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Coliseum Lexus of Oakland

1.2

8 Lifetime Reviews

7273 Oakport Street, Oakland, California 94621
Call (888) 227-7741

Latest Reviews

January 01, 2017

"Liar; accident car sold!!! Stay away!!!!"

- Vista484

When purchasing my car, the Carfax report stated that the car had no accidents, but when decided to trade in my car through them (Coliseum Lexus), they said the car was part of an accident and could not be traded in. It was surprising because they're the one who opened the issue but I never knew that since my purchase. I sent them multiple emails with 0 responses, and trying to reach their superiors proved to be a waste of effort. They could not help and support their customers; absolutely false sense of loyalty. They really need to consider their honesty, or else I'd otherwise stay away from here. I thought all Lexus dealers networks treated their customers with exceptional experience but this proved to be not the case with this dealership. I demand honesty.

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Employees Worked With

Sayed Massound

August 11, 2016

"DONT WASTE YOUR TIME HERE, HORRIBLE CUSTOMER SERVICE "

- Sunni2282

Where do we start? The whole situation is just all wrong. I called, inquired And confirmed getting a replacement key. My car gets towed there and the price went from $300-400 to $675 to $1000 -$1200... WHY??..When questioned and after the back and forth the service advisor says he was misadvised. They were trying to SWINDLE ME. DO YOURSELF A FAVOR STAY AWAY FROM OAKLAND LEXUS

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Employees Worked With

Eric

July 05, 2016

"Go somewhere eles............"bad Service"

- ML

Absolutely no respect from the Service and Service manager, they will ask you go other dealerships Location to do your service if you do not like their service and did not completed all works on your car. Also stepped on your own seat mat and made it very dirty. But I like recommend their sales dept. and they have the good service. Remember, do not go to their service dept.

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Employees Worked With

Paul

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