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College Park Hyundai- Se Hablo Espanol

College Park, MD

4.3
1,218 Reviews

9400 Baltimore Ave

College Park, MD

20740

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Showing 1,218 reviews

April 14, 2026

Disappointed with service. Made an appointment which was clearly ignored until I showed up almost 3 hours later to get my car. All I wanted was an oil change and tire rotatio More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyse
April 13, 2026

I was received as soon as I got there. Satisfied with the service but I thought that my warranty would wipe the fees. More

by sdabou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse and Robert, Rose Bayat
Apr 15, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 10, 2026

They go step by step with me and explained everything. They have great customer service skills, warm and welcoming. Jarryd was the salesman and he was great. He was very professional and I would recommend More

by Dawn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarryd, I forgot the name of the finance guy., Rose Bayat
Apr 13, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we're happy to hear you had such a positive experience with Jarryd. Thanks again for the recommendation, and have an amazing day!

April 03, 2026

although I always love college Park, I just felt like my knowledge and my excitement about buying a car allow them to not take me serious and try to get out of me as much as possible. I don’t feel like a va More

by gq62fred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I work with the salesman, Javon and the finance manager, Daniel, which are very cool, but I think they took me for granted, Rose Bayat
Apr 07, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback and for your continued support. We’re glad to hear you love your vehicle, though we sincerely apologize that you did not feel fully valued during your experience. This is not the impression we want to leave, and your concerns will be addressed with our team. We hope to provide you with a more respectful and customer-focused experience on your next visit.

March 25, 2026

Service was Awesome! ! Thanks to Ron in the service department that helped me while my vehicle was being serviced. More

by terri618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Service Dept
Mar 28, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2026

Worst experience ever at this dealership. Perhaps due to lack in training of technicians working on the vehicles. Also the service advisors require training as they are unaware of how to trea More

by spade61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Mar 28, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for taking the time to share your feedback. I sincerely apologize that your experience did not meet your expectations—or our own standards. That is never the experience we want for any of our customers. We value honest feedback, as it helps us identify opportunities to improve. I would appreciate the chance to learn more about your experience so we can address your concerns and ensure this does not happen again. Please feel free to contact me directly at davidgruner@group1auto.com. I look forward to speaking with you and working toward a resolution. David Gruner lll General Manager - College Park Hyundai

March 22, 2026

I had a very disappointing experience with Adrienne Bryson. Her demeanor came across as consistently unprofessional and unwelcoming during my visits, and it did not feel like customer service was a pri More

by Cam
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne Bryd
Mar 25, 2026 -

College Park Hyundai- Se Hablo Espanol responded

We're sorry to hear that you had a poor experience, and we appreciate you taking the time to share your feedback. This is not the level of service we strive to provide. If you're willing, I'd welcome the opportunity to learn more about what happened so we can address your concerns directly and work to improve. Please feel free to reach out to me at Davidgruner@group1auto.com. Thank you for bringing this to our attention. David Gruner lll General Manager - College Park Hyundai

March 20, 2026

Everyone has been very nice and able to accommodate my concerns in a timely manner. I have worked with Ruth and Ron and both have been very helpful! More

by msvidabrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth, Ron
Mar 23, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we're happy you found our staff to be so supportive during your experience here at College Park Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2026

I called and got an appointment the same day that was an Awesome thing for me More

by Betty
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adams
Mar 20, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi Betty, thank you for your kind words and this wonderful review. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

They did a fantastic job getting my car repaired and returned to me ASAP! They even made sure I was able to get where I needed to go More

by Audrey.Swiatocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Mar 14, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

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