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College Park Hyundai- Se Hablo Espanol

College Park, MD

Overview
Reviews
4.3
1,145 Reviews
Call Dealership (301) 441-1313
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9400 Baltimore Ave

College Park, MD

20740

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Showing 1,145 reviews

August 01, 2025

The staff were unprofessional and disorganized. They communicated with manipulative terms to try and get us to make the decision they wanted regarding our car repair (e.g., “well if you don’t decid More

by hkmaarts
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Report | Print
Aug 04, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We regret that the customer service you experienced at your recent visit fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution.  Michael Brewington, Service Director College Park Hyundai | mbrewington@group1auto.com | 240-927-4100

July 31, 2025

The most respectful and patient people I ever experience. Were people of their word.Would business anywhere More

by shontelle31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie,menraja,and
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Aug 02, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 30, 2025

2 hour and 30 minutes for oil change and filter unreal ! !! No vacuum or wash!! Not a great service!! More

by chefmanny1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Aug 01, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We're committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. David Gruner III, General Manager College Park Hyundai | 240-974-1368 | davidgruner@group1auto.com

July 25, 2025

They are very very nice and they always care about their customers 🥰 MD CP p🥰🥰🥰🥰🥰💋❤️❤️ More

by celestinwidnel29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kind people , Rose Bayat
Report | Print
Jul 27, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at College Park Hyundai! We hope you have a great day!

July 20, 2025

Service was quicker than anticipated & team was polite & friendly. Waiting area was clean and had a pleasant environment. More

by dltaylor460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Adams
Report | Print
Jul 22, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2025

Professional, friendly intake and appreciated the video of technician working on my vehicle- good job More

by pamwiedel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Jul 21, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, thank you so much for your kind words! We strive to provide top-notch service with a personal touch. We're glad you enjoyed the video, and we'll pass on your compliments to our technician. Have a great day!

July 16, 2025

This dealership in college park was very helpful and timely. I greatly enjoyed the service. More

by Dorian Cunningham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jul 18, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi Dorian, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

I was greeted immediately. All the associates were friendly, cheerful, especially my helper, ROBERT Adams. More

by SantaClausCruzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT Adams
Report | Print
Jul 17, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we're happy you found Robert and our staff to be so supportive during your experience here at College Park Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

Held car longer than promised. Person informing me on the phone was a bit rude More

by vburg77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alise, Rose Bayat
Report | Print
Jul 17, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback, and I'm sorry to hear about your experience. We apologize for the delay in returning your vehicle and for any frustration caused by the communication over the phone. This is not the level of service we aim to provide, and we’ll be addressing this internally to ensure it doesn’t happen again. We appreciate you bringing this to our attention and are committed to improving your experience in the future. David Gruner lll, General Manager College Park Hyundai | davidgruner@group1auto.com

July 14, 2025

The service department is beautiful. I travel, almost, 24 minutes away from my house because this location is so awesome. I love the fact that I can make an appointment online, and the f More

by alcxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Jul 16, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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