25 Ford Dealers near 91740near 91740

This visit went much better than the last one. - Rastro61

This visit went much better than the last one. Carr came in to change the belt, down in an hour and a half. Sometimes they wash the car after service and sometimes they don’t. This time I asked that the car not be washed, I had just washed and detailed that the night before and when they brought it up to me, it had been washed. It was water on it on the wheels so we had to send it back to dry off and even after that, I parked it in their lot and gave it a full dry down. There was a miscommunication somewhere.

I can't say enough about Cesar Rivas at Fullerton Ford. - mark

I can't say enough about Cesar Rivas at Fullerton Ford. I am always impressed with the great communication and quick professional service I receive from Cesar. I'm lucky to live nearby and I'm always treated like a valued customer!!!

I had no problems in communication, he knew exactly what - JORGEUMANA

I had no problems in communication, he knew exactly what I was talking about and what I needed, very knowledgeable

Very nice experience at Sunrise Ford. - Eanorris

Very nice experience at Sunrise Ford. Jaime did an awesome job getting the sale closed and went the extra distance. Really pleased with the Mustang, thanks all.

4 stars because we asked for the spare tire to be added - dbolie

4 stars because we asked for the spare tire to be added to the tire rotation and the service did not do that. Otherwise, we would have given service 5 stars.

I ordered a Bronco in march 2022 was told no dealer mark - Bradholzer

I ordered a Bronco in march 2022 was told no dealer mark ups I’ll be paying MSRP.. My bronco is arriving in a week or 2 and so far I am very satisfied how I’ve been treated. Robert has been very helpful. I will update once I take delivery of my new Bronco

A big help from Nelson Sanabria to get me the right parts - hecrami29

A big help from Nelson Sanabria to get me the right parts on record time. He drive the extra mile to help me thanks to that my customer drove his truck on time to the next delivery Thanks.

I would like to honestly say Taylor was great he helped - Betty

I would like to honestly say Taylor was great he helped us and was very friendly and helpful. He also answered all of our questions and he was also able to give us a great discount on our vehicle. I love my vehicle and happy with the great customer service from this dealer. I highly recommend them 10/10

Mingo provides exceptional customer and auto care every - Amazing 2020 Eco Mustang

Mingo provides exceptional customer and auto care every service visit. Knowledgeable, super friendly and communicates in detail.

Great Communication and Customer Support. - Kathy Cirks

Great Communication and Customer Support. Service is outstanding. I would recommend Ken Grody Ford for all vehicles purchases.

What can I say, carmax is always great searched online - idris tate

What can I say, carmax is always great searched online found the car I liked and they shipped it to norco quickly. Norco was great, they had it ready for me, I’d alway prefer a nice detail on the wash but the car was as advertised. Exoress pick up was about 40 minutes only because I got there right when they opened otherwise great experience.

Really good customer service. - mayratamayo

Really good customer service. Very professional and always putting customers first. If you have a problem or a question they are always there to give you a hand. Thank you very much for all the help not only me but to all your customer. Really appreciate everything you guys put to the team.

I purchased my first Ford. - MYDOGMAK

I purchased my first Ford. It is a very nice Ranger Raptor, however my experience with the dealership has been terrible. My new Raptor has a tear in the seat and paint chip on the door that i noticed on the showroom floor. The dealer said they would fix the issues, but are unwilling to allow my local dealership to deal with this. They expect for me to drive an hour each way 2 more times for the repairs. They do not care about the customers time or inconvenience. I had a Ford customer service rep on the line listening while the general sales manager Rodrigo was rude to me. He and told me to drive the new truck back to the dealership and they will break the contract and give me a check "since I dont like how the do things". This is my first and most likely last Ford vehicle purchase. The manager Rigo has still not sent payment for the seat repairs even after i took down a negative review that he asked me to take down. Horrible customer experience.

Sales rep answer my questions or found them out foe me. - rrpfancuff

Sales rep answer my questions or found them out foe me...and no high sales pitch very relaxing experience thank you

They were extremely caring and patient and very to work - Tonycarter53

They were extremely caring and patient and very to work with, the staff was wonderful, all the way down to last signature of all the paperwork that had to be filled out. I would definitely go back there again to but another car.

I had a disappointing experience with this dealership\. - Jccjalonzo

I had a disappointing experience with this dealership\. After trading in my vehicle, they did not pay off my existing loan on time, which caused stress and required me to make an extra payment to protect my credit\. I spent weeks calling, emailing, and following up with management before the issue was finally resolved, including filing complaints to get action\. The loan was eventually paid off and I was reimbursed, but the process should have been handled promptly and professionally\. I hope they improve communication and follow\-through for future customers\.

They took such good care of me. - Londonjon007

They took such good care of me. Jordan and Tyler and their finance guy were on par. This is my 3rd car thank you chino hills ford!

It's places like this that are why people HATE - brianccade

It's places like this that are why people HATE dealerships! I attempted to buy a used 2022 Mustang Mach-E GT (VIN ending 2119) from Star Ford Glendale at the $27,539 “Star Price” shown on their website. Since I’m ~400 miles away, I requested an out-the-door quote and to hold it with a deposit while I arranged a cashier’s check and travel. After some back-and-forth providing info, Jasmine texted me saying ”since we have your credit app/deposit we will hold the vehicle unless you would like to not proceed” Their first OTD quote included a $395 VIN etching add-on and was also $250 higher than the advertised website price (I provided a screenshot of). After I referenced SB478 banning required add-ons, they removed the etching but still kept pricing $250 above the website using the excuse that other people had expressed interest and it was a bug that was no longer live (I was able to get it to provide the same price again after they claimed this) After numerous texts/calls, I was told a manager approved honoring the website price and that a final revised OTD reflecting the advertised pricing would be sent. I was then resent the previous quote that was $250 high which I pointed out, and the response was “Wow you’re right let me get that fixed” While waiting, I emailed the deposit/CC information since we had verbally agreed on terms. After over an hour of waiting for the corrected OTD price sheet and contacting multiple employees, I received a call from Ryan. Despite no warning and it being less than three hours after being told the car was being held for me, Ryan said they were not holding it and were selling it to an in-person buyer that evening. I asked to speak with the manager and was told the manager was out and neither myself or Ryan could reach him. I was later informed Ryan is actually the owner of the dealership and that he was the one that made the decision to rescind the deal after personally approving it. It's absurd it took hours of back and forth between six phone calls and dozens of text messages just to get a dealer to sell a vehicle at their own asking price. Then after all that just decide to not honor the hold that was confirmed IN WRITING is something else.

Having sold cars for a short while in my working career,... - Bob Pierce

Having sold cars for a short while in my working career, I know how important the personal touch can be. Accompanied my Daughter to make her first almost new car purchase. Wondries Ford showed me that people do care, they listen, and do everything possible to meet you needs. Transparency was there at every turn of the purchase process, which provides that level of trust that we all seek in big ticket purchases. Thanks to Patrick and his entire staff at Wondries Ford in Alhambra CA!

Service writer Lou was great. I’m a new ford customer and... - Usmc0311hb

Service writer Lou was great. I’m a new ford customer and seen a few dealers for service and was not happy with their customer service. I set an appointment and they great communication while I waited. So, this will be my new service center.

I received excellent customer service from sales manager - Liliana

I received excellent customer service from sales manager and sales person. The process was very fast and easy.

It was the best experience buying a car. It was quick... - junior

It was the best experience buying a car. It was quick easy and accurate. Their finance dept was awesome. I will buy my next car at this dealership again.

Our salesman told us we were getting a rebate and we did... - Docx3

Our salesman told us we were getting a rebate and we did not get a rebate. He overcharged us for financing. I asked him to call USAA for financing. He said he did and they were high. I called USAA, they also are my insurance company as well as my bank, to put insurance on the car and they offered me financing for lower than the dealer. They also offered me an extended warranty for less than half the price of the dealer. I tried for three days after the sale to talk to someone and no one returned my calls. Very dissatisfied. I would never reccomend this dealer for a purchase!