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College Park Hyundai- Se Hablo Espanol

College Park, MD

4.3
1,139 Reviews

9400 Baltimore Ave

College Park, MD

20740

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Showing 1,139 reviews

July 16, 2025

This dealership in college park was very helpful and timely. I greatly enjoyed the service. More

by Dorian Cunningham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 18, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi Dorian, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

I was greeted immediately. All the associates were friendly, cheerful, especially my helper, ROBERT Adams. More

by SantaClausCruzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT Adams
Jul 17, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we're happy you found Robert and our staff to be so supportive during your experience here at College Park Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

Held car longer than promised. Person informing me on the phone was a bit rude More

by vburg77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alise, Rose Bayat
Jul 17, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback, and I'm sorry to hear about your experience. We apologize for the delay in returning your vehicle and for any frustration caused by the communication over the phone. This is not the level of service we aim to provide, and we’ll be addressing this internally to ensure it doesn’t happen again. We appreciate you bringing this to our attention and are committed to improving your experience in the future. David Gruner lll, General Manager College Park Hyundai | davidgruner@group1auto.com

July 14, 2025

The service department is beautiful. I travel, almost, 24 minutes away from my house because this location is so awesome. I love the fact that I can make an appointment online, and the f More

by alcxu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Jul 16, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 13, 2025

Amazing is the word because they really did took care of me while being there today and always. More

by almarooftoohir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name, Rose Bayat
Jul 14, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2025

Took our new car in for its first scheduled maintenance. When we got home, we noticed a scratch on the rear panel. Took it back and told the General Manager (David Gruner III) about it. He asked us to wait More

by richardlgrant
Recommend Dealer
Yes
Employees Worked With
David Gruner III
Jul 10, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we're happy you found David to be so supportive during your experience here at College Park Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2025

Thoughtful and complete service. Very efficient. Clear communications and timely follow up. A huge upgrade from other service centers locally. . More

by Hh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 06, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

Then never fix one of my issues that I paid for I bought my back toto them 3 time and still not fix More

by Melvin6055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Jun 26, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We regret that your service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Michael Brewington, Service Director mbrewington@collegeparkhyundai.com - 240-927-4100

June 25, 2025

I was very pleased with the service that I received and I will be returning. Many thanks for all that you did..Lillie More

by miss.mjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Jun 27, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2025

Checking in my car for service was excellent - very quick estimate and very professional intake by Robert. Pick up was a little sloppy - no one at the cashier counter and person at front service desk provid More

by thomfrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Jun 25, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced at your recent visit. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation.  Michael Brewington, Service Director mbrewington@collegeparkhyundai.com - 240-927-4100

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