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College Park Hyundai- Se Hablo Espanol

College Park, MD

3.9
992 Reviews

9500 Baltimore Ave

College Park, MD

20740

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Showing 992 reviews

April 22, 2024

had an amazing experience today with adrienne. she was very welcoming, nice, and informative. she let me know about the shuttle service which was very nice! she helped me out with coupons i receiv More

by alisha justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne, Service Manager
April 18, 2024

Prompt and good service. Found some issues and fixed them. I am very very satisfied More

by Terrill.judithjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josph
Apr 19, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 18, 2024

I had a negative experience with the dealership and cannot recommend. I expressed interest in a Hyundai Tucson. After an initial test drive, I wanted to schedule a follow up. I called my sales assoc More

by Passenger0
Recommend Dealer
No
Employees Worked With
Collins Ekwe
Apr 18, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 17, 2024

I had two flat tires in the afternoon and they were able to fit me in which was wonderful. They also were upfront about the timing, so I was able to juggle getting my car fixed and picking up my daughter as More

by Erins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitri
Apr 19, 2024 -

College Park Hyundai- Se Hablo Espanol responded

It's great to hear that the dealership was able to accommodate you with two flat tires and was upfront about the timing. We understand how important transparency and flexibility can be in such situations, especially when juggling other responsibilities like picking up your daughter. Thank you for sharing your positive experience. We're here to assist you however we can!

April 15, 2024

Jonathan was great keeping in touch and everything was so easy to finish buying the car More

by Upatel01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Kesar
Apr 17, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We're delighted to hear that Jonathan provided you with exceptional service throughout your car-buying journey. Making the process easy and keeping in touch every step of the way is what we strive for at our dealership. Thank you for sharing your positive experience with us. Enjoy your new vehicle!

April 12, 2024

Service center customer service and attentiveness to car cleanliness when car is returned has diminished over the last year. Service center advisors are satisfactory. Plus is that the Location is convenie More

by KJ2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Apr 16, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? HAMID MUTAHIDY GENERAL MANAGER HMUTAHIDY@GROUP1AUTO.COM

April 11, 2024

I received good, quality service today. The service adviser was very professional and attentive to my issues with my car. More

by derbyy59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri
Apr 13, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

They forgot to put the sticker for next oil change they left old sticker on the window More

by John angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee, Charles Anene, Rose Bayat
Apr 09, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? HAMID MUTAHIDY GENERAL MANAGER HMUTAHIDY@GROUP1AUTO.COM

April 03, 2024

Customer service was great. Maintenance was performed quickly and well. Comfortable waiting area with lots of refreshments. More

by mwesten8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 05, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Professional and pleasant to deal with. The dealership had a nice inventory to choose from. More

by Ralph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ike Oyegun
Apr 04, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We are thrilled to hear that you had a professional and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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