
College Park Hyundai- Se Hablo Espanol
College Park, MD
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They were very friendly, fast and professional. Adrienne was extremely understanding and took the time to listen to our needs. We were back on the road same day. She is the best Service Advisor I’v Adrienne was extremely understanding and took the time to listen to our needs. We were back on the road same day. She is the best Service Advisor I’ve dealt with!!!! Thank you! More
The salesman who helped me was really friendly and helpful with everything. Made every step easy and tried his best to give us a good deal helpful with everything. Made every step easy and tried his best to give us a good deal More
Steve was phenomenal! I highly recommend him if you want your whole process to be smooth. The owner and the financial department were great, too and got me a great deal. I I highly recommend him if you want your whole process to be smooth. The owner and the financial department were great, too and got me a great deal. I appreciate their authenticity and transparency through the entire process. More
The staff were all very helpful, my salesman Farraoud (*might be the incorrect spelling) was kind and not overly pushy and the finance associate Mr Lee was also kind and helpful. The process was efficien (*might be the incorrect spelling) was kind and not overly pushy and the finance associate Mr Lee was also kind and helpful. The process was efficient and smooth for my first time buying a car. More
My experience with the service department at College Park Hyundai has been extremely disappointing. I dropped my car off in October and didn’t get it back for over a month—only to receive it with additional Hyundai has been extremely disappointing. I dropped my car off in October and didn’t get it back for over a month—only to receive it with additional issues. Despite assurances from the service manager, Joseph, that the problems would be addressed, I had to personally follow up multiple times just to get the warranty process started. I even escalated the issue to the general manager, who promised things would be handled more professionally moving forward. However, when I finally received my car, it had an exhaust leak from the newly installed parts—proving they didn’t even verify the work was properly completed. On top of that, the car was covered in pollen and debris from sitting outside for weeks and was returned to me in that condition. I had to return the vehicle again just days later to fix the exhaust issue. Mike promised the car would be cleaned this time, but now someone from their team is telling me via text that it can’t be done. This is completely unacceptable. The lack of communication, poor accountability, and subpar service make it clear that customer satisfaction is not a priority at this dealership. More