1,235 Reviews of Colonial Ford - Service Center
Joe was very pleasant and explained everything to me when I went in for service. No surprises when I got my bill. I will return to this dealership fur future services. I went in for service. No surprises when I got my bill. I will return to this dealership fur future services. More
Very DELIGHTED with SERVICE and with work completed. Both Joe and Peter were knowledgeable and helpful. I would recommend this service team to anyone. Thanks. Joe and Peter were knowledgeable and helpful. I would recommend this service team to anyone. Thanks. More
Joe Murphy is a great guy to work with. He is very upfront and straight forward. I trust his judgement and he really is a guy who stand behind the work done by his technicians. upfront and straight forward. I trust his judgement and he really is a guy who stand behind the work done by his technicians. More
I brought my truck to colonial ford because it wasn't running rite. I did not have an appointment they fit me rite in that day. They are very great on there pricing and there customer service is top notc running rite. I did not have an appointment they fit me rite in that day. They are very great on there pricing and there customer service is top notch. Its a very good place to get your vehicle serviced and I will only go there for service. Fred defeo was my service advisor and Adam defino was my service tech. Both good guys explain everything in detail and go above and beyond. My truck wasn't ready that day so they were able to get me into a rental car. More
I bought my vehicle there and have it serviced at Colonial. Joe Murphy and Rick Jameison are some of the best people I know.They are very professional and yet friendly at the same time. They treat Colonial. Joe Murphy and Rick Jameison are some of the best people I know.They are very professional and yet friendly at the same time. They treat you like family. More
Radio/GPS computer went bad. Fred and Peter found an APIM module inop, but due to our schedule, we did not have the time to get the problem fixed. Fred then went out of his way to offer help down our r APIM module inop, but due to our schedule, we did not have the time to get the problem fixed. Fred then went out of his way to offer help down our route as we were headed to Florida. If we ever buy another automobile, we will make sure that we deal with Colonial! Hopefully, Colonial recognizes the assets they have with Fred Defeo and Peter LaGruta. More
We are often at Colonial Ford as we have 4 Fords in our family (at one time, we had 6 !!). I am always greeted by name and assisted quickly. I was fortunate to work nearby and the van would drive me to w family (at one time, we had 6 !!). I am always greeted by name and assisted quickly. I was fortunate to work nearby and the van would drive me to work. If I couldn't get a ride back, Joe would send someone to pick me up. If my car wasn't ready, I was always offered a rental/borrowed vehicle. The completed repairs were done as requested and our vehicles run great because of this! Thank you! More
I purchased my truck from Colonial Ford and had trouble with the 4 wheel drive. Fred Defeo and John Smolak were amazing. Fred and John found the problem and were very helpful and knowledgeable about fix with the 4 wheel drive. Fred Defeo and John Smolak were amazing. Fred and John found the problem and were very helpful and knowledgeable about fixing it. They stayed in touch with me and completed the work on time as promised. I can't say enough good about Colonial Ford and the quality of service that I received. I highly recommend them. More
I have been bringing my F-150 to Colonial Ford since I purchased it new in 2006, for all schedule maintenance. Joe Murphy has always gone above and beyond on all my dealings with him. He informs me of any purchased it new in 2006, for all schedule maintenance. Joe Murphy has always gone above and beyond on all my dealings with him. He informs me of any problems I may encounter in the future by thoroughly explaining all work that is being done or will need to be done. I find him very honest and trustworthy. More