Colonial Ford of Plymouth

Long time customer for a reason I’ve been a customer of Colonial Ford for over 8 years. I’ve purchased 1 used 2008 F30, and brand new 2011 F350, and 2 Brand new 2015 Explorer’s over I’ve been a customer of Colonial Ford for over 8 years. I’ve purchased 1 used 2008 F30, and brand new 2011 F350, and 2 Brand new 2015 Explorer’s over that time. I continue to go back for service. I always feel like the service writer listens closely to my concerns, the techs are proficient at making repairs correctly the first time, and I trust them. It’s important as a customer to feel as though I’m being treated fairly, which is another important reason I continue to go back to Colonial. My most recent trip into the service department involved a number of issues. Tires, Brakes, Altenator, A/C Compressor, Wheel Hub/Bearing, and a door panel recall. The work was all done quickly considering it was New Years weekend, and I was only without my car for a couple days. Firm believer that the dealer is the best place to bring my vehicle. The mechanics are factory trained/certified, and they only use OEM parts to get the job done. Thank you Kevin Gill and Colonial Ford for continuing to make my service experience top notch. Oh and the new facility they built is state of the art, very comfortable waiting area, with coffee and refreshments. Felt like a nice hotel lobby. More

great experience I needed a new van for my business. I visited Colonial Ford and met Domenic Dimascio, the commercial manager. Everything went smoothly and they also I needed a new van for my business. I visited Colonial Ford and met Domenic Dimascio, the commercial manager. Everything went smoothly and they also had the ladder rack installed on the van that was a huge time saver fo me. I would hands down recommend this dealership. More

Nothing but absolute professionalism, expertise, and ease! Rick Jamieson, Joe Murphy and their team of service members gave me complete ease of mind when it came to fixing my car. They explained the entire pro Rick Jamieson, Joe Murphy and their team of service members gave me complete ease of mind when it came to fixing my car. They explained the entire process to me and gave me confidence they could get the job done. I also got my car back in a VERY timely/quick manner while they kept me up to date on everything they were doing to my car and clueing me into what was going on. I am astounded by this customer service and WILL be going again along with recommending them to everyone I know. Both Ford & non-Ford owners, Thank you! More

Great service and I’ll 100% be back to buy my next vehicle. Would definitely recommend Joe Mac as your salesman if you want to buy any vehicle at Colonial Ford Plymouth! Great man to deal with, ask for him! Would definitely recommend Joe Mac as your salesman if you want to buy any vehicle at Colonial Ford Plymouth! Great man to deal with, ask for him! More

Outstanding experience! Recently purchased a new car from this dealership. Jack and Vito were top notch, no pressure salespersons. When a small issue developed with the car Recently purchased a new car from this dealership. Jack and Vito were top notch, no pressure salespersons. When a small issue developed with the car, Jake arranged for immediate repair and arranged for a rental for me. The service department was also top notch and informative. I would highly recommend this dealership! More

A Great Dealership My time at Colonial Ford was great as it always is i have been there a lot and everyone is great to work with and very knowledgeable My time at Colonial Ford was great as it always is i have been there a lot and everyone is great to work with and very knowledgeable More

Titanium Very happy with my purchase as I have been my cars off of Glenn for years! What I was really amazed at was the service I was provided by Anthony. Afte Very happy with my purchase as I have been my cars off of Glenn for years! What I was really amazed at was the service I was provided by Anthony. After the Edge only having a few hundred miles on it I ran over a nail and got a flat. I called service and instead of them sending roadside to help he actually came to Shaw’s and helped me change my tire. Colonial has a great Sales and Service department that I highly recommend. More

Fraud heading to court Just purchased a brand new F150 for 55k with LED lights. They swapped OEM non LED for non performing aftermarket LED to which operated so poorly I Just purchased a brand new F150 for 55k with LED lights. They swapped OEM non LED for non performing aftermarket LED to which operated so poorly I returned the truck next day for repair to which they did. These adjusted aftermarket LED do not refract the light correctly as I have 2 spot lights now instead of spread beam of lights. The response by personal and well trained in deflecting issues were given by 4 different personal, Joe Dzied sales manager, Joe service, Del sales and Joe sales "But the lights are brighter". I didn't realize with a purchase price of 55K that it also included FRAUD too, what a bargain! Next step, small claims COURT, wow, what FUN! More

Auto Negotiators Unlimited says yes Hello, I own Auto Negotiators Unlimited, We are a service that helps car buyers locate and purchase cars who don't like to go to the dealership alone. Hello, I own Auto Negotiators Unlimited, We are a service that helps car buyers locate and purchase cars who don't like to go to the dealership alone. My customer was looking for a Ford Focus used. I was very happy to bring her to Colonial Ford to meet Glenn Smith and Dell Roderick to get a price on a 2017 Ford Focus Titanium. Their greeting to us was warm and very friendly right off the bat. They listened to the customer's needs and wants and price and payment range. They helped her select a vehicle that not only was more than she wanted but tailored the price for her so they could match what her budget could afford without jamming the payments down her throat as we went through at other local dealers. Glenn Smith took his time listened to every question she asked He was totally transparent about price, payment and any concern she had he was able to answer or Had Dell Roderick fully involved answering and they did a great job of making her feel happy and content about her purchase. I travel to many Dealerships every week and no place is more positive in the way they treat their visitors. I recommend you go to Colonial Ford and ask for Glenn Smith or Dell Roderick when you do and let the best keep you from going to the rest. Colonial Ford of Plymouth is the place to save you money and time 5 stars all the way. More

The Best Car Buying Experience I've Ever Had I never thought buying a car would be a pleasant experience (until I went to Colonial Ford in Plymouth, MA). The dealership itself is beautiful. They I never thought buying a car would be a pleasant experience (until I went to Colonial Ford in Plymouth, MA). The dealership itself is beautiful. They even have a drive-in carport so you don't have to exit your car when you test drive (which was awesome because it was really rainy the day I was there). It was really cool! Each and every employee who was on duty made me feel like the most important customer they've ever helped. My sales representative was Glenn Smith. He was fantastic! He asked me all the right questions and figured out the best car for me in record time! Glenn worked with manager Dell Roderick and got me the best possible price. Greg Russell made the financial part of this experience so easy! And Winston Bennett rounded out the great team with pictures and congratulations when I picked the car up. There was no hassle. No haggling. No pressure. Just perfect! I highly recommend this dealership and hope you have the same great experience I did. Thank you to all! Sherry Larkin More