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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
734 Reviews

734 Reviews of Colonial Ford of Marlboro - Service Center

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December 28, 2021

Awesome service team! Always so accommodating and FAST!!! Love dealing with Colonial Ford. I will always bring my Explorer to them. More

by lafcarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil and Bob
December 28, 2021

The staff at Colonia Ford are friendly; and the service is great. I purchased my Ford Escape in December of 2009 and I always look to Colonial Ford to take care of my vehicle More

by THREE_PORTERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 28, 2021 -

Colonial Ford of Marlboro responded

Thank you for your loyalty and continued business! We really appreciate it!

December 23, 2021

Phil in the service department was very helpful and attentive to my concerns. Unusual to find that in a dealership service. I was pleased with the service and the free coffee was a bonus. ;-) More

by jtmangan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Dec 24, 2021 -

Colonial Ford of Marlboro responded

Thank you so much your business is appreciated.

December 15, 2021

Had a screw in the sidewall of my tire with independent insurance…Phil (Colonial Ford) opened up the claim with my insurance took all the pictures they needed sent the claim in and I was covered free tire. More

by msacca22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Bob
Dec 28, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it! Thank you for the review!

December 11, 2021

They took me on time, work was done. They talk to me about what the car needed. More

by SBROOKS156
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Dec 28, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business!

December 10, 2021

Work started at scheduled time, completed quickly, well done! I was very happy with the overall experience More

by Gregory D R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Dec 10, 2021 -

Colonial Ford of Marlboro responded

We are so glad to hear it. Thank you for your business and Happy Holidays!

December 03, 2021

Friendly serviceQuick In and out serviceGreat coupons Friendly service Quick In and out service Great coupons (the works) Effective and efficient Punctual More

by Chimmy0307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

They do a very good job good customer service good sales man good service department there all very friendly people love going here More

by chasewiarrobino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All services department people as well, Robert Pemberton
November 30, 2021

Took me right in . great customer service. Good Took me right in . great customer service. Good mechanics know their job and their work is very good. More

by TORRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear it and thank you for your business!

November 26, 2021

Quick and professional service. Pleasure to deal with service desk personal on my trip cross country. More

by rubee55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember name of male service advisor
Nov 26, 2021 -

Colonial Ford of Marlboro responded

We are happy to hear you stopped by and appreciate your business!

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