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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
767 Reviews

767 Reviews of Colonial Ford of Marlboro - Service Center

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March 15, 2022

Was taken on time,use my points and a coupon I had and didn't wait long for an oil change. Very professional service More

by derekjstolberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 17, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

March 14, 2022

Went in for brake fluid flush. They got me in and out same day. I was pleased. More

by JESSE.LOUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 17, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

March 14, 2022

I called on a Tuesday and they asked if Thursday worked for me. I said this week and they said yes. I ended up dropping it off on Tuesday night and they got it in on Wednesday so they could seek approval f More

by CHASTINGS1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
Mar 17, 2022 -

Colonial Ford of Marlboro responded

We are happy to hear everything went well and really appreciate your business!

March 11, 2022

My visit was well organized and efficient. The recall on my ford focus was done quickly. Thanks More

by saalbino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ackerman
Mar 17, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

March 09, 2022

went in for service took me in quickly and did what needed to be taken care of. More

by normanj0412norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Colonial Ford of Marlboro responded

Thank you so much and we appreciate your business

March 09, 2022

This was my first time having my car serviced at Colonial Ford of Marlborough. They were polite and friendly and extremely helpful. They made me aware of an issue and the resolution to fix it. Although they More

by vdonohue89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 10, 2022 -

Colonial Ford of Marlboro responded

So glad to hear and we greatly appreciate your service.

March 08, 2022

i do want to visit an actual Lincoln dealer for service, just to see if I get whacked with 2 $100 deductibles in as many weeks. I don't recall paying these when Sentry Lincoln was open in Westboro. That b More

by jack.mahon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil, in service
Mar 10, 2022 -

Colonial Ford of Marlboro responded

good to hear and thank you as well for the business.

March 07, 2022

The best service ever! The guys are extremely nice, helpful, knowledgeable and efficient! Will get both my Ford's serviced there from now on. More

by Jeff H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CS in the Service dept. was excellent
Mar 07, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! We look forward to seeing you again in the future!

March 07, 2022

Was very happy with the level of service and professionalism you get at Colonial Ford. Phil was great! More

by bill01527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! Greatly appreciated!

March 07, 2022

The whole experience at Colonial was awesome. All the people were very helpful and friendly. More

by s_nunes
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Mar 07, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! We appreciate it!

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