Colley Ford

Daniel in service dept is excellent. Very helpful , understood our concerns. And everyone in service area were so cordial and great to deal with. Very helpful , understood our concerns. And everyone in service area were so cordial and great to deal with. More

The Colley Service Department in my experience has always gone above & beyond to help me out with my vehicle…. All the time. gone above & beyond to help me out with my vehicle…. All the time. More

I have been going to this dealership for over 20 years and never been disappointed. and never been disappointed. More

Colley Ford fulfilled services under a couple of recalls and did an oil and filter change. A door had to be replaced under recall. Everything seems to have been done well. It also managed to finish the task and did an oil and filter change. A door had to be replaced under recall. Everything seems to have been done well. It also managed to finish the tasks by the estimated day. I was provided with a courtesy loaner compliments of Ford Motor Company for the period of the repair. More

Adrian in the service dept was so helpful! I called for a tire sensor and he alerted me that I had two recalls. I was able to schedule an appt to have my car picked up, hey what I needed done I called for a tire sensor and he alerted me that I had two recalls. I was able to schedule an appt to have my car picked up, hey what I needed done on my car and then they delivered my car back to my house! I just love that service!! Thank you!! More

"Extremely disappointed with how my 2020 Explorer Limited safety defect was handled. The vehicle has a catastrophic internal transmission failure (violent gear slipping and heavy slamming at 45 mph) causing safety defect was handled. The vehicle has a catastrophic internal transmission failure (violent gear slipping and heavy slamming at 45 mph) causing a dangerous deceleration hazard in active traffic. Colley Ford's own technician ran FDRS diagnostics and officially verified that SSM 53876 is present, noting internal breakdown of Clutch Packs A, C, D, E, F, and the Low One-Way Clutch—which directly matches the hardware failures under active Federal Safety Recall 26S48 / 26V402. Despite their own shop grounding the vehicle as an extreme highway safety hazard, Ford Corporate and the dealership colluded to deny upfront diagnostic labor or alternative transportation, effectively holding my family's mobility hostage to force thousands of dollars out-of-pocket to expose a factory design flaw. Checked my vehicle out unresolved, and hand my complete corporate email logs over to outside compliance channels. Be incredibly careful servicing a recalled vehicle here—they will pass the buck to corporate and leave you completely stranded. More

Colley Ford is always professional and efficient in my service needs. I trust their work. service needs. I trust their work. More

Very Pleased with the appointment scheduling, the professionalism in checking in my vehicle, and the service maintenance provided on my 2018 F-150 professionalism in checking in my vehicle, and the service maintenance provided on my 2018 F-150 More

Outstanding service from Daniel A. Rodriguez. The only exception was when my car was in the parking lot waiting to be delivered to the customer. Rodriguez. The only exception was when my car was in the parking lot waiting to be delivered to the customer. More

The service department personnel were very helpful and knowledgeable. Making the appointment was quick and easy and the got my truck back to me faster than expected. knowledgeable. Making the appointment was quick and easy and the got my truck back to me faster than expected. More