
College Park Hyundai- Se Hablo Espanol
College Park, MD
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The service department is beautiful. I travel, almost, 24 minutes away from my house because this location is so awesome. I love the fact that I can make an appointment online, and the f I travel, almost, 24 minutes away from my house because this location is so awesome. I love the fact that I can make an appointment online, and the follow-up is efficient and thorough. More
Took our new car in for its first scheduled maintenance. When we got home, we noticed a scratch on the rear panel. Took it back and told the General Manager (David Gruner III) about it. He asked us to wait When we got home, we noticed a scratch on the rear panel. Took it back and told the General Manager (David Gruner III) about it. He asked us to wait while he viewed very thorough video footage of the car while it was at the dealership. Long story short--he showed that the scratch was there when we brought it in. We were disappointed that someone did that to our car without leaving a note, but we are very grateful for the time David took to view the footage and his friendly, professional demeanor. We are now big fans of the dealership. Thank you, David! More
Thoughtful and complete service. Very efficient. Clear communications and timely follow up. A huge upgrade from other service centers locally. . Very efficient. Clear communications and timely follow up. A huge upgrade from other service centers locally. . More
Checking in my car for service was excellent - very quick estimate and very professional intake by Robert. Pick up was a little sloppy - no one at the cashier counter and person at front service desk provid estimate and very professional intake by Robert. Pick up was a little sloppy - no one at the cashier counter and person at front service desk provided no help. Also fans were in all the chairs in the car pick up area. Although these chairs were intended for customers waiting for their car, each chair was occupied by a fan. This was uncomfortable for me for a short while because I am handicapped and cont stand for an elongated period without pain. Front desk attendants showed no concern. More