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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
739 Reviews

739 Reviews of Colonial Ford of Marlboro - Service Center

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August 19, 2021

Very nice dealership to conduct business at all times. Staff and all employees were very courteous in all aspects of the transaction. From start to finish More

by paulgking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business!

August 14, 2021

Rob and team in the Services Department were fantastic as usual! On this instance I noticed my check engine light was on…called the center and Rob asked me to bring it in and within 2 hours I was good to go. More

by RAJ.SATHYARAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler and team
Aug 19, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business!

July 29, 2021

It was a good experience, they see me on time but I was a little sad about the way they applied my coupon, other them that I am happy with the service I received. More

by viannavi2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but I will give a 5 starts
July 28, 2021

We experienced great service by our salesman Moses. Really appreciate his support throughout the process. Overall dealer was great to work with, all communication was clear. More

by eweinman5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and business! We greatly appreciate both and look forward to seeing you again in the future!

July 27, 2021

Great customer service, I went in with something I thought to be an issue, everyone helped me understand what it was and guide me with corrections and tips. More

by anadacunha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
One of the two women in the service department.
Jul 29, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and business! We look forward to seeing you again in the future!

July 21, 2021

Service department has been working hard on the customer service for Belfor Restoration and we haven’t had any issues with scheduling appointments for our vehicles. More

by JOHN.SAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Noe
Jul 29, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and business! We look forward to seeing you again in the future!

July 16, 2021

Convenient, fast, and courteous service on our two Fords, both of which were bought at this dealership. Dropped the first off the night before for an oil change and picked it up the following morning while More

by ronbut2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Noe
Jul 29, 2021 -

Colonial Ford of Marlboro responded

We are always happy to help and greatly appreciate the review and business! We look forward to seeing you again in the future!

July 01, 2021

This place is the best ever They treat everyone the This place is the best ever They treat everyone the right way never a problem I have had service and bought many cars/ trucks here these guys are More

by fboy4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pemberton
Jul 29, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your continued business! We greatly appreciate both!

Jul 29, 2021 -

fboy4567 responded

My pleasure the best dealership ever

June 25, 2021

attentive, fast, kind, sympathy, good at service, helpful, good location, More

by aline4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and business! We look forward to seeing you again, soon!

June 25, 2021

Bob Chandler is wonderful to work with, he is the reason we stay with Ford. Service department is equally as important as the sales department. More

by Ford customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Chandler
Jun 25, 2021 -

Colonial Ford of Marlboro responded

We agree! Thanks for the review and your business!

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