this dealership. Not only was my salesperson Jim Braat friendly and knowledgeable he even goes above and beyond to get service appointments for me that fit my schedule when I am traveling through Michigan. Service department is very accommodating and friendly. I will definitely buy from here again. More

this dealership incorrectly diagnosed my vehicles ABS light causeing me to have to replace the wheel speed sensor. i replaced that part and came to find there wasnt anything wrong with it and took the ca light causeing me to have to replace the wheel speed sensor. i replaced that part and came to find there wasnt anything wrong with it and took the car back, at which they tried to charge me to diagnose it again and replace the electrical connector to that sensor.......they did not give me a rental during the week they had my car to fix THEIR SCREW UP and would not reimburse me for the part and my labor that i wasted fixing replaceing something that wasnt bad, nor would they refund the original diagnosis which was not correct at all, they forced me to put 2k miles on my brand new summer only car that i never intended to ever see snow or salt..... this dealership (like most GM dealerships) has absolutely no business at all serviceing cars........ i love my GM cars but i refuse to take the to the dealership unless it is something that only the dealership has or is able to do (like something that requires a tech 2) as EVERY dealership any of my car have been to theyve come back with far more problems than they went in with More

I feel that my car was worked on quick and properly. I have not had any further problems with it since Matt worked on it. I am thankful and happy that I took it to ColeKrum. have not had any further problems with it since Matt worked on it. I am thankful and happy that I took it to ColeKrum. More

Jim was wonderful to work with. We don't buy cars often, or know much about what we are doing so it was great to have someone honest & trustworthy at our side guiding us through. He was very helpful & we wi or know much about what we are doing so it was great to have someone honest & trustworthy at our side guiding us through. He was very helpful & we will definently return when we need a new car again. More

Jim was courteous and professional in all his dealings with me. He was able to get me information quickly and was good at followup. I would recommend him to my friends. with me. He was able to get me information quickly and was good at followup. I would recommend him to my friends. More

When we decided to buy a new car, we first went to the Chevy dealer we had always used. They did not help us, and an email sent to them went unanswered. So we went to Cole-Krum. What a difference. Very fr Chevy dealer we had always used. They did not help us, and an email sent to them went unanswered. So we went to Cole-Krum. What a difference. Very friendly, treated us very well. We would recommend them to people any time. More

I have dealt with Cole Krum Chevy for years now, whether it is buying a new car, or in the service Department, they are a top notch dealership, everyone is very friendly, and you get prompt service. I was it is buying a new car, or in the service Department, they are a top notch dealership, everyone is very friendly, and you get prompt service. I was ready to buy a new truck, but wasn't sure what i wanted, so i sat down with Jim, he took the time to price both of them out for me, now i am driving a new Silverado. Cole Krum has a customer for life with me. More

My experience with Cole Century has always been positive, even before I visited for a new vehicle sale. I have had my cars serviced at this location for 3 years now and have always been treated with respect even before I visited for a new vehicle sale. I have had my cars serviced at this location for 3 years now and have always been treated with respect and a sense of urgency. As for my new vehicle purchase I could not have been more satisfied. I went in for a lease return, and when they did not carry the new vehicle I wanted they had it tracked down within a day and ready for delivery within a few days. The price point was competitive and I wasn't pressured into purchasing anything I didn't want. I mean sure, they let you know about additional warranty options and service plans, but at no point did I feel uncomfortable in negotiation. I worked with John May and he was Professional and straight forward. John was always available when I needed to contact him and throughout the process I had the feeling that my needs were put at a high priority. He is a great salesman who explains the consumer benefits without exaggerating or bending the facts. I was very pleased with the fact based sale, rather than only focusing on emotional incentives. I would definitely recommend this dealership and John May as a sales consultant. More

I recently purchased a used vehicle from Cole-Krum Chevrolet in Vicksburg, MI. My experience there was a very enjoyable one and I was very pleased with their customer service. My sales agent, Aaron Chevrolet in Vicksburg, MI. My experience there was a very enjoyable one and I was very pleased with their customer service. My sales agent, Aaron Pearce, was a great person to work with, friendly, super nice, and very knowledgeable in all areas, with answers to all of my questions and concerns. I was very well taken care of and got a great deal on the vehicle I wanted to purchase. Everything went very smoothly and on the day I picked up my new vehicle, another salesperson, Bill, worked with me for about an hour and a half showing me how to operate all the great options my vehicle was equipped with! Thank goodness he did, because I would still be wondering what all the buttons were for...lots of bells and whistles in my new Chevy Tahoe!! He was very patient with me and made sure I felt comfortable operating my vehicle before I left! They even gave me a full tank of gas in my vehicle, which was awesome, since gas is like gold these days! I would like to say Thank you to everyone at Cole-Krum Chevrolet and it was a pleasure doing business there. More

I stopped in for service for my chevrolet malibu. Ben couldn't have been more helpful in listening to my concerns on the electronic problem I had been noticing. I had been to two other dealers and they couldn't have been more helpful in listening to my concerns on the electronic problem I had been noticing. I had been to two other dealers and they seemed less than interested in approaching it. Much to my surprise Ben called me after a few minutes and explained to me that it had been corrected at no charge. In waiting Bill Parsons had noted me and struck up a conversation and I will be back for further service and future auto purchase from this dealer. More