College Park Hyundai- Se Hablo Espanol
College Park, MD
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charles was courteous and professional, patiently answering all our questions about the vehicle we were interested in. it was truly a fantastic experience. answering all our questions about the vehicle we were interested in. it was truly a fantastic experience. More
Our salesman Eric was great. Had knowledge of the vehicles on the lot. And if they didn’t have it on there a lot, they probably had it on one of their lots in their group. Had knowledge of the vehicles on the lot. And if they didn’t have it on there a lot, they probably had it on one of their lots in their group. More
My experience with the service department at College Park Hyundai has been extremely disappointing and unacceptable. After keeping my 2020 Hyundai Sonata at the dealership since October, I was finally infor Hyundai has been extremely disappointing and unacceptable. After keeping my 2020 Hyundai Sonata at the dealership since October, I was finally informed that the vehicle was ready for pickup. I paid approximately $3,000 for the repairs and inspected the car before leaving. Immediately, I noticed the interior was dirty, with leaves accumulated on the driver’s seat and floor, indicating the vehicle had been sitting unattended for a long period. I also noticed the exhaust was hanging, which was not how the vehicle was originally dropped off. Within less than five minutes of driving, the car began overheating and smoking. I pulled over, opened the hood, and discovered: No coolant in the system Oil sitting on top of the valve cover No heat inside the vehicle Due to the safety risk, I immediately returned the vehicle to the dealership. This situation is unacceptable. After months of waiting and thousands of dollars paid, the vehicle was returned in worse and unsafe condition. On top of that, earlier interactions with staff were dismissive and unprofessional when I asked basic questions about pricing and repairs. I expected professionalism, quality workmanship, and basic safety checks—none of which were met. I would not recommend this service department based on my experience. More




