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Colonial Chrysler Jeep Dodge RAM - Service Center

Hudson, MA

4.8
71 Reviews

71 Reviews of Colonial Chrysler Jeep Dodge RAM - Service Center

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March 31, 2021

"Had my Jeep serviced and tire rotation today. Met Melissa..."

- Bevwheeler

Had my Jeep serviced and tire rotation today. Met Melissa who's very friendly, knowledgeable, helpful, and attentive! Great asset to your team! 10+ service

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Recommend Dealer
Yes
Employees Worked With
Melissa O'Connell - Service Writer
Apr 01, 2021 -

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Melissa met your expectations. Thank you again for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as one of our valued customers for many more years to come!

March 03, 2021

"dealt with Amanda Bertozzi cant say enough..."

- hduplease

dealt with Amanda Bertozzi cant say enough about how promptly the problem was dealt with called and had a appointment the next day excellent definately 5 star

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Recommend Dealer
Yes
Employees Worked With
Amanda Bertozzi
Mar 04, 2021 -

Colonial Chrysler Jeep Dodge RAM responded

We are very happy to hear Amanda provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2020

"The Jeep took a while to come in due to Covid but I was..."

- KYKAKYCO

The Jeep took a while to come in due to Covid but I was kept up to date on the progress and when it arrived they were excellent about getting me in to pick it up. They gave me a great price for my nice Challenger and at pick up they all took their time to explain everything about the financing and about the Jeep. Could not be happier with the service at Colonial Chrysler Jeep Dodge RAM.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike LaLiberte
Sep 21, 2020 -

Colonial Chrysler Jeep Dodge RAM responded

Hello, Thank you so much for your 5-star review, and for taking the time to leave us this wonderful feedback! Congratulations on your new Jeep!

January 29, 2020

"Great dealership all around to work with. Purchasing my..."

- My first 2 door

Great dealership all around to work with. Purchasing my vehicle was a comfortable experience. The service team prioritizes attention to detail and consistent communication. Very satisfied with overall experience.

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Recommend Dealer
Yes
Employees Worked With
December 27, 2019

"Repair"

- dberberian825

Great service on Jeep. Especially pleased with Nicholas Mazzone great help in service. Will be back to have Jeep services again. Thanks again Nicholas 5 Stars

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicholas Mazzone
Dec 27, 2019 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing our dealership! We're always happy to hear that Nicholas was able to assist you with your service appointment and that it was a 5-star experience. Come back soon if there's anything else that our team can assist you with! Regards, Mike Ballos General Manager mballos@colonial-dodge.com COLONIAL CHRYSLER JEEP DODGE RAM

December 27, 2019

"Service "

- MSIMON4

Great service all the way around. Superior customer service by Nicholas. Transportation provided by Bama who supports dealership in providing care for their customers. Fair price for work provided

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Recommend Dealer
Yes
Employees Worked With
Bama, Nicholas Mazzone
Dec 27, 2019 -

Colonial Chrysler Jeep Dodge RAM responded

It's fantastic to hear that Nicholas provided you with great customer service while assisting you with your service appointment! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Regards, Mike Ballos General Manager mballos@colonial-dodge.com

December 20, 2019

"Sometimes when the car is taken apart, other things show up."

- davegavin1002

Needed oil and new tires. Your staff also found some other problems with the brakes that needed correction. Everything was taken care of in good time.

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Recommend Dealer
Yes
Employees Worked With
Nicholas Mazzone
Dec 21, 2019 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. We look forward to seeing you again at Colonial Chrysler Jeep Dodge Ram!

December 17, 2019

"Very Good"

- BCASACELI

Nick does a terrific job. Although I was there for an few hours, he made sure to check-in during that time and is responsive when I inquire about my vehicle’s progress.

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Recommend Dealer
Yes
Employees Worked With
Nicholas Mazzone
Dec 17, 2019 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Ballos General Manager mballos@colonial-dodge.com

December 16, 2019

"Great service, great staff"

- CKIRKWOOD7464

Was able to bring my car in within a week of it having problems and they were able to fix all of the problems within one work day. Great service and friendly staff.

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Recommend Dealer
Yes
Employees Worked With
Nicholas Mazzone
Dec 16, 2019 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Ballos General Manager mballos@colonial-dodge.com

December 11, 2019

"Great service"

- WENNERSM

No complaints, work was done as requested and as quoted. Great communication, friendly and quality service. Never a bad experience when bringing my vehicle into colonial.

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Recommend Dealer
Yes
Employees Worked With
Nicholas Mazzone
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