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College Park Hyundai- Se Hablo Espanol

College Park, MD

4.3
1,202 Reviews

9400 Baltimore Ave

College Park, MD

20740

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Showing 1,202 reviews

August 19, 2025

Monitors in the waiting area helps ease the status of the unknown regarding your vehicle More

by DemondJenkins50
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Aug 20, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2025

Adrienne demonstrated great customer service during my visit on 08/18/25. She was very attentive, empathetic and professional. She was a breath of fresh air compared to my past visits. However, it sicken More

by brndvincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
Aug 27, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your thoughtful review. We are delighted to hear that Adrienne provided attentive and professional service and that Charles also made a positive impression. At the same time, I am sorry to learn about your concerns regarding your interaction with our service director. We value all feedback and will use your comments to continue improving the experience for every customer. We look forward to welcoming you back on your next visit. College Park Hyundai, (240) 927-4150

August 19, 2025

The customer service reps were inattentive. Talking on their cell phone and work phone at the same time while customers are standing in front of them. I also received 2 different estimates fo More

by thomfrye
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony and Robert
Aug 22, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Michael Brewington, Service Director College Park Hyundai | mbrewington@group1auto.com | 240-927-4100

August 13, 2025

I appreciate the coupon and service I received by Mr Ronald Banks at the College Park Hyundai in MD. There was no pressure to enact recommendations for other unexpected services. The wait time was appro More

by perkyb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Banks
Aug 15, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we're happy you found our staff to be so supportive during your experience here at College Park Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

Los presio son muy altos y la espera es mucho tiempo solo pir cambio decaceite y unas luces More

by selvsoto11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Aug 14, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at mbrewington@group1auto.com so we can work toward a resolution.  Michael Brewington, Service Director College Park Hyundai | mbrewington@group1auto.com | 240-927-4100

August 09, 2025

Very nice waiting room. My.first time seeing it. I like new and clean!!! Also like how.you can view your car while it's being serviced. More

by Smithbetty8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Banks
Aug 11, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2025

My experience at the College Park, Hyundai dealership was great. The wait wasn’t long and the service advisor Robert Adams III and the technician were awesome keeping me updated on my phone. I appreciate t More

by Robyn.Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Adams I I I
Aug 09, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi Robyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

The staff were unprofessional and disorganized. They communicated with manipulative terms to try and get us to make the decision they wanted regarding our car repair (e.g., “well if you don’t decid More

by hkmaarts
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Aug 04, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We regret that the customer service you experienced at your recent visit fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution.  Michael Brewington, Service Director College Park Hyundai | mbrewington@group1auto.com | 240-927-4100

July 31, 2025

The most respectful and patient people I ever experience. Were people of their word.Would business anywhere More

by shontelle31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie,menraja,and
Aug 02, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 30, 2025

2 hour and 30 minutes for oil change and filter unreal ! !! No vacuum or wash!! Not a great service!! More

by chefmanny1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Aug 01, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We're committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me. David Gruner III, General Manager College Park Hyundai | 240-974-1368 | davidgruner@group1auto.com

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