College Station Ford

I scheduled online for recall service and oil change and the recall was NOT completed. The car is also now louder after the oil change which makes me think something isn’t right. I do like that they picked the recall was NOT completed. The car is also now louder after the oil change which makes me think something isn’t right. I do like that they picked up my vehicle from my work, but when it was “done” they seemed unaware that I was expecting that they would also bring it back to me at work. (They did, but felt disorganized that the man I spoke to said everything was good to go whenever I wanted to pick it up.) More

The staff were polite, helpful, and professional. Bronco looks brand new. I would have liked better communication during the process Bronco looks brand new. I would have liked better communication during the process More

Very friendly and courteous service received today from Lucas and always greeted by Grant.. I have excellent trust in their recommendations. Lucas and always greeted by Grant.. I have excellent trust in their recommendations. More

I have been a customer of College Station Ford for over twenty years and have always had great service! twenty years and have always had great service! More

Gene Walker is the best! !! He took care of me and my Husband thank you! !! He took care of me and my Husband thank you! More

The salesman was knowledgeable about the product and very courteous. He treated us like family courteous. He treated us like family More

Very nice Devon was very nice to work with. She was very helpful in demonstrating the truck She was very helpful in demonstrating the truck More

Dealership is conveniently located, has an inviting atmosphere. The sales, service and quick lane staff is friendly and helpful to your needs. I've owned a Ford since 2019 and Joe has been a top Quick atmosphere. The sales, service and quick lane staff is friendly and helpful to your needs. I've owned a Ford since 2019 and Joe has been a top Quick Lane Associate that has helped me keep my vehicles in great performance shape. Thanks Joe. More

Brandon was very professional and thorough. Excellent customer service. Would definitely work with him again. Excellent customer service. Would definitely work with him again. More

Quick lane failed to honor my 4:00 appointment for an oil change, etc., while serving walk-in customers who may have arrived before my appointment time. I arrived at 3:45pm and at 4:30 my car had not been mo change, etc., while serving walk-in customers who may have arrived before my appointment time. I arrived at 3:45pm and at 4:30 my car had not been moved toward service. If you are not going to honor the appointments you set, what’s the point. Apparently I would have received service at the same late time with or without an appointment based on the fact that “you are just really busy with walk-ins” to quote your manager. More