Colley Ford
Glendora, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 61 service reviews
"Extremely disappointed with how my 2020 Explorer Limited safety defect was handled. The vehicle has a catastrophic internal transmission failure (violent gear slipping and heavy slamming at 45 mph) causing safety defect was handled. The vehicle has a catastrophic internal transmission failure (violent gear slipping and heavy slamming at 45 mph) causing a dangerous deceleration hazard in active traffic. Colley Ford's own technician ran FDRS diagnostics and officially verified that SSM 53876 is present, noting internal breakdown of Clutch Packs A, C, D, E, F, and the Low One-Way Clutch—which directly matches the hardware failures under active Federal Safety Recall 26S48 / 26V402. Despite their own shop grounding the vehicle as an extreme highway safety hazard, Ford Corporate and the dealership colluded to deny upfront diagnostic labor or alternative transportation, effectively holding my family's mobility hostage to force thousands of dollars out-of-pocket to expose a factory design flaw. Checked my vehicle out unresolved, and hand my complete corporate email logs over to outside compliance channels. Be incredibly careful servicing a recalled vehicle here—they will pass the buck to corporate and leave you completely stranded. More
Very Pleased with the appointment scheduling, the professionalism in checking in my vehicle, and the service maintenance provided on my 2018 F-150 professionalism in checking in my vehicle, and the service maintenance provided on my 2018 F-150 More
Outstanding service from Daniel A. Rodriguez. The only exception was when my car was in the parking lot waiting to be delivered to the customer. Rodriguez. The only exception was when my car was in the parking lot waiting to be delivered to the customer. More
The service department personnel were very helpful and knowledgeable. Making the appointment was quick and easy and the got my truck back to me faster than expected. knowledgeable. Making the appointment was quick and easy and the got my truck back to me faster than expected. More
They were very attentive to me. Calling me, to update me on the status of my vehicle. Very kind and efficient. Thank you. My rep is Adrian from the service department Calling me, to update me on the status of my vehicle. Very kind and efficient. Thank you. My rep is Adrian from the service department More
Very disappointing. It took a month for them to repair my vehicle. Very poor communication. They never called me provide an update on my vehicle. I always had to call t It took a month for them to repair my vehicle. Very poor communication. They never called me provide an update on my vehicle. I always had to call them to find out the status of the repair. More
Colley has yet to disappoint me. Worked with several advisors and never have had a bad experience! I will definitely return. Worked with several advisors and never have had a bad experience! I will definitely return. More
