College Park Hyundai- Se Hablo Espanol

Thank you for your service. I am very happy with how everything was handled. The staff were friendly, professional, and made me feel welcome throughout the entire experience." I am very happy with how everything was handled. The staff were friendly, professional, and made me feel welcome throughout the entire experience." More

Easily made service appointment on line. Day of service, car taken in immediately. My team checked in with me throughout the completion of service. My service was completed in about three ho Day of service, car taken in immediately. My team checked in with me throughout the completion of service. My service was completed in about three hours and reasonably priced. The waiting area was comfortable and had great amenities. More

The customer service reps were inattentive. Talking on their cell phone and work phone at the same time while customers are standing in front of them. I also received 2 different estimates fo Talking on their cell phone and work phone at the same time while customers are standing in front of them. I also received 2 different estimates for the same service. The 1st one was $1700 and the 2nd one was for $2200. Also had to pay for a diagnostic that included things completely unrelated to the service I requested. Still dont know why I needed a comprehensive diagnostic. Test given that it underwent a full service about 2 months ago. More

Adrienne demonstrated great customer service during my visit on 08/18/25. She was very attentive, empathetic and professional. She was a breath of fresh air compared to my past visits. However, it sicken visit on 08/18/25. She was very attentive, empathetic and professional. She was a breath of fresh air compared to my past visits. However, it sickens me to individuals like the service director, Michael Grewington still holding his position. He is an awful human being. His lack of respect towards senior citizens such as myself is big disappointment to the College Park location. Adrienne made me feel not only seen but heard. I hope to see her on my next visit. Shout out to my car salesman, Charles Anene! More

Monitors in the waiting area helps ease the status of the unknown regarding your vehicle unknown regarding your vehicle More

I appreciate the coupon and service I received by Mr Ronald Banks at the College Park Hyundai in MD. There was no pressure to enact recommendations for other unexpected services. The wait time was appro Ronald Banks at the College Park Hyundai in MD. There was no pressure to enact recommendations for other unexpected services. The wait time was appropriate and the facility is very comfortable. Thank you Mr. Banks! More

Los presio son muy altos y la espera es mucho tiempo solo pir cambio decaceite y unas luces pir cambio decaceite y unas luces More

Very nice waiting room. My.first time seeing it. I like new and clean!!! Also like how.you can view your car while it's being serviced. My.first time seeing it. I like new and clean!!! Also like how.you can view your car while it's being serviced. More

My experience at the College Park, Hyundai dealership was great. The wait wasn’t long and the service advisor Robert Adams III and the technician were awesome keeping me updated on my phone. I appreciate t great. The wait wasn’t long and the service advisor Robert Adams III and the technician were awesome keeping me updated on my phone. I appreciate the waiting area with beverages & snacks as well as the Wi/fi & TV. I’ll definitely be returning for my next service 😊 More

The staff were unprofessional and disorganized. They communicated with manipulative terms to try and get us to make the decision they wanted regarding our car repair (e.g., “well if you don’t decid They communicated with manipulative terms to try and get us to make the decision they wanted regarding our car repair (e.g., “well if you don’t decide to have X repair right now, we will start charging you daily for the spot in the lot that your car is taking”) instead of talking through options so we could decide the best course of action for our family. The service department also lost my car keys when I can to pick the car up, then said the keys were “locked in the toolbox of someone who already left for the day” and that I’d have to come back the following day. It was a frustrating and difficult experience all around, and I would not recommend this dealership. More