Colonial Volkswagen Subaru

Unfriendly Service People. Yes, when you coming to buy a car, sales people are friendly, and it is understandable why. When it's comes to the service...they trying to offer so m Yes, when you coming to buy a car, sales people are friendly, and it is understandable why. When it's comes to the service...they trying to offer so much service for 7K miles car. Also, the service department manager Larry is not friendly and flexible. My suggestion to future buyers: If you can pay 4K-5K more, please consider high end cars such as BMW, Mercedes, they have a complimentary oil change, car inspection, breaks and much more up to 40K miles. Also, valet service for free, if you are busy person. In 4 years, difference in price will be paid off. More

awful service very pushy, rude, demanding, and horrible customer service. i will not go here ever from sales to service. they are shady and not up front about situa very pushy, rude, demanding, and horrible customer service. i will not go here ever from sales to service. they are shady and not up front about situations. More

purchase of preowned vehicle Everyone at Colonial was friendly and knowledgeable. Tony took the time to show me everything I was interested in, gave me a very fair trade value fo Everyone at Colonial was friendly and knowledgeable. Tony took the time to show me everything I was interested in, gave me a very fair trade value for my vehicle and tried very hard to accommodate my tight budget. I felt no pressure from him and the entire experience was very pleasant and quick. Would highly recommend this dealership for VW and Subaru's. More

Amazing! Ok, so I had the best buying experience ever at Colonial VW in Feasterville. Like a lot of people, my credit is far from decent. But I had another VW Ok, so I had the best buying experience ever at Colonial VW in Feasterville. Like a lot of people, my credit is far from decent. But I had another VW Jetta that I was financing with a company that specialized with people for bad credit and I made sure to pay my car payments each month on time to help my credit. So I went in and spoke with DJ (Dave) in sales. I kid you not when I say he did NOT PUSH me once! He was very understanding and seemed to really care and want to help me out. He found a brand new 2014 Jetta S that he said they might be able to get me into. I took a drive in it and I did like the car very much. It was only a 4cyl. compared to my 07 Jetta which was a 5cyl. but still the car was beautiful. Not only were they able to get me into the car without a down payment (and financed with VW) but also for only a little bit more each month then what I was paying on my 07 Dub. The lady in the finance department, I forget her name, tall women with short blonde hair was equally as caring and nice. They both made me feel like they were excited for me which just made me even more excited!!! I highly recommend this dealership but especially DJ. He was great!!! More

Forester I enjoyed the friendliness of Bob who helped me get a great deal on my 14 Forester. Was a pleasure do business there and look to do business with him I enjoyed the friendliness of Bob who helped me get a great deal on my 14 Forester. Was a pleasure do business there and look to do business with him when I need my next Subaru More

Happy customer Even though this dealership is about a half hour to forty five minutes away from me I will go out of my way to use them for service. My transmission w Even though this dealership is about a half hour to forty five minutes away from me I will go out of my way to use them for service. My transmission was replaced with no hassle and everything was explained to me where I could understand. I'm a service advisor myself and Dennis, my advisor, gave me great service. Even the technician was friendly to me when leaving, showed me where my car was in the lot and even told me he cleaned it up for me. I left colonial with out a worry. More

One of the best dealership experiences The Colonial Volkswagen team is truly amazing in regards to their patience with customers and looking for the best options that will fit your budget. The Colonial Volkswagen team is truly amazing in regards to their patience with customers and looking for the best options that will fit your budget. I do sincerely applaud Johnny Buzoiu and Karen Byrd for all their efforts to construct great options for the VW Tiguan SE w/appearance and SEL. It's a good feeling to know that the someone from the Colonial team is working diligently to help you with the best deal and it makes sense. Karen and Johnny are the examples of those attributes that other dealership should strive to become. Thank you guys!! More

Really Good Experience Just bought a Subaru this past weekend and we are very happy with the whole experience. This was our first time buying a new car in 15 years and we Just bought a Subaru this past weekend and we are very happy with the whole experience. This was our first time buying a new car in 15 years and we were sooooo dreading the process. Not to worry, no pressure or stress at Colonial VW Subaru. The three people we dealt with (Joe Eisenbaugh, William Seltzer and Lorraine Dugan) were so nice, helpful and informative. Also, we felt like we walked away with a fair deal. I would definitely recommend this dealership and make sure you ask to be helped by Joe, William and Lorraine. Denice & Mike More