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Colley Ford
Glendora, CA
162 Reviews
We have always operated under the premise that the goods and services we sell our customers, friends, and neighbors need to provide value and be of the highest quality.
Our family has been in the retail automobile business for over seventy five years, starting with my grandfather who co-owned a Desoto-Plymouth dealership on Crenshaw Boulevard and 43rd Street in Leimert Park. We have been in Glendora doing business since 1964 and at our current location in the Glendora Auto Centre for thirty three years. Our business is still family owned and operated. We value our continuity, with many employees having worked with us for ten, twenty, and even thirty years.
Glendora and the surrounding cities of Covina, La Verne, San Dimas, and Azusa are tight knit and community oriented. The customers in our area require a high level of civic responsibility from the businesses that operate within them, and we have never shied away. Over the years we have donated more than 40 vehicles and countless dollars in donations to local churches, civic organizations, and schools. Our donations and sponsorships have been rewarded by the community’s continued support of our business, and our longevity there as residents.
We are proud to do business and raise our families in the foothill communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 162 reviews
August 04, 2011
I took the vehicle in for a pulsating brake issue and the rotors were warped after 19,842 miles. They claim the warranty on them runs out at 18k, but the book only shows "shoes/linings" and does not mention rotors were warped after 19,842 miles. They claim the warranty on them runs out at 18k, but the book only shows "shoes/linings" and does not mention rotors and my pads have over 10 mm left. I called Ford at 800-392-3673 and they could not find anything on the rotors, either. He quotes me $188 to machine the front rotors. I tell him that is sounds very high and he says his labor rate is $98 an hour. I ask if there are any service coupons available or if they will price match a local brake shop (Brake Masters) who will do it for $70 and he immediately says no to both. I look further and find that the dealership has a coupon for $179 for both pads and rotors machined! I tell him this and he has no explaination. I ask if they will take that labor rate and just back out their cost on the pads and, again, he immediately says not with some double talk about the "promotional rate." I point out that the labor rate is reduced so why not keep the pads and make money on them? Again, no real answer. So I then ask for that deal and tell him to put the pads that go with the deal on the passanger seat of my truck when I get there. It takes 3 times for him to get I don't want the pads on my truck, I only want the pads I get with the coupon in the car, not on the car. More
by Stepcoins
Employees Worked With
fahmi "ebe" evrahim
July 20, 2010
I had the worst experience with this Ford dealership. . I had the worst experience with this Ford dealership. . Customers be aware save your Time, Money, and all the HASSLE Very poor customer services, I had the worst experience with this Ford dealership. . Customers be aware save your Time, Money, and all the HASSLE Very poor customer services, Charge you more then other ford dealers I wish I would have read all the previous reviews The only reason I went to this dealer for service because they are open till late. I needed to replace my Rear ABS sensor for My ford Escape 08. Ford in upland gave me a quote of $189 for the same job and Colley Ford charged me $300 + Part prices are way to much and charged excessive labor the only reason I did not went to Ford upland they close early I called the Service manager and all I get was Rude Attitude I WOULD NEVER RECOMMEND THIS DEALER TO ANY ONE ELSE More
by Lalisjatt
Employees Worked With
Service Manager
