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Colonial Ford - Service Center

Plymouth, MA

4.6
1,235 Reviews

1,235 Reviews of Colonial Ford - Service Center

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June 07, 2015

great customer service Service is excellent. Service was up front with me and made sure everything was perfect before having me pickup my vehivle. Road tests were done befor More

by walker4539
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Recupero, Joe Murphy
May 09, 2015

I wouldn't go anywhere else! Anthony is a great asset to your team! I have been coming there for service for a few years and I have never met a more helpful and knowledgeable man! More

by ilovefords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smolak, Anthony Cristiani
April 28, 2015

40,000 mile service on 2013 Fusion. Outstanding service at counter, Joe Murphy. Explained and answered all questions and concerns. Great service on vehicle. returned to us clean and al More

by baxter
Recommend Dealer
Yes
Employees Worked With
Joe Murphy
April 23, 2015

Excellent Service I bought my truck from this dealership a few months ago. Today I popped into the service dept. to have them check out a noise. John and Anthony look More

by Ocean Wave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Smolak, Anthony Cristiani
April 17, 2015

Ford Transit / service Mr. Murphy went beyond what he needed to do, service was spot on, everyone was polite and friendly. very professional and I would definitely suggest t More

by parkplymouth1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Recupero, Joe Murphy
April 16, 2015

Recommending EVERYONE I know!! Best car buying experience in my 40+ years of life. Everyone was friendly and personable. My salesman Jake was knowledgeable, friendly and more than w More

by Mholmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Belvilacqua, Madison Hilton, Shane Conroy, Jake Eldredge
April 09, 2015

outstanding collision center I recently brought my 2013 f150 to the colonial ford collision center to have my rear bumper replaced and painted. From the moment I scheduled the rep More

by MTL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
March 26, 2015

Bad experience I have been using the service department at Colonial for the past year and often have a very long wait for scheduled work. Today I had an oil change s More

by BaileyDog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Cristiani
Mar 26, 2015 -

Colonial Ford of Plymouth responded

Adam, I apologize for the wait for service today. Although you were 15 minutes late for your appointment we do try to facilitate quick and efficient service regardless. As in all businesses sometimes there can be unexpected delays but we do our best to keep it at a minimum. Per our conversation we are willing to do your next oil change service free of charge if you wish to return. Thank you for your feedback.

January 31, 2015

Wicked Good Service I had some service done on my old taurus and now it's running like a brand new car. I can't thank the service guys enough especially Joe Murphy. I wil More

by PS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murphy
January 31, 2015

Joe Murphy was excellent! Joe Murphy was simply awesome when I had my car serviced this month over at Colonial. I needed my car to be completed at a certain day and he made i More

by Jacqui Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Murphy
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