Colonial Chrysler Jeep Dodge RAM

Service seemed to fix my Jeep's suspension issue, however they refused to help with the corrosion warranty and offered no solution. I had to contact Jeep Smiles to find a dealer that would help. Additional they refused to help with the corrosion warranty and offered no solution. I had to contact Jeep Smiles to find a dealer that would help. Additionally, Logan was less than friendly. I'll be purchasing my next Jeep elsewhere. I had considered going to you, but the dealer that is helping with the paint issue has been fantastic so they'll get my business. More

Really great experience with everyone at the dealership. They made the whole process super painless and even delivered my car to me out of state. Definitely recommend! They made the whole process super painless and even delivered my car to me out of state. Definitely recommend! More

Good sales department horrible service department will not be going back for any service needs. Went 3 times for a warranty issue and all 3 times no results. not be going back for any service needs. Went 3 times for a warranty issue and all 3 times no results. More

Great svc righter. Thanks again josh. Jope we catch up again very very soon thanks Thanks again josh. Jope we catch up again very very soon thanks More

I needed a new battery, and they replaced it very quickly. They were eager to do whatever was necessary to get the job done! quickly. They were eager to do whatever was necessary to get the job done! More

Been buying all my jeeps at Hudson colonial love it there I recently leased a jeep from the Hudson location but now it seems to be a caravans was wondering if there were other colonial jeeps around for my se I recently leased a jeep from the Hudson location but now it seems to be a caravans was wondering if there were other colonial jeeps around for my services and to turn in my jeep when lease runs out to get a new one . More

Service is always great , Josh Bob and Adam very accommodating, service tech a good job , I worked over 30 years in dealer ships as a tech and service manager and highly recommend your dealership accommodating, service tech a good job , I worked over 30 years in dealer ships as a tech and service manager and highly recommend your dealership More

Were able to get me in very quickly to fix the open sunroof on my Jeep Renegade... thank you for that! sunroof on my Jeep Renegade... thank you for that! More

Bryce was absolutely wonderful and so was Jourdan. Bryce was incredibly personable and communicative and I will absolutely send friends and family. The entire process was easy and stress free. And I a Bryce was incredibly personable and communicative and I will absolutely send friends and family. The entire process was easy and stress free. And I absolutely LOVE my Jeep! More

I brought my car in for a diagnostic appointment on Monday February 16, it wasn’t diagnosed until that Tuesday afternoon. I believed there was a problem with the transmission and there is. It needs a n Monday February 16, it wasn’t diagnosed until that Tuesday afternoon. I believed there was a problem with the transmission and there is. It needs a new valve body. They did not have the part and said it would need to be ordered. It was ordered with no delivery date given. I needed my car back on Thursday, February 19 and they did not have a replacement or vehicle for me to use so they told me to take my car back and drive it. It would be fine according to them. I called yesterday, March 4, and was told the dealership had been sold, and they would not be getting the part through colonial any longer would have to re-order it and that would perhaps happen Friday, March 6. When I asked if it was safe to drive my car and that it wouldn’t cause any further damage to the transmission, I was told by the service manager, Bob that it should be fine and not to worry. I have been driving my car since and I have to stop at one or two times because it won’t shift from 3rd to 4th and reset the transmission to try to continue on my way home. I am very disappointed that I do not have a loaner vehicle to drive while mine waits for the part and that the part has no delivery date. I am fearful that every day I drive it. I am causing more damage to the transmission. I would like some assurances that this part will be delivered quickly. My car can be repaired quickly and that I can have a loaner while all of this is happening. This is why I gave the ratings. I did not to mention the lack of communication I received about any of this. I had to call and ask what was the status of my vehicle when it was being diagnosed. I had to call yesterday, March 4 to find out the status of the part. Communication needs to be better. Service needs to be better. More