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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

4.7
2,937 Reviews

24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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2,937 Reviews of Colonial Chrysler Jeep Dodge RAM

May 05, 2024

Liz had worked with me for over a year, at two different dealerships to get me into the vehicle I wanted. I found her to be knowledgeable, thorough and extremely helpful. Shawnee was very straightforward i More

by jmorgida
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramsdell, Shamus Gallagher, Shawnee Wandless
May 05, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thanks for your feedback on your recent visit to Colonial Chrysler Jeep Dodge RAM. It's great to hear that we were able to assist you and that you had such a positive experience.

May 03, 2024

Great service in buying a used vehicle. Julia was extremely kind and friendly, making working with a car salesperson enjoyable and everyone else’s was very helpful in getting me everything More

by Stefanp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni, Tristan Mitchell, Shamus Gallagher, Shawnee Wandless
May 05, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

It's great to hear that Julia was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chrysler Jeep Dodge RAM!

May 01, 2024

Very happy we did business there, we will definitely go back the next time we are looking for a new vehicle. More

by steve.monti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn, Shawnee Wandless
May 01, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Steve, Here at Colonial Chrysler Jeep Dodge RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 30, 2024

They did everything online without ever stepping foot in the dealer until we picked up the car. I would definitely buy from them again and I drove 1 hr away when there is a Jeep dealer 5 minutes from my hou More

by naibbahia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni, Brittany Dunn, Shamus Gallagher, Shawnee Wandless
Apr 30, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 29, 2024

Horrible experience all around. Very unresponsive throughout the entire purchase process, calls not being returned by sales and the finance team. Multiple times during the process More

by shmich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerell Difuvio, Shamus Gallagher
May 03, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 03, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 03, 2024 -

shmich responded

Shaun Chambers/shaun@oscie.com You're welcome to reach out, when I mentioned to Shamus that the review wasn't going to be good he didn't seem to care, just gave me an it is what it is type of response.

May 06, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

I appreciate you reaching out. My name is Michael Giguere and I am the GM. I emailed you last week in regards to your experience but did not hear back. I will give you a call today and shoot you another email. I would love the opportunity to speak with you! Thank you!

April 29, 2024

The whole team at Colonial was really a pleasure to work with. From trading in my old vehicle and purchasing my new one. Had to have a few issues resolved after purchasing and the service department did t More

by thatguy062409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni, Matthew Rondeau, Shamus Gallagher, Shawnee Wandless, Kirk Schroll
Apr 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 27, 2024

Very good clean and all working so nice but the service I’m not tray More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Giguere, Shamus Gallagher, Ram Abdulahad
Apr 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, Nick, and we hope to see you again!

April 21, 2024

Negotiated with 3 other dealers and Colonial was the most responsive, transparent and offered the best deal out of anyone. More

by alpha1847
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramsdell, Shawnee Wandless
Apr 22, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2024

Liz was amazing! Great understanding of our needs and the car we were buying. She was very professional, well informed, and pleasant to work with. More

by GRIEBEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Giguere, Elizabeth Ramsdell, Shamus Gallagher
Apr 22, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 13, 2024

Liz went out of her way to make sure this was the proper vehichle for our Local Union- very professional !!! More

by LU385
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ramsdell, Shawnee Wandless
Apr 14, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Liz and our team, and we look forward to working with you again.

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