Colonial Chrysler Jeep Dodge RAM

Joshua is outstanding and makes service visits easy. Big thanks to Joshua and Service Department for this last visit when I had the service date wrong and dropped the car off a day early. Instead of h Big thanks to Joshua and Service Department for this last visit when I had the service date wrong and dropped the car off a day early. Instead of having me come back the next day, Joshua and the team were able to accommodate me and get my car serviced a day early. That is superior service. More

Joshua was very accommodating and understanding of my situation and slipped me in when I lost my key to my Jeep renegade And found him to be outstanding employee you have He made it seem seamless. I w situation and slipped me in when I lost my key to my Jeep renegade And found him to be outstanding employee you have He made it seem seamless. I was in and out of there without a problem. More

As always fantastic customer service and always deliver service in a timely manner. A plus rating. service in a timely manner. A plus rating. More

The people at Chrysler-Dodge were friendly, knowledgeable and helpful. Bryce and Jourdan processed my purchase in a professional and timely manner. and helpful. Bryce and Jourdan processed my purchase in a professional and timely manner. More

Samantha made the experience easy and Stressless. We purchased 2 vehicles from her and would recommend this team again. No pushing to buy a car and very friendly group. We purchased 2 vehicles from her and would recommend this team again. No pushing to buy a car and very friendly group. More

Josh & staff were very nice and easy to work with. I appreciated the lifts from "bama" as well, a nice man from Alabama. Getting rides to and from the dealership when dropping off vehicles makes my li I appreciated the lifts from "bama" as well, a nice man from Alabama. Getting rides to and from the dealership when dropping off vehicles makes my life a lot easier since it's not always easy to coordinate rides. More

I bought my 2023 jeep there great price. Not to happy about salesman still waiting for a lousy 39.00 for my inspection sticker that salesman promised me when I bought it. Yes lousy but it's Not to happy about salesman still waiting for a lousy 39.00 for my inspection sticker that salesman promised me when I bought it. Yes lousy but it's the point.Mind you I bought a 2023 jeep 19 miles on it brand new in 2025. But again still waiting on payment for sticker since September. Service center was awesome could not be any better. I'll definitely revisit them. I do recommend Service but not sure about sales . Mind you I don't live around hudson but thought they would pay more attention to detail meaning customer.service. More

Quick to deal with. Easy location. D'Jarrel is very easy to talk to. Found me a low %. Easy location. D'Jarrel is very easy to talk to. Found me a low %. More

The people at Chrysler-Dodge are uniformly friendly, knowledgeable and helpful. They went out of their way to clearly explain what was wrong with my car and how they would repair it I highly recommen knowledgeable and helpful. They went out of their way to clearly explain what was wrong with my car and how they would repair it I highly recommend them More

I genuinely tried to give this dealership the benefit of the doubt, but after multiple experiences, it’s clear Colonial Chrysler Jeep Dodge RAM has no interest in helping customers once the sale is complete the doubt, but after multiple experiences, it’s clear Colonial Chrysler Jeep Dodge RAM has no interest in helping customers once the sale is complete. This dealership actually broke my last Jeep, and now I’m dealing with a new recall and safety issue on my current Jeep — and Colonial has been completely unhelpful at every step. When I contacted them for assistance, I was met with dismissive responses, minimal effort to investigate, and a general attitude that my concerns weren’t their problem. To make matters worse, they refused to help me get into a new car or even provide a rental/loaner despite the recall posing a potential fire risk. The lack of urgency or concern for customer safety is unacceptable. This isn’t the first time I’ve had problems with their service department. Previous repairs were misdiagnosed, tires put on the wrong wheels, lights "replaced" to only burn out weeks later. On top of all of that, communication was inconsistent, and I left each visit with more questions and problems than answers. It’s incredibly frustrating dealing with a dealership that clearly does not prioritize customer safety or basic customer support. They quite literally broke my car to put in fraudulent warranty claims. At this point, I’ve had to go directly through Stellantis because Colonial has repeatedly failed to assist me. My family, friends, and I will NEVER return to any Colonial store or do business with them again after this experience. Based on everything I’ve gone through, I strongly recommend choosing another Jeep/Chrysler service center if you want clear communication, accurate service, and accountability. More