Curry Subaru Kingston

I would choose zero stars if I could. I recently had an issue with my 2017 forester having a loud noise sometimes when idling and not starting on 3 separate occasions. I had to have it I recently had an issue with my 2017 forester having a loud noise sometimes when idling and not starting on 3 separate occasions. I had to have it towed to Subaru on the day I was having it checked. After checking out the car I was told that the engine was seized and it would cost $8000-$10000. immediately upon hearing this news Ellen Yerry said "Do you want to talk to someone in sales?" I was told that obviously the engine is seized since the sticker in my window shows I am 30000 miles over for an oil change and it looks like someone put fresh oil in after the fact. This assumption was wrong as I had had an oil change less than 2000 miles prior and had just had a 90000 mile check up at this dealership. I showed all the paperwork to prove this. The attitude at this dealership was "Oh Well, sometimes things just happen" as told to me by Buddy Schism, the service manager. This is the dealership that I bought my car from. I was skeptical from the moment I was asked if I wanted to talk to someone in sales. I had the car towed to 1st Place Auto and Tire. In less than 2 hours they had diagnosed that the engine WAS NOT seized and it turned out to be the air condition compressor and belt. Fixed at a cost of $1200 The customer service I received was cold and uncaring every step of the way. I was charged $75.00 to incorrectly diagnose my car My car never moved from where I had it towed in the parking lot. Instead of taking my car in and actually looking at it they assumed what the problem was. Buddy claimed he was going to talk to someone at corporate to see if there was anything they could do to help ( my extended full coverage had recently run out from the 5 year mark but was still under 100000 miles.) I don't believe that he tried to talk to anyone. I truly feel that they were trying to SCAM me into buying a new car OR the mechanics are completely incompetent. I called this dealer to let them know about my car being fixed etc. Ellen claimed she would let Buddy know. Haven't heard a peep in 5 days. Where is this so called LOVE Subaru? I will tell everyone I know not to go there And I will share my story as far and wide as possible More

At my first six months service visit and it was phenomenal. They were courteous kind knowledgeable. The accommodations for waiting rooms we're impeccable. It was a surely enjoyable experience. I hi phenomenal. They were courteous kind knowledgeable. The accommodations for waiting rooms we're impeccable. It was a surely enjoyable experience. I highly recommend curry super.To anyone More

bought my car here, made an appointment to have my oil changed, upon arrival I was told "You don't have an appointment, we are under new ownership." Despite being shown my online appointment confirmatio changed, upon arrival I was told "You don't have an appointment, we are under new ownership." Despite being shown my online appointment confirmation they refused to service my vehicle. POOR CUSTOMER SERVICE, Curry had the choice to do the right thing and own up to THEIR MISTAKE and couldn't even do that. This colonial Subaru customer will not be returning to Curry. With multiple Subaru dealers in the area Curry has lost my business and I will not be returning while shopping for my new Subaru in the near future, too bad. More