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College Park Hyundai- Se Hablo Espanol

College Park, MD

Overview
Reviews
4.3
1,215 Reviews
Call Dealership (301) 441-1313
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9400 Baltimore Ave

College Park, MD

20740

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Showing 1,215 reviews

April 03, 2026

although I always love college Park, I just felt like my knowledge and my excitement about buying a car allow them to not take me serious and try to get out of me as much as possible. I don’t feel like a va More

by gq62fred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I work with the salesman, Javon and the finance manager, Daniel, which are very cool, but I think they took me for granted, Rose Bayat
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March 25, 2026

Service was Awesome! ! Thanks to Ron in the service department that helped me while my vehicle was being serviced. More

by terri618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Service Dept
Report | Print
Mar 28, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2026

Worst experience ever at this dealership. Perhaps due to lack in training of technicians working on the vehicles. Also the service advisors require training as they are unaware of how to trea More

by spade61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Report | Print
Mar 28, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for taking the time to share your feedback. I sincerely apologize that your experience did not meet your expectations—or our own standards. That is never the experience we want for any of our customers. We value honest feedback, as it helps us identify opportunities to improve. I would appreciate the chance to learn more about your experience so we can address your concerns and ensure this does not happen again. Please feel free to contact me directly at davidgruner@group1auto.com. I look forward to speaking with you and working toward a resolution. David Gruner lll General Manager - College Park Hyundai

March 22, 2026

I had a very disappointing experience with Adrienne Bryson. Her demeanor came across as consistently unprofessional and unwelcoming during my visits, and it did not feel like customer service was a pri More

by Cam
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne Bryd
Report | Print
Mar 25, 2026 -

College Park Hyundai- Se Hablo Espanol responded

We're sorry to hear that you had a poor experience, and we appreciate you taking the time to share your feedback. This is not the level of service we strive to provide. If you're willing, I'd welcome the opportunity to learn more about what happened so we can address your concerns directly and work to improve. Please feel free to reach out to me at Davidgruner@group1auto.com. Thank you for bringing this to our attention. David Gruner lll General Manager - College Park Hyundai

March 20, 2026

Everyone has been very nice and able to accommodate my concerns in a timely manner. I have worked with Ruth and Ron and both have been very helpful! More

by msvidabrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruth, Ron
Report | Print
Mar 23, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we're happy you found our staff to be so supportive during your experience here at College Park Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2026

I called and got an appointment the same day that was an Awesome thing for me More

by Betty
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adams
Report | Print
Mar 20, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi Betty, thank you for your kind words and this wonderful review. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2026

They did a fantastic job getting my car repaired and returned to me ASAP! They even made sure I was able to get where I needed to go More

by Audrey.Swiatocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 14, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

March 12, 2026

The service center is clean and the sales and service advisor Adrienne Byrd is professional in her work particularly explaining service procedures to clients More

by fgacquf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Byrd, Rose Bayat
Report | Print
Mar 14, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at College Park Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2026

Thanks so much for being caring and considerate and kind it’s much appreciated thanks do much 👍 More

by dmccain2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Report | Print
Mar 09, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at College Park Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2026

Their customer service is perfect and professional, above and beyond staff i recommended the place More

by biniamhailemichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Feb 28, 2026 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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