College Park Hyundai- Se Hablo Espanol
College Park, MD
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Sales team was responsive and quick. Had the knowledge and gave advice considering my budget. I drove with a brand new car within 2 hours and that’s remarkable. Had the knowledge and gave advice considering my budget. I drove with a brand new car within 2 hours and that’s remarkable. More
Robert was attentive, very pleasurable and had amazing customer service. I come to college park Hyundai all the time and he’s by far the best customer service rep I’ve come across there. customer service. I come to college park Hyundai all the time and he’s by far the best customer service rep I’ve come across there. More
I was there for an oil change. I know that with newer models things take a little more time but the wait is unbearable. It is hours. The staff is friendly and communicates through I know that with newer models things take a little more time but the wait is unbearable. It is hours. The staff is friendly and communicates through out the process. Please be a little quicker with your oil changes. I feel like I need to pack a lunch when I go there. I hate the long wait. More
Sales department is very professional and knowledgeable. They are friendly to the customers. I was treated with respect and kindness. I have trusted the for over 10 years with my automobile needs. They are friendly to the customers. I was treated with respect and kindness. I have trusted the for over 10 years with my automobile needs. More
I am at a loss for words for how to describe my experience. I went in for an oil change and came out four hours later. Two days prior, I turned my car in for a recall. Dropped it off and returned o experience. I went in for an oil change and came out four hours later. Two days prior, I turned my car in for a recall. Dropped it off and returned once I was notified it was done. For an oil change, I was never texted that the dealership did not properly finish the recall from 2 days prior. The dealership never informed me that they did not finish any recalls from Monday and used the oil change, without my consent, as the opportunity to do it. I waited 4 hours for an oil change. There was never once an apology for not properly finishing not one but three recalls on Monday, and making a customer wait 4 hours for their error as they had to do it again during an oil change. I find this experience to not honor Group 1’s Core Values, as posted, with transparency and integrity. I will think twice, if at all return to this shop. More



