
College Park Hyundai- Se Hablo Espanol
College Park, MD
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Best Purchase Ever This was the best car buying experience ever!!! Good customer service and my time was valued each step of the way. Ike gave me options and had excell This was the best car buying experience ever!!! Good customer service and my time was valued each step of the way. Ike gave me options and had excellent customer service More
Great experience Ralph was great. He was very professional and not too agreesivw like some salesman. I felt very comfortable purchasing a vehicle from Ralph. He made s Ralph was great. He was very professional and not too agreesivw like some salesman. I felt very comfortable purchasing a vehicle from Ralph. He made sure I understood everything thoroughly before moving forward. More
Excellent service from arrival to leaving in the new car! Upon sending an online inquiry about a vehicle listed online, I was promptly contacted by Charles Anene, who helped me to set up a time to come in the Upon sending an online inquiry about a vehicle listed online, I was promptly contacted by Charles Anene, who helped me to set up a time to come in the following day. My fiancee and I walked in to College Park Hyundai to take a look at a 2012 Honda Pre-Certified Civic (College Park Hyundai and Honda are one big entity, in case it sounds confusing). Before we even walked in the door, we were greeted by Charles who offered to immediately let us drive the car, once he got a copy of my license. He said if we were interested, we could park it out front and come in to talk to him. Needless to say, the car was in perfect condition and we knew we wanted it. We returned to the dealership and met with Charles, who was delighted to hear that we liked the car. We were then walked through the entire process, from submitting credit applications to selecting aftermarket accessory options. We were then taken to the finance department, who was able to help us understand the terms of our financing options. The woman who assisted us (my apologies, I don't believe I got her name) gave some advice, as well, which we then took into consideration in choosing our final financing terms. They printed us temporary tags, got us a temporary registration, and got all our paperwork for us and bundled it up neatly. Charles then came out to put the tags on the car, and we once again thanked him for his excellent service and we drove off the lot with our brand-new (well, brand-new-to-us!) Civic. This review is more about Charles than the dealership as a whole (which was also excellent). Very rarely in the "car dealership" industry do you come across someone who is genuinely interested in being fair, courteous, transparent, and honest in all aspects, be it professional or personal behavior. Charles was exemplary - when we pointed out a discretion between the advertised online price and the dealer's listed price, he quickly got it taken care of and honored the lower price without question. I would gladly send anyone who is interested in an excellent car-buying experience (and an excellent car!) to visit Charles and his staff at College Park Hyundai. It was a pleasure, Charles! More
Very happy buyer I would like to say this is awesome car dealer I would like to thank Charles Anene, David lee and Rick who buy the way is awesome in the finance depar I would like to say this is awesome car dealer I would like to thank Charles Anene, David lee and Rick who buy the way is awesome in the finance department he wouldn't stop until I walk out of there with a brand new car I'm so happy I went on the right day this guys were awesome in if you don't believe me go in see how these guy work it miracles happy at this car dealer u recommended my family, friends and coworkers to college park Hyundai no grimmick I'm a true believer... Thanks college park Hyundai I'm a # 1 customer and 100% satisfied with my purchase More
Great experience! Charles was exceptionally helpful in guiding me to make the perfect decision on my vehicle. I initially had only a vague idea of what I wanted to purc Charles was exceptionally helpful in guiding me to make the perfect decision on my vehicle. I initially had only a vague idea of what I wanted to purchase, but after a few words of advice and questions from Charles, I was able to confidently choose the perfect car for my family. I couldn't be happier with my experience at College Park Hyundai! More
Great experience! Great experience from first callback to final delivery of my car! I got the exact car I wanted at a great price, in an expeditious way, and with thou Great experience from first callback to final delivery of my car! I got the exact car I wanted at a great price, in an expeditious way, and with thoughtful, candid, professional, and friendly service throughout.! More
Looking for a car I went to College Park Hyundai to see the vehicles that I saw in their website without the intention to buy, and ended with a vehicle. I went to College Park Hyundai to see the vehicles that I saw in their website without the intention to buy, and ended with a vehicle. More
great experience Charles great salesman and became a good friend. I am still in touch with Charles and he is helping with my car buying experience. thank you. Charles great salesman and became a good friend. I am still in touch with Charles and he is helping with my car buying experience. thank you. More
Awesome Sauce! College Park Hyundai Rocks!!! I literally made a call to Shawn Hashemi-Sales & Leasing Consultant who I was referred to from a precious buyer who was completely satisfied with this I literally made a call to Shawn Hashemi-Sales & Leasing Consultant who I was referred to from a precious buyer who was completely satisfied with this dealer about purchasing a car. Shawn instructed me to go online and apply with the Fast Credit Application…within in 10 minutes after applying Shawn called me back being completely honest on what I needed to provide in order to be approved for my vehicle of choice, after being provided with his honesty and professionalism I gave the information needed…I was called back 15 minutes later approved for a brand new car-a 2016 with the payments I asked for and told to come on in and pick up my car!!! I was in the process of working with another Hyundai dealer further up the road and was denied for the exact car I was approved for with College Park Hyundai….From the time I walked in the door to leaving with a brand new car fully insured… (Shawn has the awesome Independent Insurance Agent Pierre Del Aguila)…I was provided with excellent customer service across the board! It’s not about having a brand new car that is making me ecstatic… it’s the above the bar customer service I received from the College Park Hyundai team. This is actually not my first car, my 5th to be exact with my past experiences with well-known dealerships tormenting my decision to purchase a vehicle and deal with horrible customer service or a car dealership that was not about making sure I was satisfied across the board…just satisfied with putting me in a car with a high note and interest rate, basically another care sold! This is not the case with the College Park Hyundai Team…it’s been seven years that I have been without a car, walking and dealing with the woes of Metro in the DMV, purchasing a vehicle at College Park Hyundai was a blessing sent from above… my point is,” Team Work “makes all dreams work! Every player on the team has to take ownership of their daily duties…from the sales & leasing consultant,-Shawn Hashemi, Online manger-David Lee, Finance manager ( I forget his name but he knew a bank that would get me approved instead of placing my information into a big pool of banks waiting for someone to take the bait…his “Let’s get this business one and done” demeanor will never be forgotten…I love a business person who knows their business and is able to get results one & done) down to the very pleasant young lady in the Finance department who gave me great tips on repairing a few things and went over my contract making sure I knew the importance of having gap insurance…she was very pleasant and very knowable in her line of profession making my transition rather smooth…a memorable life experience from the whole team! I am a blogger who blogs on day to day life experiences…I have never met a team like these-positive energy indivials who go a bit and beyond their daily job tasks (Hence, very aware of my surrounding, watching the dealers as they interacted with other customers…those customers all left with a vehicle according to a budget in which they could afford…this is very rare) to me that’s a team that knows there line of business taking their business seriously perfecting their craft even when faced with criticism… Every day will not be filled with sunshine when dealing with everyday people who face various obstacle’s in life however it’s the people who understand the dynamics of business putting themselves in every situation as a customer first, making a difference to be the difference they would like to see & be more than average excelling in their business-raising the bar providing excellent customer service that is realistic; that’s a business regardless to life’s minor setbacks that will always have business being a wining team- A happy customer always brings ten more… Thank you Shawn Hashemi- Sales & Leasing Consultant, David Lee-Online Manager, Finance Manager & Finance Department for all that you have done and will do…College Park Hyundai has a great team that provides positive results within an hour…not fictional but factual…I am living proof! More
Glad I stopped by I knew what car, trim and package I was looking for. Mr. Duncan was really helpful in finding and meeting my specific needs. I was in and out in the I knew what car, trim and package I was looking for. Mr. Duncan was really helpful in finding and meeting my specific needs. I was in and out in the right amount of time which was no haggling. More