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Colonial Ford of Marlboro
Marlboro, MA
1,350 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,350 reviews
July 24, 2019
great experience had a great experience never no issues would recommend everyone to come here quick easy listen to what i want bring it in once and it is done right had a great experience never no issues would recommend everyone to come here quick easy listen to what i want bring it in once and it is done right More
by SILRU1967
Verified CustomerEmployees Worked With
July 24, 2019
Terrible, messy, ripoff, overcharged, etc. I’ve already given a review in another email, basically you overcharged me, wrongly diagnosed the problem & wasted my time and money only to later fi I’ve already given a review in another email, basically you overcharged me, wrongly diagnosed the problem & wasted my time and money only to later find out from a different dealership that the price to fix the car was a 1/10 of what you would have charged me and was easy enough to complete on my own. Had to have the vehicle towed back to my residence because of the incomplete work that had been done. More
by JAKE18GALE
Employees Worked With
July 23, 2019
Oil change Got in early for an oil change at 5,000 miles, waited in the waiting room and got my truck back quick! I plan on going back for other maintenance as w Got in early for an oil change at 5,000 miles, waited in the waiting room and got my truck back quick! I plan on going back for other maintenance as well. More
by MELVIN
Employees Worked With
July 23, 2019
Inspection sticker and recall I purchased a 2015 F-150 from a dealer in Plymouth, Ma and they could not provide me an inspection sticker. Since your dealership is near where I work I purchased a 2015 F-150 from a dealer in Plymouth, Ma and they could not provide me an inspection sticker. Since your dealership is near where I work, I decided to visit your service department. The gentlemen behind the desk set up the inspection and informed me that their are recalls on my 2015 F-150 that have not been serviced. The dealership I purchased them did not inform me. Not to pleased with them. Your service dept. performed the inspection and scheduled an appointment that same week to take care of the recalls. The recall work was completed with no issues. Great thanks to your team. More
by skonde
Employees Worked With
Sorry I don't recall the man behind the desk but, his desk was on the right side.
July 23, 2019
Best experience we have ever had We were looking for a new lease - went to GMC as my brother in law said he got a great deal from them. Our experience was quite different. We felt lik We were looking for a new lease - went to GMC as my brother in law said he got a great deal from them. Our experience was quite different. We felt like they were rushing us into a deal and when we went to sign the paperwork there were costs that were not disclosed so the quoted price went up $70 a month. Walked away right to Colonial. Colonial made the process so easy - very professional. It was honestly the best car buying experience we have ever had! Dan and Mark were an awesome team and we got a better vehicle ! More
by Maple41
July 23, 2019
Quick My last couple visits I was quoted an amount of time estimated for the visit length each time it was fast shorter. They also did not bug me to do extr My last couple visits I was quoted an amount of time estimated for the visit length each time it was fast shorter. They also did not bug me to do extra repairs if they found any, that can be very aggravating to customers,if already know existing issues. More
by ALASKA51182
Employees Worked With
Service
July 23, 2019
Trade in Amazing dealership! Great group of guys and always offer the best deal possible. Definitely recommend this dealership to anyone that is looking to get Amazing dealership! Great group of guys and always offer the best deal possible. Definitely recommend this dealership to anyone that is looking to get into a new vehicle or even used. More
by Aneury
July 23, 2019
Very professional Very quick service, Took care of my needs. I have purchased parts from these folks in the past as well. Never had any complaints. Would recommend to o Very quick service, Took care of my needs. I have purchased parts from these folks in the past as well. Never had any complaints. Would recommend to other folks as well. More
by SCOBB1
Employees Worked With
Service Department Folks-not sure of their names
July 23, 2019
Excellent overall experience Great performance. Communication was spot on. Service and work quality excellent. Staff was friendly, prompt and knowledgeable. I find the mechani Great performance. Communication was spot on. Service and work quality excellent. Staff was friendly, prompt and knowledgeable. I find the mechanics at this dealership to be top notch and very helpful in communicating repairs. More
by AWESTY2233
Employees Worked With
other
July 23, 2019
Very easy to work with. Colonial Ford was super easy to work with. They listened to what we wanted and needed in our cars and we ended up buying one and leasing the other. Ev Colonial Ford was super easy to work with. They listened to what we wanted and needed in our cars and we ended up buying one and leasing the other. Everyone we dealt with was friendly and helpful. I will definitely be going here first when it's time for another new car. More
by EB2
Employees Worked With
other
