College Park Hyundai- Se Hablo Espanol

The dealership gave me good customer service. Thank you. And we're very respectful.They also gave me a good deal. Thank you. And we're very respectful.They also gave me a good deal. More

I arrived for my already schedule appointment and after waiting for ~ 10-15 minutes I was told they could not see me due to back logs. What is the point of having a system calendar if not able to honor it. waiting for ~ 10-15 minutes I was told they could not see me due to back logs. What is the point of having a system calendar if not able to honor it. Very disappointed. I drove ~ 30 minutes one way that is 1 hr of driving for nothing. I was told to came in early on Monday as a walk in. Lack of consideration on the customer. Never again More

Mr Bank was my service advisor and he met my requirements with a professional attitude. Nice work! I will be back. with a professional attitude. Nice work! I will be back. More

The Service Manager Ron was very kind and professional. I really like there inspection system where they post a video of inspecting my Hyundai Tucson, giving me the option on fixing my vehicle, by text in I really like there inspection system where they post a video of inspecting my Hyundai Tucson, giving me the option on fixing my vehicle, by text instead of telling me face to face where other customers can hear my conversation. More

Service person at check in was great. Took me in right away with no delay even though I was quite early. No issues with the work performed however, dealer records need to be kept updated Took me in right away with no delay even though I was quite early. No issues with the work performed however, dealer records need to be kept updated as whoever performed the work on my vehicle listed that my transmission was due for service when it actually wasn’t. They also noted I needed spark plugs replaced which I had done back in February this year. I can’t fault that one as the plugs were done at an automotive shop and not the dealer however, this Hyundai dealership did service my transmission last year. Overall I’m satisfied but this dealership does need to keep up on their records. More

I needed an inspection and some scheduled service and am new to the area. I spoke with Adrienne on the phone and she was helpful, informative and very accurate. Luckily, I dealt with her when I got there an new to the area. I spoke with Adrienne on the phone and she was helpful, informative and very accurate. Luckily, I dealt with her when I got there and she was equally professional and reassuring that everyone would be done. It was and Adrienne was careful to be sure what was covered under the warranty, what I would have to pay for and to keep to the price she had quoted me. My only unhappiness is that my visit took nearly three hours to complete. I realize this is a big dealership and Adrienne's estimate of time was accurate. I just wish I did not have to lose 1/2 a day to get fairly routine things done. But Adrienne is a star and if I go back, I will insist on working with her! More

Today’s experience was pretty good, Ron who was the representative at the front office was very helpful, pleasant and attentive to my concerns. representative at the front office was very helpful, pleasant and attentive to my concerns. More

Excellent staff advisor. She kept me informed and up to date. Moved things along quickly. She kept me informed and up to date. Moved things along quickly. More

We’ve been coming to this dealership since ~2000 (three {3} vehicles). Overall, the service & Reps are pretty decent although the last time the Tech inflated our tires to ~50 each & didn’t deflate them du {3} vehicles). Overall, the service & Reps are pretty decent although the last time the Tech inflated our tires to ~50 each & didn’t deflate them during this visit although he/she performed an alignment. More

I had extensive work that needed to be done. I reviewed the proposed work, and I received the level of detail that I expected. I reviewed the proposed work, and I received the level of detail that I expected. More